Linking an integrated framework with appropriate methods for measuring QoE

Quality of Experience (QoE) has recently gained recognition for being an important determinant of the success of new technologies. Despite the growing interest in QoE, research into this area is still fragmented. Similar - but separate - efforts are being carried out in technical as well as user oriented research domains, which are rarely communicating with each other. In this paper, we take a multidisciplinary approach and review both user oriented and technical definitions on Quality of Experience (including the related concept of User Experience). We propose a detailed and comprehensive framework that integrates both perspectives. Finally, we take a first step at linking methods for measuring QoE with this framework

Otimização de distribuição de conteúdos multimédia utilizando software-defined networking

The general use of Internet access and user equipments, such as smartphones, tablets and personal computers, is creating a new wave of video content consumption. In the past two decades, the Television broadcasting industry went through several evolutions and changes, evolving from analog to digital distribution, standard definition to high definition TV-channels, form the IPTV method of distribution to the latest set of technologies in content distribution, OTT. The IPTV technology introduced features that changed the passive role of the client to an active one, revolutionizing the way users consume TV content. Thus, the clients’ habits started to shape the services offered, leading to an anywhere and anytime offer of video content. OTT video delivery is a reflection of those habits, meeting the users’ desire, introducing several benefits discussed in this work over the previous technologies. However, the OTT type of delivery poses several challenges in terms of scalability and threatens the Telecommunications Operators business model, because OTT companies use the Telcos infrastructure for free. Consequently, Telecommunications Operators must prepare their infrastructure for future demand while offering new services to stay competitive. This dissertation aims to contribute with insights on what infrastructure changes a Telecommunications Operator must perform with a proposed bandwidth forecasting model. The results obtained from the forecast model paved the way to the proposed video content delivery method, which aims to improve users’ perceived Quality-of-Experience while optimizing load balancing decisions. The overall results show an improvement of users’ experience using the proposed method.A generalização do acesso à Internet e equipamentos pessoais como smartphones, tablets e computadores pessoais, está a criar uma nova onda de consumo de conteúdos multimedia. Nas ultimas duas décadas, a indústria de transmissão de Televisão atravessou várias evoluções e alterações, evoluindo da distribuição analógica para a digital, de canais de Televisão de definição padrão para alta definição, do método de distribuição IPTV, até ao último conjunto de tecnologias na distribuição de conteúdos, OTT. A tecnologia IPTV introduziu novas funcionalidades que mudaram o papel passivo do cliente para um papel activo, revolucionando a forma como os utilizadores consumem conteúdos televisivos. Assim, os hábitos dos clientes começaram a moldar os serviços oferecidos, levando à oferta de consumo de conteúdos em qualquer lugar e em qualquer altura. A entrega de vídeo OTT é um reflexo destes hábitos, indo ao encontro dos desejos dos utilizadores, que introduz inúmeras vantagens sobre outras tecnologias discutidas neste trabalho. No entanto, a entrega de conteúdos OTT cria diversos problemas de escalabilidade e ameaça o modelo de negócio das Operadoras de Telecomunicações, porque os fornecedores de serviço OTT usam a infraestrutura das mesmas sem quaisquer custos. Consequentemente, os Operadores de Telecomunicações devem preparar a sua infraestrutura para o consumo futuro ao mesmo tempo que oferecem novos serviços para se manterem competitivos. Esta dissertação visa contribuir com conhecimento sobre quais alterações uma Operadora de Telecomunicações deve executar com o modelo de previsão de largura de banda proposto. Os resultados obtidos abriram caminho para o método de entrega de conteúdos multimedia proposto, que visa ao melhoramento da qualidade de experiência do utilizador ao mesmo tempo que se optimiza o processo de balanceamento de carga. No geral os testes confirmam uma melhoria na qualidade de experiência do utilizador usando o método proposto.Mestrado em Engenharia de Computadores e Telemátic

Wireless triple play system

Dissertação para obtenção do Grau de Mestre em Engenharia Electrotécnica e ComputadoresTriple play is a service that combines three types of services: voice, data and multimedia over a single communication channel for a price that is less than the total price of the individual services. However there is no standard for provisioning the Triple play services, rather they are provisioned individually, since the requirements are quite different for each service. The digital revolution helped to create and deliver a high quality media solutions. One of the most demanding services is the Video on Demand (VoD). This implicates a dedicated streaming channel for each user in order to provide normal media player commands (as pause, fast forward). Most of the multimedia companies that develops personalized products does not always fulfil the users needs and are far from being cheap solutions. The goal of the project was to create a reliable and scalable triple play solution that works via Wireless Local Area Network (WLAN), fully capable of dealing with the existing state of the art multimedia technologies only resorting to open-source tools. This project was design to be a transparent web environment using only web technologies to maximize the potential of the services. HyperText Markup Language (HTML),Cascading Style Sheets (CSS) and JavaScript were the used technologies for the development of the applications. Both a administration and user interfaces were developed to fully manage all video contents and properly view it in a rich and appealing application, providing the proof of concept. The developed prototype was tested in a WLAN with up to four clients and the Quality of Service (QoS) and Quality of Experience (QoE) was measured for several combinations of active services. In the end it is possible to acknowledge that the developed prototype was capable of dealing with all the problems of WLAN technologies and successfully delivery all the proposed services with high QoE

The State of Network Neutrality Regulation

The Network Neutrality (NN) debate refers to the battle over the design of a regulatory framework for preserving the Internet as a public network and open innovation platform. Fueled by concerns that broadband access service providers might abuse network management to discriminate against third party providers (e.g., content or application providers), policymakers have struggled with designing rules that would protect the Internet from unreasonable network management practices. In this article, we provide an overview of the history of the debate in the U.S. and the EU and highlight the challenges that will confront network engineers designing and operating networks as the debate continues to evolve.BMBF, 16DII111, Verbundprojekt: Weizenbaum-Institut für die vernetzte Gesellschaft - Das Deutsche Internet-Institut; Teilvorhaben: Wissenschaftszentrum Berlin für Sozialforschung (WZB)EC/H2020/679158/EU/Resolving the Tussle in the Internet: Mapping, Architecture, and Policy Making/ResolutioNe

Survey of Transportation of Adaptive Multimedia Streaming service in Internet

[DE] World Wide Web is the greatest boon towards the technological advancement of modern era. Using the benefits of Internet globally, anywhere and anytime, users can avail the benefits of accessing live and on demand video services. The streaming media systems such as YouTube, Netflix, and Apple Music are reining the multimedia world with frequent popularity among users. A key concern of quality perceived for video streaming applications over Internet is the Quality of Experience (QoE) that users go through. Due to changing network conditions, bit rate and initial delay and the multimedia file freezes or provide poor video quality to the end users, researchers across industry and academia are explored HTTP Adaptive Streaming (HAS), which split the video content into multiple segments and offer the clients at varying qualities. The video player at the client side plays a vital role in buffer management and choosing the appropriate bit rate for each such segment of video to be transmitted. A higher bit rate transmitted video pauses in between whereas, a lower bit rate video lacks in quality, requiring a tradeoff between them. The need of the hour was to adaptively varying the bit rate and video quality to match the transmission media conditions. Further, The main aim of this paper is to give an overview on the state of the art HAS techniques across multimedia and networking domains. A detailed survey was conducted to analyze challenges and solutions in adaptive streaming algorithms, QoE, network protocols, buffering and etc. It also focuses on various challenges on QoE influence factors in a fluctuating network condition, which are often ignored in present HAS methodologies. Furthermore, this survey will enable network and multimedia researchers a fair amount of understanding about the latest happenings of adaptive streaming and the necessary improvements that can be incorporated in future developments.Abdullah, MTA.; Lloret, J.; Canovas Solbes, A.; García-García, L. (2017). Survey of Transportation of Adaptive Multimedia Streaming service in Internet. Network Protocols and Algorithms. 9(1-2):85-125. doi:10.5296/npa.v9i1-2.12412S8512591-

IPTV 2.0 from Triple Play to social TV

International audienceThe great success of social technologies is transforming the Internet into a collaborative community. With a vision of IPTV 2.0, this paper presents our research work towards the exploitation of social phenomena in the domain of TV. Based on the advantage of IP Multimedia Subsystem (IMS) service architecture, the current IPTV service is extended from two aspects: TV-enriched communication and sociability-enhanced TV. Two applications namely TV Buddy and Social Electronic Program Guide (EPG) are proposed to demonstrate them respectively. Finally, we developed a prototype system on Ericsson IMS Software Development Studio (SDS)