A Survey of Information Visualization Books

Information visualization is a rapidly evolving field with a growing volume of scientific literature and texts continually published.To keep abreast of the latest developments in the domain, survey papers and state-of-the-art reviews provide valuable tools formanaging the large quantity of scientific literature. Recently a survey of survey papers (SoS) was published to keep track ofthe quantity of refereed survey papers in information visualization conferences and journals. However no such resources existto inform readers of the large volume of books being published on the subject, leaving the possibility of valuable knowledgebeing overlooked. We present the first literature survey of information visualization books that addresses this challenge bysurveying the large volume of books on the topic of information visualization and visual analytics. This unique survey addressessome special challenges associated with collections of books (as opposed to research papers) including searching, browsingand cost. This paper features a novel two-level classification based on both books and chapter topics examined in each book,enabling the reader to quickly identify to what depth a topic of interest is covered within a particular book. Readers can usethis survey to identify the most relevant book for their needs amongst a quickly expanding collection. In indexing the landscapeof information visualization books, this survey provides a valuable resource to both experienced researchers and newcomers inthe data visualization discipline

Visualisation of Large-Scale Call-Centre Data

The contact centre industry employs 4% of the entire United King-dom and United States’ working population and generates gigabytes of operational data that require analysis, to provide insight and to improve efficiency. This thesis is the result of a collaboration with QPC Limited who provide data collection and analysis products for call centres. They provided a large data-set featuring almost 5 million calls to be analysed. This thesis utilises novel visualisation techniques to create tools for the exploration of the large, complex call centre data-set and to facilitate unique observations into the data.A survey of information visualisation books is presented, provid-ing a thorough background of the field. Following this, a feature-rich application that visualises large call centre data sets using scatterplots that support millions of points is presented. The application utilises both the CPU and GPU acceleration for processing and filtering and is exhibited with millions of call events.This is expanded upon with the use of glyphs to depict agent behaviour in a call centre. A technique is developed to cluster over-lapping glyphs into a single parent glyph dependant on zoom level and a customizable distance metric. This hierarchical glyph repre-sents the mean value of all child agent glyphs, removing overlap and reducing visual clutter. A novel technique for visualising individually tailored glyphs using a Graphics Processing Unit is also presented, and demonstrated rendering over 100,000 glyphs at interactive frame rates. An open-source code example is provided for reproducibility.Finally, a novel interaction and layout method is introduced for improving the scalability of chord diagrams to visualise call transfers. An exploration of sketch-based methods for showing multiple links and direction is made, and a sketch-based brushing technique for filtering is proposed. Feedback from domain experts in the call centre industry is reported for all applications developed

Visualization Authoring for Data-driven Storytelling

Data-driven storytelling is the process of communicating insights and findings that are supported by data, forming a visualization-based narrative. However, most current visualization creation tools either only support fixed sets of designs or require an in-depth understanding of programming concepts. To enable non-programmers to create custom visualizations for data-driven storytelling, we design interactions and implement user interfaces for visualization authoring. In the first part of this dissertation, we introduce and evaluate a series of three visualization authoring tools using traditional user interfaces: (1) iVisDesigner, which uses a data-flow model and enables users to author visualizations by specifying mappings from data to graphics interactively; (2) ChartAccent, a tool for annotating a given visualization; and (3) Charticulator, which allows users to design custom layouts interactively. We then reflect on the evaluation of visualization authoring user interfaces. In the second part of the dissertation, we extend our approach to multiple presentation media or display environments, including traditional 2-dimensional screens, large projection-based virtual-reality (VR) systems, and head-mounted virtual/augmented reality displays (HMDs). To leverage such immersive visualization environments, we ported and extended the iVisDesigner authoring approach to projection-based virtual reality. To facilitate the development of immersive visualizations, we built a visualization library called Stardust, which provides a familiar API to utilize GPU processing power in a cross-platform way. Finally, we present Idyll-MR, a system for authoring data-driven stories in virtual and augmented reality. We evaluated these authoring tools and libraries, and demonstrated high expressiveness, usability, and performance, as well as portability across platforms. In summary, our contributions enable larger audiences to create visual data-driven stories using different presentation media, leading to an overall enriched diversity of visualization designs