The Structuration of Task-oriented Communication in Innovative Virtual Teams

With advanced communication technologies, business managers can globally recruit talented members to form virtual teams and collaborate on innovative projects. While virtual teams enjoy superiority in their composition of talents, they also face more collaborative issues resulting from the diversity of members’ backgrounds and the limitations of communication technologies. Formal task interventions have been suggested to mitigate the severity of these collaborative issues in virtual teams. In this study, we aim to investigate the underlying mechanisms through which task interventions compensate the limitations of communication technologies and facilitate the exchange of individuals’ perspectives. By adopting the lens of structuration theory, we hypothesize that task interventions establish or modify the structural properties of the team-task environment, which in turn shape virtual teams’ communication patterns. This study can provide a better understanding of how virtual teams learn to coordinate their task work more effectively by initiating task interventions

Teaming at a Distance: The Work Experience on Global Virtual Teams

Global Virtual Teams (GVTs) enable organizations to become more flexible, and to adapt and react to turbulent, complex and dynamic environments. These teams span boundaries such as space, time, and geography, working collaboratively to achieve a shared purpose. Due to their reliance on technology for communication, knowledge sharing, and project management, structural and nonstructural components of their design must exist to enable these teams to exist and flourish at the edge of innovation. The human experience of working in virtual teams remains insufficiently observed, yet crucial to their sustainability. This dissertation study employed an exploratory sequential mixed methods design to provide insights into the experience of working as a member or leader on a GVT. In phase one, a theoretical framework was developed to identify themes and sub-themes that emerged from 21 interviews with GVT practitioners from seven nations and multiple time zones across many sectors. The data revealed that experiences of working on a GVT are best expressed by four major themes: team design (both structural and nonstructural) components, cross-cultural communication, human dynamics, and technology. One meta-theme emerged, adaptability, which is well supported by the chosen guiding theoretical framework, adaptive structuration theory (AST), as well as extant research. The results of phase one informed development of a survey instrument; a pilot test of this instrument showed promise for future validation of a scale that accurately depicts the experiences of working on a GVT. The current findings support practical applications toward better understanding team functioning, essential human needs, and best practices for team awareness and functioning. This dissertation is available in open access at AURA: Antioch University Repository and Archive, http://aura.antioch.edu/and OhioLINK ETD Center, https://etd.ohiolink.edu/

Borgs in the Org? Organizational Decision Making and Technology

Data warehousing and the development of the World Wide Web both augment information gathering (search) processes in individual decision making by increasing the availability of required information. Imagine, for example, that one wanted to buy new golf clubs. Thirty years ago, the cost of information gathering would likely have limited an individual\u27s search process to geographically proximal vendors and the golf clubs they stocked. Today, a prospective purchaser can log onto the World Wide Web to find out what types of golf clubs are available anywhere; consult databases, chat rooms, and bulletin boards (e.g., epinions.com) to gather product information and user opinions; and compare prices across vendors around the world

Research Agenda for Studying Open Source II: View Through the Lens of Referent Discipline Theories

In a companion paper [Niederman et al., 2006] we presented a multi-level research agenda for studying information systems using open source software. This paper examines open source in terms of MIS and referent discipline theories that are the base needed for rigorous study of the research agenda

Knowledge processes in virtual teams:consolidating the evidence

This article takes stock of the current state of research on knowledge processes in virtual teams (VTs) and consolidates the extent research findings. Virtual teams, on the one hand, constitute important organisational entities that facilitate the integration of diverse and distributed knowledge resources. On the other hand, collaborating in a virtual environment creates particular challenges for the knowledge processes. The article seeks to consolidate the diverse evidence on knowledge processes in VTs with a specific focus on identifying the factors that influence the effectiveness of these knowledge processes. The article draws on the four basic knowledge processes outlined by Alavi and Leidner (2001) (i.e. creation, transferring, storage/retrieval and application) to frame the investigation and discuss the extent research. The consolidation of the existing research findings allows us to recognise the gaps in the understanding of knowledge processes in VTs and identify the important avenues for future research

AN EXTENDED ADAPTIVE STRUCTURATION THEORY FOR THE DETERMINANTS AND CONSEQUENCES OF VIRTUAL TEAM SUCCESS

Virtual teams represent an organizational form which can revolutionize the workplace and provide organizations with unprecedented levels of flexibility and responsiveness. Extant reviews on virtual team research lack in two important aspects: First they do not explain the inconsistencies in virtual team research, and second they fail to explain how virtual teams achieve success. This paper, based on an extensive literature review of available research on virtual teams, identifies key drivers of virtual team effectiveness. Integrating the identified drivers, it develops a conceptual, analytical framework with 9 propositions, to explain virtual teams’ path to success. The new framework is termed as EAST (extended adaptive structuration theory). It goes beyond the generalized frameworks, such as AST (Adaptive Structuration Theory) and Input- Output frameworks to identify virtual team specific constructs such as Mission, Emergent Socio- Emotional States, and Individual Dimension. EAST identifies potential areas of future research for scholars, and provides advice to IS professionals regarding how to deploy virtual teams

Prospects on Innovating Organizations

We aim to give the main rationale to create products and/or services in a state-of-mind associating every stakeholder in the frame of a reactive and networked organization. This implies a value-chain from basic research to users needs, the starting point being often fuzzy. The consequences upon the strategy of the firm's offer is analyzed as well from a quantitative point of view (accounting) than a qualitative one. Various forms of organizations are reviewed or suggested, including the kind of corresponding culture, the necessary data-bases and the importance of collaboration.reactive organization; collaborative work; teams; creativity: holistic attitude; fuzzy front-end; global supply; emergent strategy; collective intelligence; virtual enterprise; decision making; rank; peers

Virtual Teams: The Impact of Varying Levels of Virtuality on Project Team Performance

Although virtual teams have existed for over two decades, in recent years the Covid-19 pandemic led to a wider adoption and transition to virtual teamwork by most organizations. Virtuality is operationalized as the proportion of work done remotely or virtually on a project. This research studies the moderating effects of virtuality in project teams on communication frequency, leadership effectiveness, and project team performance. Using the theoretical frameworks of Adaptive Structuration Theory and Transformational Leadership Theory, a survey was carried out that informed this cross-sectional study. Respondents were project team members and managers who were involved in AEC (Architecture, Engineering and Construction) and Finance/IT projects before and during the Covid-19 pandemic. This study showed that the inverted-u relationship between communication frequency and project performance was preserved in only low virtuality teams, while the shape of the curve was different for high virtuality teams. AEC project performance was also found to be more sensitive to communication frequency, as these projects exhibited inverted-u relationship with performance compared to Finance/IT projects which was more linear. Regardless of the levels of virtuality in project teams, transformational leadership leads to significantly better performance in both types of projects. This study contributes to the body of literature in project management and information systems by measuring one of several dimensions of virtuality in the proposed model and provides insights for project managers in industry to better lead their virtual project teams