The Role of Taste Affinity in Agent-Based Models for Social Recommendation

In the Internet era, online social media emerged as the main tool for sharing opinions and information among individuals. In this work, we study an adaptive model of a social network where directed links connect users with similar tastes, and over which information propagates through social recommendation. Agent-based simulations of two different artificial settings for modeling user tastes are compared with patterns seen in real data, suggesting that users differing in their scope of interests is a more realistic assumption than users differing only in their particular interests. We further introduce an extensive set of similarity metrics based on users' past assessments, and evaluate their use in the given social recommendation model with both artificial simulations and real data. Superior recommendation performance is observed for similarity metrics that give preference to users with small scope — who thus act as selective filters in social recommendation

Finding the right answer: an information retrieval approach supporting knowledge sharing

Knowledge Management can be defined as the effective strategies to get the right piece of knowledge to the right person in the right time. Having the main purpose of providing users with information items of their interest, recommender systems seem to be quite valuable for organizational knowledge management environments. Here we present KARe (Knowledgeable Agent for Recommendations), a multiagent recommender system that supports users sharing knowledge in a peer-to-peer environment. Central to this work is the assumption that social interaction is essential for the creation and dissemination of new knowledge. Supporting social interaction, KARe allows users to share knowledge through questions and answers. This paper describes KARe�s agent-oriented architecture and presents its recommendation algorithm

Information-seeking on the Web with Trusted Social Networks - from Theory to Systems

This research investigates how synergies between the Web and social networks can enhance the process of obtaining relevant and trustworthy information. A review of literature on personalised search, social search, recommender systems, social networks and trust propagation reveals limitations of existing technology in areas such as relevance, collaboration, task-adaptivity and trust. In response to these limitations I present a Web-based approach to information-seeking using social networks. This approach takes a source-centric perspective on the information-seeking process, aiming to identify trustworthy sources of relevant information from within the user's social network. An empirical study of source-selection decisions in information- and recommendation-seeking identified five factors that influence the choice of source, and its perceived trustworthiness. The priority given to each of these factors was found to vary according to the criticality and subjectivity of the task. A series of algorithms have been developed that operationalise three of these factors (expertise, experience, affinity) and generate from various data sources a number of trust metrics for use in social network-based information seeking. The most significant of these data sources is Revyu.com, a reviewing and rating Web site implemented as part of this research, that takes input from regular users and makes it available on the Semantic Web for easy re-use by the implemented algorithms. Output of the algorithms is used in Hoonoh.com, a Semantic Web-based system that has been developed to support users in identifying relevant and trustworthy information sources within their social networks. Evaluation of this system's ability to predict source selections showed more promising results for the experience factor than for expertise or affinity. This may be attributed to the greater demands these two factors place in terms of input data. Limitations of the work and opportunities for future research are discussed

From Mass Customization to Collaborative Customer CoDesign

The idea of integrating users into the design and production process is a promising strategy for companies being forced to react to the growing individualization of demand. The use of e-business applications has been discussed as a approach for mass customization for over one decade. There is a huge amount of literature on manufacturing and information systems for mass customization. However, there has been little research looking at the role of the customer within the co-design process. Customers face new uncertainties and risks (“mass confusion”) when acting as co-designers. We discuss possible risks evolving during the interaction between customers and suppliers. We propose solutions for the “mass confusion” problem, and we challenge the assumption made by most mass customization researchers that offering customized products requires an individual (one-to-one) relationship between the customer and the supplier. We envision a different way of addressing the problem by using communities instead of one-to-one relationships. The objective of our paper is to build and explore the idea of communities for customer co-design

Explainability in Music Recommender Systems

The most common way to listen to recorded music nowadays is via streaming platforms which provide access to tens of millions of tracks. To assist users in effectively browsing these large catalogs, the integration of Music Recommender Systems (MRSs) has become essential. Current real-world MRSs are often quite complex and optimized for recommendation accuracy. They combine several building blocks based on collaborative filtering and content-based recommendation. This complexity can hinder the ability to explain recommendations to end users, which is particularly important for recommendations perceived as unexpected or inappropriate. While pure recommendation performance often correlates with user satisfaction, explainability has a positive impact on other factors such as trust and forgiveness, which are ultimately essential to maintain user loyalty. In this article, we discuss how explainability can be addressed in the context of MRSs. We provide perspectives on how explainability could improve music recommendation algorithms and enhance user experience. First, we review common dimensions and goals of recommenders' explainability and in general of eXplainable Artificial Intelligence (XAI), and elaborate on the extent to which these apply -- or need to be adapted -- to the specific characteristics of music consumption and recommendation. Then, we show how explainability components can be integrated within a MRS and in what form explanations can be provided. Since the evaluation of explanation quality is decoupled from pure accuracy-based evaluation criteria, we also discuss requirements and strategies for evaluating explanations of music recommendations. Finally, we describe the current challenges for introducing explainability within a large-scale industrial music recommender system and provide research perspectives.Comment: To appear in AI Magazine, Special Topic on Recommender Systems 202

AgentCF: Collaborative Learning with Autonomous Language Agents for Recommender Systems

Recently, there has been an emergence of employing LLM-powered agents as believable human proxies, based on their remarkable decision-making capability. However, existing studies mainly focus on simulating human dialogue. Human non-verbal behaviors, such as item clicking in recommender systems, although implicitly exhibiting user preferences and could enhance the modeling of users, have not been deeply explored. The main reasons lie in the gap between language modeling and behavior modeling, as well as the incomprehension of LLMs about user-item relations. To address this issue, we propose AgentCF for simulating user-item interactions in recommender systems through agent-based collaborative filtering. We creatively consider not only users but also items as agents, and develop a collaborative learning approach that optimizes both kinds of agents together. Specifically, at each time step, we first prompt the user and item agents to interact autonomously. Then, based on the disparities between the agents' decisions and real-world interaction records, user and item agents are prompted to reflect on and adjust the misleading simulations collaboratively, thereby modeling their two-sided relations. The optimized agents can also propagate their preferences to other agents in subsequent interactions, implicitly capturing the collaborative filtering idea. Overall, the optimized agents exhibit diverse interaction behaviors within our framework, including user-item, user-user, item-item, and collective interactions. The results show that these agents can demonstrate personalized behaviors akin to those of real-world individuals, sparking the development of next-generation user behavior simulation

MobiFuzzyTrust: An efficient fuzzy trust inference mechanism in mobile social networks

PublishedJournal Article© 2014 IEEE. Mobile social networks (MSNs) facilitate connections between mobile users and allow them to find other potential users who have similar interests through mobile devices, communicate with them, and benefit from their information. As MSNs are distributed public virtual social spaces, the available information may not be trustworthy to all. Therefore, mobile users are often at risk since they may not have any prior knowledge about others who are socially connected. To address this problem, trust inference plays a critical role for establishing social links between mobile users in MSNs. Taking into account the nonsemantical representation of trust between users of the existing trust models in social networks, this paper proposes a new fuzzy inference mechanism, namely MobiFuzzyTrust, for inferring trust semantically from one mobile user to another that may not be directly connected in the trust graph of MSNs. First, a mobile context including an intersection of prestige of users, location, time, and social context is constructed. Second, a mobile context aware trust model is devised to evaluate the trust value between two mobile users efficiently. Finally, the fuzzy linguistic technique is used to express the trust between two mobile users and enhance the human's understanding of trust. Real-world mobile dataset is adopted to evaluate the performance of the MobiFuzzyTrust inference mechanism. The experimental results demonstrate that MobiFuzzyTrust can efficiently infer trust with a high precision.This work was partly supported by the National Nature Science Foundation of China under grant 61201219 and the EU FP7 CLIMBER project under Grant Agreement No. PIRSES-GA-2012-318939