Socio-Theoretic Accounts of IS: The Problem of Agency

A long-standing debate in the IS literature concerns the relationship between technology and organization. Does technology cause effects in organizations, or is it humans that determine how technology is used? Many socio-theoretic accounts of a middle way between the extremes of technological and social determinism have been suggested: in recent years the more convincing explanations have been based on Giddens’ structuration theory and, more recently, on actor network theory. The two theories, however, may be seen to adopt rather different, and potentially incompatible, views of agency. Thus, structuration theory sees agency as a uniquely human property, whereas the principle of general symmetry in actor network theory implies that machines may also be actors. This rather fundamental disagreement may be characterized as the problem of agency. At the empirical level the problem of agency can be studied through ERP systems. These systems, though built and implemented by people, are thought to be wide-ranging in their effects on organizations, and offer good opportunities for the study of the interplay of human and machine agency. However these empirical stories also reflect the theoretical confusion. This paper argues that neither structuration theory nor actor network theory offers a particularly convincing account of the interaction of humans and machines, and that their different accounts of agency make them hard to integrate in any meaningful way. Comparing the two theories and their use in IS raises many important issues, questions and problems, which need to be solved if the IS discipline is to develop a consistent socio-theoretical vocabulary

Interactive intelligence: behaviour-based AI, musical HCI and the Turing Test

The field of behaviour-based artificial intelligence (AI), with its roots in the robotics research of Rodney Brooks, is not predominantly tied to linguistic interaction in the sense of the classic Turing test (or, "imitation game"). Yet, it is worth noting, both are centred on a behavioural model of intelligence. Similarly, there is no intrinsic connection between musical AI and the language-based Turing test, though there have been many attempts to forge connections between them. Nonetheless, there are aspects of musical AI and the Turing test that can be considered in the context of non-language-based interactive environments–-in particular, when dealing with real-time musical AI, especially interactive improvisation software. This paper draws out the threads of intentional agency and human indistinguishability from Turing’s original 1950 characterisation of AI. On the basis of this distinction, it considers different approaches to musical AI. In doing so, it highlights possibilities for non-hierarchical interplay between human and computer agents

Software agents in music and sound art research/creative work: Current state and a possible direction

Composers, musicians and computer scientists have begun to use software-based agents to create music and sound art in both linear and non-linear (non-predetermined form and/or content) idioms, with some robust approaches now drawing on various disciplines. This paper surveys recent work: agent technology is first introduced, a theoretical framework for its use in creating music/sound art works put forward, and an overview of common approaches then given. Identifying areas of neglect in recent research, a possible direction for further work is then briefly explored. Finally, a vision for a new hybrid model that integrates non-linear, generative, conversational and affective perspectives on interactivity is proposed

Trust and obfuscation principles for quality of information in emerging pervasive environments

Non peer reviewedPostprin

The Machine Starts: Computers as Collaborators in Writing

The penetration of digital technologies into the process of creating and disseminating narratives is no longer a new phenomenon, but perhaps what does still seem strange and far-fetched is the suggestion that machines are collaborators and authors in their own right. This paper examines an example of a computer-mediated narrative and suggests that not only does the machine exert its own agency in the process of writing, but this process has a long provenance from the ancient world, through the 20th century avant garde, and into contemporary technological futurism

Webscience, 'social machines' and principles for redesigning theories of agency: a prolegomenon

This paper argues that the advent of the WWW and the principles now developing for the move ‘social machines’ has posed serious challenges to traditional social theory. In particular, it is argued that the concept of social machines and the forms of distributed agency they imply amplify ‘deep flaws’ in the underlying principles of current agency theories that make empirical work using such frameworks ‘undecidable’. The occasioning of social machines and the WWW here are examined for the ways in which the traditional models of agency, involving reflexivity/skill dynamics, can be dismantled and new principles for re-designed agency theory posed. One key problem and three re-design principles are identified