26,204 research outputs found

    Palveluohjauksen käsikirja Turun kaupungin varhaiskasvatukseen

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    Tämän kehittämistyön taustalla oli Turun kaupungin varhaiskasvatuksessa ollut palveluohjaushanke, jossa suunniteltiin varhaiskasvatuksen keskitettyä palveluohjausta. Turun kaupungin varhaiskasvatuksen keskitetty palveluohjaus on uusi toimintamuoto, joka aloitti toimintansa vuoden 2014 alussa. Lapsiperheille annetaan palveluohjausta varhaiskasvatuksen palveluihin keskitetysti puhelimitse, kasvokkain ja sähköpostilla Kehittämistyöni tavoitteena oli tehdä käsikirja. Siihen on koottu tietoa varhaiskasvatuspalveluista ja perehdyttää Turun kaupungin organisaatioon ja työtehtäviin. Käsikirjaa työstettiin teemaryhmässä, joka oli osa palveluohjaushanketta. Käsikirjan työstäminen käynnistyi lokakuussa 2013 ja päättyi tammikuussa 2014. Käsikirja on palveluohjauksen käytössä ja se löytyy Turun kaupungin intranet sivuilta (NeTku). Käsikirjasta saa tietoa varhaiskasvatuksen palveluohjauksesta.A case management project of the City of Turku´s early childhood education was the basis for this development work. The purpose of the case management project was to plan out a centralized case management to early childhood education. The centralized case management of the City of Turku´s early childhood education is a new operating model which was started at the beginning of 2014. Case management to early childhood education services is provided to families with children over the phone, face to face or by e-mail. The purpose of the development work was to write a handbook. The handbook contains information on early childhood education services and it familiarizes the reader to the City of Turku`s organization and its tasks. The handbook was discussed in a working group which was a part of the case management project. The process of writing the handbook began in October 2013 and concluded in January 2014. Case management of the City of Turku takes advantage of the handbook and the handbook can be found from the City of Turku`s intranet (NeTku). The handbook provides information on the case management of early childhood education

    Istituto Marangoni: review for educational oversight by the Quality Assurance Agency for Higher Education

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    London Film Academy: review for educational oversight by the Quality Assurance Agency for Higher Education: November 2012

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    Integrated quality and enhancement review : summative review : South Essex College of Further and Higher Education

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    Developing information architecture through records management classification techniques

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    Purpose – This work aims to draw attention to information retrieval philosophies and techniques allied to the records management profession, advocating a wider professional consideration of a functional approach to information management, in this instance in the development of information architecture. Design/methodology/approach – The paper draws from a hypothesis originally presented by the author that advocated a viewpoint whereby the application of records management techniques, traditionally applied to develop business classification schemes, was offered as an additional solution to organising information resources and services (within a university intranet), where earlier approaches, notably subject- and administrative-based arrangements, were found to be lacking. The hypothesis was tested via work-based action learning and is presented here as an extended case study. The paper also draws on evidence submitted to the Joint Information Systems Committee in support of the Abertay University's application for consideration for the JISC award for innovation in records and information management. Findings – The original hypothesis has been tested in the workplace. Information retrieval techniques, allied to records management (functional classification), were the main influence in the development of pre- and post-coordinate information retrieval systems to support a wider information architecture, where the subject approach was found to be lacking. Their use within the workplace has since been extended. Originality/value – The paper advocates that the development of information retrieval as a discipline should include a wider consideration of functional classification, as this alternative to the subject approach is largely ignored in mainstream IR works

    Institutional audit : The Arts University College : Bournemouth

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    Heythrop College

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