Does Trustworthy Social Networking Sites Draw User’s Persistency Behaviors? Examining Role of Trust in Social Networking Sites Continuance Usage

While many researchers pointed out the importance of trust on Information Systems (IS) usage, this study explored the role of trust on usage of CMC media in the context of social networking sites (SNS). Social exchange theory (SET) and the expectation confirmation model of IS continuance (ECM-IS) were employed in the research model. The research model investigated SNS users’ continuous usage behaviors under antecedents from supporting theories and the impact of trust on all those antecedents simultaneously. The empirical research findings, using a Web survey in the context of Facebook, which is the most popular SNS, revealed that users trust in SNS impacts on overall perceptions of SNS and their usage. Discussions and limitation of research is addressed

The driving factors of continuance intention of e-shopping: Gender differences in behaviour - the case of Saudi Arabia

The objective of this study is to propose a revised technology acceptance model that integrates expectation confirmation theory to measure gender differences with regard to continuance online shopping intentions in Saudi Arabia. The sample was 465-respondent sample consists of 68.8% women and 31.4% men. A structural equation model confirms model fit. The research findings confirm that Perceived usefulness, enjoyment, and subjective norms are determinants of online shopping continuance in Saudi Arabia. Both male and female groups are equivalent. The structural weights are also largely equivalent, but the regression paths from perceived usefulness to subjective norms and to continuous intention are not invariant between men and women. This research moves beyond online shopping intentions and includes factors affecting online shopping continuance. The research model explains 65% of the intention to continue shopping online. The research findings suggest that online strategies cannot ignore either the direct and indirect gender differences on continuance intentions in Saudi Arabia. The model can be generalized across Saudi Arabia

The Mediation Effect of Trusting Beliefs on the Relationship Between Expectation-Confirmation and Satisfaction with the Usage of Online Product Recommendation

Online Product Recommendations (OPRs) are increasingly available to onlinecustomers as a value-added self-service in evaluating and choosing a product.Research has highlighted several advantages that customers can gain from usingOPRs. However, the realization of these advantages depends on whether and towhat extent customers embrace and fully utilise them. The relatively low OPR USAgerate indicates that customers have not yet developed trust in OPRs’ performance.Past studies also have established that satisfaction is a valid measure of systemperformance and a consistent significant determinant of users’ continuous systemusage. Therefore, this study aimed to examine the mediation effect of trustingbeliefs on the relationship between expectation-confirmation and satisfaction. Theproposed research model is tested using data collected via an online survey from626 existing users of OPRs. The empirical results revealed that social-psychologicalbeliefs (perceived confirmation and trust) are significant contributors to customersatisfaction with OPRs. Additionally, trusting beliefs partially mediate the impactof perceived confirmation on customer satisfaction. Moreover, this study validatesthe extensions of the interpersonal trust construct to trust in OPRs and examinesthe nomological validity of trust in terms of competence, benevolence, andintegrity. The findings provide a number of theoretical and practical implications.&nbsp

The driving factors of continuance online shopping: Gender differences in behaviour among students in Saudi Arabia

This study proposes a revised technology acceptance model that integrates expectation confirmation theory to measure student gender differences with regard to continuance online shopping intentions in Saudi Arabia. The 234-respondent sample consists of 61.5% women and 38.5% men. A structural equation model confirms model fit. Perceived usefulness, enjoyment, and subjective norms are determinants of online shopping continuance in Saudi Arabia. Both male and female groups are equivalent. The structural weights are also largely equivalent, but the regression paths from subjective norms to enjoyment and subjective norms to continuance intention (in the men sample) and perceived usefulness to continuous intention (in the women sample) are not supported. The model was operationally generalized across the whole of Saudi Arabia. This research moves beyond online shopping intentions and includes factors affecting online shopping continuance. The research model explains 71% of the intention to continue shopping online. This research suggests that online strategies cannot ignore either the direct or indirect gender differences on continuance intentions in Saudi Arabia. The model can be generalized across Saudi Arabia

The driving factors of continuance online shopping: Gender differences in behaviour the case of Saudi Arabia

This study proposes a revised technology acceptance model that integrates expectation confirmation theory to measure gender differences with regard to continuance online shopping intentions in Saudi Arabia. The 465-respondent sample consists of 68.8% women and 31.4% men. A structural equation model confirms model fit. Perceived usefulness, enjoyment, and subjective norms are determinants of online shopping continuance in Saudi Arabia. Both male and female groups are equivalent. The structural weights are also largely equivalent, but the regression paths from perceived usefulness to subjective norms and to continuous intention are not invariant between men and women. The model was operationally generalized across the whole of Saudi Arabia. This research moves beyond online shopping intentions and includes factors affecting online shopping continuance. The research model explains 65% of the intention to continue shopping online. This research suggests that online strategies cannot ignore either the direct and indirect gender differences on continuance intentions in Saudi Arabia. The model can be generalized across Saudi Arabia

The factors driving online shopping in Saudi Arabia: Gender differences and behavior

Purpose—This study proposes a revised technology acceptance model that integrates expectation confirmation theory to measure gender differences with regard to continuance online shopping intentions in Saudi Arabia. Design/Methodology—The 465-respondent sample consists of 68.8% women and 31.4% men. A structural equation model confirms model fit. Findings—Perceived usefulness, enjoyment, and subjective norms are determinants of online shopping continuance in Saudi Arabia. Both male and female groups are equivalent. The structural weights are also largely equivalent, but the regression paths from perceived usefulness to subjective norms and to continuous intention are not invariant between men and women. Originality—This research moves beyond online shopping intentions and includes factors affecting online shopping continuance. The research model explains 65% of the intention to continue shopping online. Research Implications—This research suggests that online strategies cannot ignore either the direct and indirect gender differences on continuance intentions in Saudi Arabia. The model can be generalized across Saudi Arabia

Supply Chain Engagement Through Relationship Management?

Many studies carried out in relation to construction procurement methods have revealed evidence that there needs to be a change of culture and attitude in the construction industry, moving away from traditional adversarial relationships to cooperative and collaborative relationships. At the same time there is also increasing concern and discussion on alternative procurement methods, involving a movement away from traditional procurement systems. Relational contracting approaches, such as relationship management, are business strategies whereby client, commercial participants' and stakeholders' objectives are aligned. This paper reviews a range of relationship management project case studies undertaken between public and private organisations in Queensland, Australia and reports on the critical factors identified that influence the success of relationship management projects. The research takes place within the context of the supply chain and reflects attempts by a government agency to engage the supply chain through relationship management approaches. The advantages accruing from engagement include community benefit, added value and innovation. Relationship management is a system that provides a collaborative environment and a framework for all participants to adapt their behaviour to project objectives and allows for engagement of those subcontractors and suppliers 'down the supply chain'. It is about open communication, sharing resources and experiences, exposing the 'hidden' risks in the project for the benefit of all participants. The case studies suggest that leadership has a strong influence on the relationship management climate which needs to be facilitated and nurtured. Commitment and action by the senior management (and, so, parent organisations) can have a strong impact on the team and relationship management culture, indicating relationship management has a high chance of failure when there is inadequate support from top management. Like all relational contracting approaches, trust between relationship management partners is important. The authors conclude that without a positive approach to relationship management a sustainable industry and continuous improvement are not possible. So, the authors postulate that a 'sustainable supply chain' is essentially tautological without the existence of a clear relational vision that leads to both soft and hard infrastructure to assist and inform decision making and encourage relationship building. An example of this is discussed at the end of the paper

An integrative model of the management of hospital physician relationships

Hospital Physician Relationships (HPRs) are of major importance to the health care sector. Drawing on agency theory and social exchange theory, we argue that both economic and noneconomic integration strategies are important to effective management of HPRs. We developed a model of related antecedents and outcomes and conducted a systematic review to assess the evidence base of both integration strategies and their interplay. We found that more emphasis should be placed on financial risk sharing, trust and physician organizational commitment

Investigating Personal Intelligent Agents in Everyday Life through a Behavioral Lens

Personal intelligent agents (PIA), such as Apple’s Siri, Google Now, Facebook’s M, and Microsoft’s Cortana, are pervading our lives. These systems are taking the shape of a companion, and acting on our behalf to help us manage our everyday activities. The proliferation of these PIAs is largely due to their wide availability on mobile devices which themselves have become commonly available for billions of people. Our continuous interaction with these PIAs is impacting our sense of self, sense of being human, perception of technology, and relationships with others. The Information Systems (IS) literature on PIAs has been scarce. In this dissertation, we investigate the users’ relationship with PIAs in pre- and post-adoption contexts. We create and develop scales for two new constructs, perceived intelligence and perceived anthropomorphism, which are essential to investigate the holistic users’ experience with PIAs and similar systems. We also investigate perceptions of self-extension and possible antecedents of self-extension for the first time in IS. Additionally, we explore design issues with PIAs and examine voice and humor, which are independently present in currently available PIAs. Humor is a pervasive social phenomenon that shapes the dynamics of human interactions and is investigated for the first time in an IS experiment. We find that the current adoption and continuance of use models may not be sufficient to investigate the adoption and continuance of use of PIAs and similar systems since they do not capture the whole interaction between the user and the PIA. Our results underline the important role of the new perceptions, the utilitarian and hedonic aspects of use, and the cognitive and emotional trust in these social actors. Our findings highlight an astonishing change in the users’ perception of technology from being a tool distant from the self to a tool that they develop emotional connections with and consider part of their self-identity. This dissertation’s findings provide interesting theoretical and practical implications and stress a changing relationship between the user and the technology with this new wave of systems. Our research answers important questions in the context of PIAs’ adoption and continued used, contributes to various streams in the IS literature (adoption, continuance of use, trust, intelligence, anthropomorphism, dual-purpose IS, and self-extension) and creates new opportunities for future research

The Importance Of Health Insurance Policy On Purchase Intention / Continuance – An Empirical Study In Malaysia

Penduduk seluruh dunia menyedari kepentingan polisi insurans kesihatan untuk menangani isu yang tidak diduga kepastiannya pada masa ini. People all of over the world realized the importance of health insurance policy as the unforeseen uncertainties has become the order of the day