20,387 research outputs found
Social Emotion Mining Techniques for Facebook Posts Reaction Prediction
As of February 2016 Facebook allows users to express their experienced
emotions about a post by using five so-called `reactions'. This research paper
proposes and evaluates alternative methods for predicting these reactions to
user posts on public pages of firms/companies (like supermarket chains). For
this purpose, we collected posts (and their reactions) from Facebook pages of
large supermarket chains and constructed a dataset which is available for other
researches. In order to predict the distribution of reactions of a new post,
neural network architectures (convolutional and recurrent neural networks) were
tested using pretrained word embeddings. Results of the neural networks were
improved by introducing a bootstrapping approach for sentiment and emotion
mining on the comments for each post. The final model (a combination of neural
network and a baseline emotion miner) is able to predict the reaction
distribution on Facebook posts with a mean squared error (or misclassification
rate) of 0.135.Comment: 10 pages, 13 figures and accepted at ICAART 2018. (Dataset:
https://github.com/jerryspan/FacebookR
Noise or music? Investigating the usefulness of normalisation for robust sentiment analysis on social media data
In the past decade, sentiment analysis research has thrived, especially on social media. While this data genre is suitable to extract opinions and sentiment, it is known to be noisy. Complex normalisation methods have been developed to transform noisy text into its standard form, but their effect on tasks like sentiment analysis remains underinvestigated. Sentiment analysis approaches mostly include spell checking or rule-based normalisation as preprocess- ing and rarely investigate its impact on the task performance. We present an optimised sentiment classifier and investigate to what extent its performance can be enhanced by integrating SMT-based normalisation as preprocessing. Experiments on a test set comprising a variety of user-generated content genres revealed that normalisation improves sentiment classification performance on tweets and blog posts, showing the model’s ability to generalise to other data genres
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