Enterprise engineering using semantic technologies

Modern Enterprises are facing unprecedented challenges in every aspect of their businesses: from marketing research, invention of products, prototyping, production, sales to billing. Innovation is the key to enhancing enterprise performances and knowledge is the main driving force in creating innovation. The identification and effective management of valuable knowledge, however, remains an illusive topic. Knowledge management (KM) techniques, such as enterprise process modelling, have long been recognised for their value and practiced as part of normal business. There are plentiful of KM techniques. However, what is still lacking is a holistic KM approach that enables one to fully connect KM efforts with existing business knowledge and practices already in IT systems, such as organisational memories. To address this problem, we present an integrated three-dimensional KM approach that supports innovative semantics technologies. Its automated formal methods allow us to tap into modern business practices and capitalise on existing knowledge. It closes the knowledge management cycle with user feedback loops. Since we are making use of reliable existing knowledge and methods, new knowledge can be extracted with less effort comparing with another method where new information has to be created from scratch

Knowledge formalization in experience feedback processes : an ontology-based approach

Because of the current trend of integration and interoperability of industrial systems, their size and complexity continue to grow making it more difficult to analyze, to understand and to solve the problems that happen in their organizations. Continuous improvement methodologies are powerful tools in order to understand and to solve problems, to control the effects of changes and finally to capitalize knowledge about changes and improvements. These tools involve suitably represent knowledge relating to the concerned system. Consequently, knowledge management (KM) is an increasingly important source of competitive advantage for organizations. Particularly, the capitalization and sharing of knowledge resulting from experience feedback are elements which play an essential role in the continuous improvement of industrial activities. In this paper, the contribution deals with semantic interoperability and relates to the structuring and the formalization of an experience feedback (EF) process aiming at transforming information or understanding gained by experience into explicit knowledge. The reuse of such knowledge has proved to have significant impact on achieving themissions of companies. However, the means of describing the knowledge objects of an experience generally remain informal. Based on an experience feedback process model and conceptual graphs, this paper takes domain ontology as a framework for the clarification of explicit knowledge and know-how, the aim of which is to get lessons learned descriptions that are significant, correct and applicable

A Process for Engineer Domain Ontology: An Experience in Developing Business Analysis Ontology

During the last years several works have been aimed to improve ontology technological as-pects, like representation language and inference mechanisms. This paper presents a discussion on the process and product of an experience in developing ontology for the public sector whose organization requires a strong knowledge management. This process is applied to engineer and develop ontology for Business analysis domain.Ontology, Ontology Engineering, Methodology, Protégé, Business Analysis

A framework for developing engineering design ontologies within the aerospace industry

This paper presents a framework for developing engineering design ontologies within the aerospace industry. The aim of this approach is to strengthen the modularity and reuse of engineering design ontologies to support knowledge management initiatives within the aerospace industry. Successful development and effective utilisation of engineering ontologies strongly depends on the method/framework used to develop them. Ensuring modularity in ontology design is essential for engineering design activities due to the complexity of knowledge that is required to be brought together to support the product design decision-making process. The proposed approach adopts best practices from previous ontology development methods, but focuses on encouraging modular architectural ontology design. The framework is comprised of three phases namely: (1) Ontology design and development; (2) Ontology validation and (3) Implementation of ontology structure. A qualitative research methodology is employed which is composed of four phases. The first phase defines the capture of knowledge required for the framework development, followed by the ontology framework development, iterative refinement of engineering ontologies and ontology validation through case studies and experts’ opinion. The ontology-based framework is applied in the combustor and casing aerospace engineering domain. The modular ontologies developed as a result of applying the framework and are used in a case study to restructure and improve the accessibility of information on a product design information-sharing platform. Additionally, domain experts within the aerospace industry validated the strengths, benefits and limitations of the framework. Due to the modular nature of the developed ontologies, they were also employed to support other project initiatives within the case study company such as role-based computing (RBC), IT modernisation activity and knowledge management implementation across the sponsoring organisation. The major benefit of this approach is in the reduction of man-hours required for maintaining engineering design ontologies. Furthermore, this approach strengthens reuse of ontology knowledge and encourages modularity in the design and development of engineering ontologies

The use of TRAO to manage evolution risks in e-government

The need to develop and provide more efficient ways of providing Electronic Government Services to key stakeholders in government has brought about varying degrees of evolution in government. This evolution is seen in different ways like the merging of government departments, the merging of assets or its components with legacy assets etc. This has involved the incorporation of several practices that are geared towards the elimination of processes that are repetitive and manual while attempting to progressively encourage the interaction that exists between the different stakeholders. However, some of these practices have further complicated processes in government thus creating avenues for vulnerabilities which if exploited expose government and government assets to risks and threats. Focusing on ways to manage the issues accompanied with evolution can better prepare governments for manging the associated vulnerabilities, risks and threats. The basis of a conceptual framework is provided to establish the relationships that exist between the E-Government, asset and security domains. Thus, this thesis presents a design research project used in the management of evolution-related risks. The first part of the project focusses on the development of a generic ontology known as TRAO and a scenario ontology TRAOSc made up of different hypothetical scenarios. The resulting efficiency of the development of these ontologies have facilitated the development of an intelligent tool TRAOSearch that supports high-level semantically enriched queries. Results from the use of a case study prove that there are existing evolution-related issues which governments may not be fully prepared for. Furthermore, an ontological approach in the management of evolution-related risks showed that government stakeholders were interested in the use of intelligent processes that could improve government effectiveness while analysing the risks associated with doing this. Of more importance to this research was the ability to make inferences from the ontology on existing complex relationships that exist in the form of dependencies and interdependencies between Stakeholders and Assets. Thus, this thesis presents contributions in the aspect of advancing stakeholders understanding on the types of relationships that exist in government and the effect these relationships may have on service provisioning. Another novel contribution can be seen in the correction of the ambiguity associated with the terms Service, IT Service and E-Government. Furthermore, the feedback obtained from the use of an ontology-based tool during the evaluation phase of the project provides insights on whether governments must always be at par with technological evolution

Semantics for incident identification and resolution reports

In order to achieve a safe and systematic treatment of security protocols, organizations release a number of technical briefings describing how to detect and manage security incidents. A critical issue is that this document set may suffer from semantic deficiencies, mainly due to ambiguity or different granularity levels of description and analysis. An approach to face this problem is the use of semantic methodologies in order to provide better Knowledge Externalization from incident protocols management. In this article, we propose a method based on semantic techniques for both, analyzing and specifying (meta)security requirements on protocols used for solving security incidents. This would allow specialist getting better documentation on their intangible knowledge about them.Ministerio de Economía y Competitividad TIN2013-41086-

Using ontologies to support and critique decisions

Supporting decision making in the working environment has long being pursued by practitioners across a variety of fields, ranging from sociology and operational research to cognitive and computer scientists. A number of computer-supported systems and various technologies have been used over the years, but as we move into more global and flexible organisational structures, new technologies and challenges arise. In this paper, I argue for an ontology-based solution and present some of the early prototypes we have been developing, assess their impact on the decision making process and elaborate on the costs involved

Enterprise Engineering Using Semantic Technologies

Modern Enterprises are facing unprecedented challenges in every aspect of their businesses: from marketing research, invention of products, prototyping, production, sales to billing. Innovation is the key to enhancing enterprise performances and knowledge is the main driving force in creating innovation. The identification and effective management of valuable knowledge, however, remains an illusive topic. Knowledge management (KM) techniques, such as enterprise process modelling, have long been recognised for their value and practiced as part of normal business. There are plentiful of KM techniques. However, what is still lacking is a holistic KM approach that enables one to fully connect KM efforts with existing business knowledge and practices already in IT systems, such as organisational memories. To address this problem, we present an integrated three-dimensional KM approach that supports innovative semantics technologies. Its automated formal methods allow us to tap into modern business practices and capitalise on existing knowledge. It closes the knowledge management cycle with user feedback loops. Since we are making use of reliable existing knowledge and methods, new knowledge can be extracted with less effort comparing with another method where new information has to be created from scratch

A Knowledge Graph Based Integration Approach for Industry 4.0

The fourth industrial revolution, Industry 4.0 (I40) aims at creating smart factories employing among others Cyber-Physical Systems (CPS), Internet of Things (IoT) and Artificial Intelligence (AI). Realizing smart factories according to the I40 vision requires intelligent human-to-machine and machine-to-machine communication. To achieve this communication, CPS along with their data need to be described and interoperability conflicts arising from various representations need to be resolved. For establishing interoperability, industry communities have created standards and standardization frameworks. Standards describe main properties of entities, systems, and processes, as well as interactions among them. Standardization frameworks classify, align, and integrate industrial standards according to their purposes and features. Despite being published by official international organizations, different standards may contain divergent definitions for similar entities. Further, when utilizing the same standard for the design of a CPS, different views can generate interoperability conflicts. Albeit expressive, standardization frameworks may represent divergent categorizations of the same standard to some extent, interoperability conflicts need to be resolved to support effective and efficient communication in smart factories. To achieve interoperability, data need to be semantically integrated and existing conflicts conciliated. This problem has been extensively studied in the literature. Obtained results can be applied to general integration problems. However, current approaches fail to consider specific interoperability conflicts that occur between entities in I40 scenarios. In this thesis, we tackle the problem of semantic data integration in I40 scenarios. A knowledge graphbased approach allowing for the integration of entities in I40 while considering their semantics is presented. To achieve this integration, there are challenges to be addressed on different conceptual levels. Firstly, defining mappings between standards and standardization frameworks; secondly, representing knowledge of entities in I40 scenarios described by standards; thirdly, integrating perspectives of CPS design while solving semantic heterogeneity issues; and finally, determining real industry applications for the presented approach. We first devise a knowledge-driven approach allowing for the integration of standards and standardization frameworks into an Industry 4.0 knowledge graph (I40KG). The standards ontology is used for representing the main properties of standards and standardization frameworks, as well as relationships among them. The I40KG permits to integrate standards and standardization frameworks while solving specific semantic heterogeneity conflicts in the domain. Further, we semantically describe standards in knowledge graphs. To this end, standards of core importance for I40 scenarios are considered, i.e., the Reference Architectural Model for I40 (RAMI4.0), AutomationML, and the Supply Chain Operation Reference Model (SCOR). In addition, different perspectives of entities describing CPS are integrated into the knowledge graphs. To evaluate the proposed methods, we rely on empirical evaluations as well as on the development of concrete use cases. The attained results provide evidence that a knowledge graph approach enables the effective data integration of entities in I40 scenarios while solving semantic interoperability conflicts, thus empowering the communication in smart factories

Semantic web in manufacturing

Advances in manufacturing systems include attempts to create collaborative networks for enterprise integration and information interoperability. To achieve collaboration and sharing effectively, various networking technologies have been proposed in the literature. The web has emerged as a basic entity for interconnecting man and machine and almost all parts of the enterprise Community are being reshaped to exploit the opportunities that it offers. Apart from web technology, there are various other tools and techniques that have attracted research communities for representing data in ways that both machines and humans can understand. Semantic web, the second-generation web technology, is enriched by machine-processable information to support the users in their tasks. This paper presents the vision of the semantic web and describes ontologies and associated metadata as the building blocks of the semantic web. it reviews the literature dealing with the application of the semantic web and ontology in the broad domain of manufacturing. First, brief details about key enablers, i.e. web services, semantic web, semantic services, and ontology, are presented. Then the implementation of these approaches in different sectors of manufacturing is discussed. A knowledge base for all the information resources concerned with the manufacturing domain is also built up in this paper. An ontology model for a knowledge base of information resources is designed in Protege software, which can be used for storing and searching information about authors, journals, blogs, newspapers, and many other sources of information