Holistic Model of Website Design Elements that Influence Trustworthiness

Trustworthiness of a website relies foremost on a good first impression which includes the visitor’s perception of the user interface. The focus of this research is to investigate the effects of website design elements on user perception of trustworthiness of a site and provide a set of guidelines for website designers. The research design is based on Yosef Jabardeen’s (2009) “conceptual framework analysis”. In this research paper, a holistic model is developed to depict the relationships among website design elements and trustworthiness. The model was tested, validated and updated using the results of the repertory grid technique, a process that elicits perceptions about a topic from an individual. For this research, the topic was website trust, the objects were the website design elements, and the constructs were elicited perceptions regarding those website design elements. The repertory grid technique was applied in two stages to a set of participants made up of website users and website designers. Analysis yielded useful information regarding website design associations and correlations of perceptions. The research findings confirmed original suggestions regarding associations and produced an updated, validated model of website design elements. The research indicated that while all design elements had their importance regarding trust, those elements that provided for the function and security of the website rated the highest in importance and expectation. The validated model will aid website designers in understanding what elements are appealing to the visual senses and conjure credibility and trust. Most importantly, this new understanding may help designers to create websites that attract and retain new users and establishing a successful presence on the Internet

Search as learning:a psychological perspective

In my talk I gave an overview on the topic “search as learning” from a psychological perspective (specifically an educational and applied cognitive psychology perspective). The focus of psychological research in this field is on using the Internet to learn about complex, conflicting scientific or health-related issues rather than to learn simple facts. Such so-called ill-structured problems do not have a single, definitive solution, but are characterized by conflicting and fragile evidence. Two central processing steps that are typically addressed in this mostly experimental research are (1) the evaluation and selection of search results presented by a search engine, and (2) the comparison and integration of information from multiple websites. Moreover, during both steps source evaluation processes are investigated; i.e., whether, how, and when learners attend to, evaluate, and use information about the sources of documents (cf. credibility assessment). As outlined in my talk, a central goal of psychological research in this field is also to identify and examine factors that might influence the information seeking processes and learning outcomes. Such influencing factors are, for instance, prior topic knowledge or attitudes (i.e., individual variables), task instructions or trainings (i.e., contextual variables), or search tools or interfaces (i.e., resource variables)

Middleware Technologies for Cloud of Things - a survey

The next wave of communication and applications rely on the new services provided by Internet of Things which is becoming an important aspect in human and machines future. The IoT services are a key solution for providing smart environments in homes, buildings and cities. In the era of a massive number of connected things and objects with a high grow rate, several challenges have been raised such as management, aggregation and storage for big produced data. In order to tackle some of these issues, cloud computing emerged to IoT as Cloud of Things (CoT) which provides virtually unlimited cloud services to enhance the large scale IoT platforms. There are several factors to be considered in design and implementation of a CoT platform. One of the most important and challenging problems is the heterogeneity of different objects. This problem can be addressed by deploying suitable "Middleware". Middleware sits between things and applications that make a reliable platform for communication among things with different interfaces, operating systems, and architectures. The main aim of this paper is to study the middleware technologies for CoT. Toward this end, we first present the main features and characteristics of middlewares. Next we study different architecture styles and service domains. Then we presents several middlewares that are suitable for CoT based platforms and lastly a list of current challenges and issues in design of CoT based middlewares is discussed.Comment: http://www.sciencedirect.com/science/article/pii/S2352864817301268, Digital Communications and Networks, Elsevier (2017

Middleware Technologies for Cloud of Things - a survey

The next wave of communication and applications rely on the new services provided by Internet of Things which is becoming an important aspect in human and machines future. The IoT services are a key solution for providing smart environments in homes, buildings and cities. In the era of a massive number of connected things and objects with a high grow rate, several challenges have been raised such as management, aggregation and storage for big produced data. In order to tackle some of these issues, cloud computing emerged to IoT as Cloud of Things (CoT) which provides virtually unlimited cloud services to enhance the large scale IoT platforms. There are several factors to be considered in design and implementation of a CoT platform. One of the most important and challenging problems is the heterogeneity of different objects. This problem can be addressed by deploying suitable "Middleware". Middleware sits between things and applications that make a reliable platform for communication among things with different interfaces, operating systems, and architectures. The main aim of this paper is to study the middleware technologies for CoT. Toward this end, we first present the main features and characteristics of middlewares. Next we study different architecture styles and service domains. Then we presents several middlewares that are suitable for CoT based platforms and lastly a list of current challenges and issues in design of CoT based middlewares is discussed.Comment: http://www.sciencedirect.com/science/article/pii/S2352864817301268, Digital Communications and Networks, Elsevier (2017

The Future of Learning by Searching the Web: Mobile, Social, and Multimodal

Recent technological developments related to the World Wide Web including mobile computing, social media, and online videos are shaping the way we learn. As argued in the present commentary, the majority of educational psychological research that has examined how individuals learn by searching the Web, however, has not kept up with this pace. Therefore, the goal of this commentary is to discuss how recent technological developments might affect how learners acquire knowledge through Web search and to provide a respective research agenda. Specifically, we will focus on the use of mobile devices and digital assistants, social networking sites, and online videos, and the opportunities and challenges they present to learners. In addition, we suggest that future research should study the ongoing learning processes during Web search in greater detail. We believe that examining the research questions raised in the present commentary will uniquely contribute to the literature on Web-based searching and learning.  MP3  Fil

Health Misinformation in Search and Social Media

People increasingly rely on the Internet in order to search for and share health-related information. Indeed, searching for and sharing information about medical treatments are among the most frequent uses of online data. While this is a convenient and fast method to collect information, online sources may contain incorrect information that has the potential to cause harm, especially if people believe what they read without further research or professional medical advice. The goal of this thesis is to address the misinformation problem in two of the most commonly used online services: search engines and social media platforms. We examined how people use these platforms to search for and share health information. To achieve this, we designed controlled laboratory user studies and employed large-scale social media data analysis tools. The solutions proposed in this thesis can be used to build systems that better support people's health-related decisions. The techniques described in this thesis addressed online searching and social media sharing in the following manner. First, with respect to search engines, we aimed to determine the extent to which people can be influenced by search engine results when trying to learn about the efficacy of various medical treatments. We conducted a controlled laboratory study wherein we biased the search results towards either correct or incorrect information. We then asked participants to determine the efficacy of different medical treatments. Results showed that people were significantly influenced both positively and negatively by search results bias. More importantly, when the subjects were exposed to incorrect information, they made more incorrect decisions than when they had no interaction with the search results. Following from this work, we extended the study to gain insights into strategies people use during this decision-making process, via the think-aloud method. We found that, even with verbalization, people were strongly influenced by the search results bias. We also noted that people paid attention to what the majority states, authoritativeness, and content quality when evaluating online content. Understanding the effects of cognitive biases that can arise during online search is a complex undertaking because of the presence of unconscious biases (such as the search results ranking) that the think-aloud method fails to show. Moving to social media, we first proposed a solution to detect and track misinformation in social media. Using Zika as a case study, we developed a tool for tracking misinformation on Twitter. We collected 13 million tweets regarding the Zika outbreak and tracked rumors outlined by the World Health Organization and the Snopes fact-checking website. We incorporated health professionals, crowdsourcing, and machine learning to capture health-related rumors as well as clarification communications. In this way, we illustrated insights that the proposed tools provide into potentially harmful information on social media, allowing public health researchers and practitioners to respond with targeted and timely action. From identifying rumor-bearing tweets, we examined individuals on social media who are posting questionable health-related information, in particular those promoting cancer treatments that have been shown to be ineffective. Specifically, we studied 4,212 Twitter users who have posted about one of 139 ineffective ``treatments'' and compared them to a baseline of users generally interested in cancer. Considering features that capture user attributes, writing style, and sentiment, we built a classifier that is able to identify users prone to propagating such misinformation. This classifier achieved an accuracy of over 90%, providing a potential tool for public health officials to identify such individuals for preventive intervention

Constraints and Affordances of Online Engagement With Scientific Information—A Literature Review

Many urgent problems that societies currently face—from climate change to a global pandemic—require citizens to engage with scientific information as members of democratic societies as well as to solve problems in their personal lives. Most often, to solve their epistemic aims (aims directed at achieving knowledge and understanding) regarding such socio-scientific issues, individuals search for information online, where there exists a multitude of possibly relevant and highly interconnected sources of different perspectives, sometimes providing conflicting information. The paper provides a review of the literature aimed at identifying (a) constraints and affordances that scientific knowledge and the online information environment entail and (b) individuals\u27 cognitive and motivational processes that have been found to hinder, or conversely, support practices of engagement (such as critical information evaluation or two-sided dialogue). Doing this, a conceptual framework for understanding and fostering what we call online engagement with scientific information is introduced, which is conceived as consisting of individual engagement (engaging on one\u27s own in the search, selection, evaluation, and integration of information) and dialogic engagement (engaging in discourse with others to interpret, articulate and critically examine scientific information). In turn, this paper identifies individual and contextual conditions for individuals\u27 goal-directed and effortful online engagement with scientific information

Assured information sharing for ad-hoc collaboration

Collaborative information sharing tends to be highly dynamic and often ad hoc among organizations. The dynamic natures and sharing patterns in ad-hoc collaboration impose a need for a comprehensive and flexible approach to reflecting and coping with the unique access control requirements associated with the environment. This dissertation outlines a Role-based Access Management for Ad-hoc Resource Shar- ing framework (RAMARS) to enable secure and selective information sharing in the het- erogeneous ad-hoc collaborative environment. Our framework incorporates a role-based approach to addressing originator control, delegation and dissemination control. A special trust-aware feature is incorporated to deal with dynamic user and trust management, and a novel resource modeling scheme is proposed to support fine-grained selective sharing of composite data. As a policy-driven approach, we formally specify the necessary pol- icy components in our framework and develop access control policies using standardized eXtensible Access Control Markup Language (XACML). The feasibility of our approach is evaluated in two emerging collaborative information sharing infrastructures: peer-to- peer networking (P2P) and Grid computing. As a potential application domain, RAMARS framework is further extended and adopted in secure healthcare services, with a unified patient-centric access control scheme being proposed to enable selective and authorized sharing of Electronic Health Records (EHRs), accommodating various privacy protection requirements at different levels of granularity

A customized semantic service retrieval methodology for the digital ecosystems environment

With the emergence of the Web and its pervasive intrusion on individuals, organizations, businesses etc., people now realize that they are living in a digital environment analogous to the ecological ecosystem. Consequently, no individual or organization can ignore the huge impact of the Web on social well-being, growth and prosperity, or the changes that it has brought about to the world economy, transforming it from a self-contained, isolated, and static environment to an open, connected, dynamic environment. Recently, the European Union initiated a research vision in relation to this ubiquitous digital environment, known as Digital (Business) Ecosystems. In the Digital Ecosystems environment, there exist ubiquitous and heterogeneous species, and ubiquitous, heterogeneous, context-dependent and dynamic services provided or requested by species. Nevertheless, existing commercial search engines lack sufficient semantic supports, which cannot be employed to disambiguate user queries and cannot provide trustworthy and reliable service retrieval. Furthermore, current semantic service retrieval research focuses on service retrieval in the Web service field, which cannot provide requested service retrieval functions that take into account the features of Digital Ecosystem services. Hence, in this thesis, we propose a customized semantic service retrieval methodology, enabling trustworthy and reliable service retrieval in the Digital Ecosystems environment, by considering the heterogeneous, context-dependent and dynamic nature of services and the heterogeneous and dynamic nature of service providers and service requesters in Digital Ecosystems.The customized semantic service retrieval methodology comprises: 1) a service information discovery, annotation and classification methodology; 2) a service retrieval methodology; 3) a service concept recommendation methodology; 4) a quality of service (QoS) evaluation and service ranking methodology; and 5) a service domain knowledge updating, and service-provider-based Service Description Entity (SDE) metadata publishing, maintenance and classification methodology.The service information discovery, annotation and classification methodology is designed for discovering ubiquitous service information from the Web, annotating the discovered service information with ontology mark-up languages, and classifying the annotated service information by means of specific service domain knowledge, taking into account the heterogeneous and context-dependent nature of Digital Ecosystem services and the heterogeneous nature of service providers. The methodology is realized by the prototype of a Semantic Crawler, the aim of which is to discover service advertisements and service provider profiles from webpages, and annotating the information with service domain ontologies.The service retrieval methodology enables service requesters to precisely retrieve the annotated service information, taking into account the heterogeneous nature of Digital Ecosystem service requesters. The methodology is presented by the prototype of a Service Search Engine. Since service requesters can be divided according to the group which has relevant knowledge with regard to their service requests, and the group which does not have relevant knowledge with regard to their service requests, we respectively provide two different service retrieval modules. The module for the first group enables service requesters to directly retrieve service information by querying its attributes. The module for the second group enables service requesters to interact with the search engine to denote their queries by means of service domain knowledge, and then retrieve service information based on the denoted queries.The service concept recommendation methodology concerns the issue of incomplete or incorrect queries. The methodology enables the search engine to recommend relevant concepts to service requesters, once they find that the service concepts eventually selected cannot be used to denote their service requests. We premise that there is some extent of overlap between the selected concepts and the concepts denoting service requests, as a result of the impact of service requesters’ understandings of service requests on the selected concepts by a series of human-computer interactions. Therefore, a semantic similarity model is designed that seeks semantically similar concepts based on selected concepts.The QoS evaluation and service ranking methodology is proposed to allow service requesters to evaluate the trustworthiness of a service advertisement and rank retrieved service advertisements based on their QoS values, taking into account the contextdependent nature of services in Digital Ecosystems. The core of this methodology is an extended CCCI (Correlation of Interaction, Correlation of Criterion, Clarity of Criterion, and Importance of Criterion) metrics, which allows a service requester to evaluate the performance of a service provider in a service transaction based on QoS evaluation criteria in a specific service domain. The evaluation result is then incorporated with the previous results to produce the eventual QoS value of the service advertisement in a service domain. Service requesters can rank service advertisements by considering their QoS values under each criterion in a service domain.The methodology for service domain knowledge updating, service-provider-based SDE metadata publishing, maintenance, and classification is initiated to allow: 1) knowledge users to update service domain ontologies employed in the service retrieval methodology, taking into account the dynamic nature of services in Digital Ecosystems; and 2) service providers to update their service profiles and manually annotate their published service advertisements by means of service domain knowledge, taking into account the dynamic nature of service providers in Digital Ecosystems. The methodology for service domain knowledge updating is realized by a voting system for any proposals for changes in service domain knowledge, and by assigning different weights to the votes of domain experts and normal users.In order to validate the customized semantic service retrieval methodology, we build a prototype – a Customized Semantic Service Search Engine. Based on the prototype, we test the mathematical algorithms involved in the methodology by a simulation approach and validate the proposed functions of the methodology by a functional testing approach

CHORUS Deliverable 2.2: Second report - identification of multi-disciplinary key issues for gap analysis toward EU multimedia search engines roadmap

After addressing the state-of-the-art during the first year of Chorus and establishing the existing landscape in multimedia search engines, we have identified and analyzed gaps within European research effort during our second year. In this period we focused on three directions, notably technological issues, user-centred issues and use-cases and socio- economic and legal aspects. These were assessed by two central studies: firstly, a concerted vision of functional breakdown of generic multimedia search engine, and secondly, a representative use-cases descriptions with the related discussion on requirement for technological challenges. Both studies have been carried out in cooperation and consultation with the community at large through EC concertation meetings (multimedia search engines cluster), several meetings with our Think-Tank, presentations in international conferences, and surveys addressed to EU projects coordinators as well as National initiatives coordinators. Based on the obtained feedback we identified two types of gaps, namely core technological gaps that involve research challenges, and “enablers”, which are not necessarily technical research challenges, but have impact on innovation progress. New socio-economic trends are presented as well as emerging legal challenges