Increasing the business potential of companies by ensuring continuity of the development of their information systems by current information technologies

This paper deals with applications of information and communication technologies in the management of companies and institutions. It also focuses on Competitive Intelligence and Business Intelligence and the description of their position in business management. The paper presents current trends in information and communication technologies with emphasis on the use of virtualization and Cloud Computing technologies. The author discusses the importance of Cloud Computing to maintain the continuity of information system of enterprises with low financial impact, thereby increasing its stability. Theoretical framework and literature support the assumption that information and communication technologies are essential for the competitiveness of small and mediumsized enterprises. Discussed are factors that affect management and use of information and communication technologies in small and medium-sized enterprises, in particular the use of cloud computing. Based on the results obtained from a questionnaire survey carried out in the Czech Republic, the author proposed methodological recommendations to facilitate the transition to cloud computing

Implementation and unification of the ERP system in a global company as a strategic decision for sustainable entrepreneurship

This article considered factors connected with the implementation and unification of an ERP (Enterprise Resource Planning) system, and their influence on the sustainable development of global companies. It showed a cognitive model on such impact and gave an example in the form of a case study of a global company listed on the NASDAQ Stock Exchange. The basic strategic objectives of each organization include long-term growth and sustainability. In a growing competitive environment, it is essential to manage the company effectively. This can be achieved provided that the company's organizational structure and operations are properly set from the point of view of the ERP system. The research results were aimed at creating the generalized process of the ERP system's gradual implementation, to make the development of an organization progressive. The paper was focused on describing the implementation and unification of the Enterprise Resource Planning System, in a global company listed on the NASDAQ Stock Exchange. The aim of the paper was to monitor and evaluate, the links between Enterprise Resource Planning and Customer Relationship Management. This process is time consuming and costly. To achieve the aim, the case study was carried out in the form of an expert survey aimed at assessing the impact of the unification and implementation of the ERP system in a global company. The study included methods of systemic analysis, methods of sociological expert survey, a method of qualitative peer review, and a method for a cognitive model. It leads not only to effective management of global companies but enables the monitoring and comparison of Key Performance Indicators and the Net Promoter Score in each country, using the same parameters. The implementation of a unified Enterprise Resource Planning system leads to a significant cost reduction and has a positive impact on the financial indicators reported on the stock exchange. This study highlighted the importance of the implementation of an effective ERP system, to make the development of organizations sustainable.Web of Science108art. no. 291

Enterprise Systems Adoption and Firm Performance in Europe: The Role of Innovation

Despite the ubiquitous proliferation and importance of Enterprise Systems (ES), little research exists on their post-implementation impact on firm performance, especially in Europe. This paper provides representative, large-sample evidence on the differential effects of different ES types on performance of European enterprises. It also highlights the mediating role of innovation in the process of value creation from ES investments. Empirical data on the adoption of Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Knowledge Management System (KMS), and Document Management System (DMS) is used to investigate the effects on product and process innovation, revenue, productivity and market share growth, and profitability. The data covers 29 sectors in 29 countries over a 5-year period. The results show that all ES categories significantly increase the likelihood of product and process innovation. Most of ES categories affect revenue, productivity and market share growth positively. Particularly, more domainspecific and simpler system types lead to stronger positive effects. ERP systems decrease the profitability likelihood of the firm, whereas other ES categories do not show any significant effect. The findings also imply that innovation acts as a full or partial mediator in the process of value creation of ES implementations. The direct effect of enterprise software on firm performance disappears or significantly diminishes when the indirect effects through product and process innovation are explicitly accounted for. The paper highlights future areas of research.Enterprise Systems; ERP; SCM; CRM; KMS; DMS; IT Adoption; Post-implementation Phase; IT Business Value; Innovation; Firm Performance; Europe

Trends in the Delivery and Utilization of Enterprise ICT

In this decade, we can expect changes in enterprise information systems that are even more dramatic than the changes in the last decade of the previous century. The changes will have an impact on end-user organisations as well as on suppliers of ICT products and services. They will also influence the number of graduates in ICT disciplines that will be needed and the type of qualification they will require. The aim of this article is to shed light on these changes and suggest how end-user organisations, ICT supplier organisations and universities can prepare for them

ERP System Implementation and Business Process Change: Case Study of a Pharmaceutical Company

The main objective of this paper is to present the impacts of information technology (IT) and enterprise resource planning (ERP) systems in business process renovation and to discuss selected aspects of the business processes and information modelling. This study presents the results of research conducted on reengineering business processes in Croatian companies, together with the results of analysis of the status and characteristics of ERP systems in Croatian companies. The results of this study were used to form hypotheses, which were then analyzed and compared against the results of a case study conducted by the authors on business process reengineering and the implementation of the SAP software solution in PLIVA pharmaceutical industry, Incorporated (PLIVA pharmaceuticals, Inc)

The use of information and communication technologies by enterprises in the European Union member countries

The paper analyzes the use of information and communication technologies (ICT) in enterprises in the European Union member states. The objectives of the analysis were to examine the level reached in the application of ICT in European enterprises and explore the differences in ICT usage that exist between the EU member states. The analysis is based on the Eurostat data on ICT usage in enterprises in the European Union countries (EU-28) for the years 2018 and 2017. The following indicators of ICT usage were analyzed: fixed broadband access, the speed of the internet connections, the presence of the Internet (enterprises having a website), the use of social media, the use of cloud computing services, e-commerce indicators (the share of the enterprises making e-sales and the share of e-commerce in the total turnover) and the indicators of e-business integration - the share of the enterprises using enterprise resource planning (ERP), customer relationship management (CRM) and the supply chain management (SCM) software applications. A comparative analysis of the EU countries by the value of these indicators was carried out. The main focus in the analysis was to identify the factors that influence the difference in the value of the ICT indicators between the countries. The analysis has shown that the regional position, the geographic characteristics, the size of the country and the level of its economic development are the factors that influence these differences.U radu se analizira primena informaciono-komunikacionih tehnologija (IKT) u preduzećima u zemljama članicama Evropske unije (EU). Ciljevi analize bili su da se ispita dostignuti nivo u primeni IKT u preduzećima i da se istraže razlike u korišćenju IKT koje postoje među zemljama članicama EU. U analizi su korišćeni podaci EUROSTAT-a o primeni IKT u preduzećima Evropske unije (EU-28) za 2017. i 2018. Analizirani su sledeći indikatori primene IKT u preduzećima: širokopojasna internet konekcija, brzina internet konekcije, prisustvo na internetu (posedovanje Web sajta), korišćenje društvenih medija, korišćenje cloud računarstva, indikatori e-trgovine (udeo preduzeća koja prodaju svoje proizvode preko interneta i učešće e-trgovine u ukupnom prometu), i indikatori integrisanosti e-poslovanja (udeo preduzeća koja koriste integralni poslovni software, software za upravljanje odnosima sa klijentima i softver za upravljanje lancem snabdevanja). Izvršena je komparativna analiza zemalja EU po vrednosti ovih indikatora, sa ciljem da se utvrdi koji faktori utiču na razlike u vrednosti indikatora među zemljama. Analiza je pokazala da su regionalni položaj, geografske karakteristike, veličina zemlje i dostignut nivo ekonomskog razvoja faktori koji utiču na ove razlike

Spationomy

This open access book is based on "Spationomy – Spatial Exploration of Economic Data", an interdisciplinary and international project in the frame of ERASMUS+ funded by the European Union. The project aims to exchange interdisciplinary knowledge in the fields of economics and geomatics. For the newly introduced courses, interdisciplinary learning materials have been developed by a team of lecturers from four different universities in three countries. In a first study block, students were taught methods from the two main research fields. Afterwards, the knowledge gained had to be applied in a project. For this international project, teams were formed, consisting of one student from each university participating in the project. The achieved results were presented in a summer school a few months later. At this event, more methodological knowledge was imparted to prepare students for a final simulation game about spatial and economic decision making. In a broader sense, the chapters will present the methodological background of the project, give case studies and show how visualisation and the simulation game works

The use of information and communication technologies by enterprises in the European Union member countries

The paper analyzes the use of information and communication technologies (ICT) in enterprises in the European Union member states. The objectives of the analysis were to examine the level reached in the application of ICT in European enterprises and explore the differences in ICT usage that exist between the EU member states. The analysis is based on the Eurostat data on ICT usage in enterprises in the European Union countries (EU-28) for the years 2018 and 2017. The following indicators of ICT usage were analyzed: fixed broadband access, the speed of the internet connections, the presence of the Internet (enterprises having a website), the use of social media, the use of cloud computing services, e-commerce indicators (the share of the enterprises making e-sales and the share of e-commerce in the total turnover) and the indicators of e-business integration - the share of the enterprises using enterprise resource planning (ERP), customer relationship management (CRM) and the supply chain management (SCM) software applications. A comparative analysis of the EU countries by the value of these indicators was carried out. The main focus in the analysis was to identify the factors that influence the difference in the value of the ICT indicators between the countries. The analysis has shown that the regional position, the geographic characteristics, the size of the country and the level of its economic development are the factors that influence these differences.U radu se analizira primena informaciono-komunikacionih tehnologija (IKT) u preduzećima u zemljama članicama Evropske unije (EU). Ciljevi analize bili su da se ispita dostignuti nivo u primeni IKT u preduzećima i da se istraže razlike u korišćenju IKT koje postoje među zemljama članicama EU. U analizi su korišćeni podaci EUROSTAT-a o primeni IKT u preduzećima Evropske unije (EU-28) za 2017. i 2018. Analizirani su sledeći indikatori primene IKT u preduzećima: širokopojasna internet konekcija, brzina internet konekcije, prisustvo na internetu (posedovanje Web sajta), korišćenje društvenih medija, korišćenje cloud računarstva, indikatori e-trgovine (udeo preduzeća koja prodaju svoje proizvode preko interneta i učešće e-trgovine u ukupnom prometu), i indikatori integrisanosti e-poslovanja (udeo preduzeća koja koriste integralni poslovni software, software za upravljanje odnosima sa klijentima i softver za upravljanje lancem snabdevanja). Izvršena je komparativna analiza zemalja EU po vrednosti ovih indikatora, sa ciljem da se utvrdi koji faktori utiču na razlike u vrednosti indikatora među zemljama. Analiza je pokazala da su regionalni položaj, geografske karakteristike, veličina zemlje i dostignut nivo ekonomskog razvoja faktori koji utiču na ove razlike