South American Expert Roundtable : increasing adaptive governance capacity for coping with unintended side effects of digital transformation

This paper presents the main messages of a South American expert roundtable (ERT) on the unintended side effects (unseens) of digital transformation. The input of the ERT comprised 39 propositions from 20 experts representing 11 different perspectives. The two-day ERT discussed the main drivers and challenges as well as vulnerabilities or unseens and provided suggestions for: (i) the mechanisms underlying major unseens; (ii) understanding possible ways in which rebound effects of digital transformation may become the subject of overarching research in three main categories of impact: development factors, society, and individuals; and (iii) a set of potential action domains for transdisciplinary follow-up processes, including a case study in Brazil. A content analysis of the propositions and related mechanisms provided insights in the genesis of unseens by identifying 15 interrelated causal mechanisms related to critical issues/concerns. Additionally, a cluster analysis (CLA) was applied to structure the challenges and critical developments in South America. The discussion elaborated the genesis, dynamics, and impacts of (groups of) unseens such as the digital divide (that affects most countries that are not included in the development of digital business, management, production, etc. tools) or the challenge of restructuring small- and medium-sized enterprises (whose service is digitally substituted by digital devices). We identify specific issues and effects (for most South American countries) such as lack of governmental structure, challenging geographical structures (e.g., inclusion in high-performance transmission power), or the digital readiness of (wide parts) of society. One scientific contribution of the paper is related to the presented methodology that provides insights into the phenomena, the causal chains underlying “wanted/positive” and “unwanted/negative” effects, and the processes and mechanisms of societal changes caused by digitalization

Understanding engagement in online health communities: a trust-based perspective

Online health communities (OHCs) represent a popular and valuable resource for those seeking health information, support, or advice. They have the potential to reduce dependency on traditional health information channels, increase health literacy and empower a broader range of individuals in relation to their health management decisions. Successful communities are characterized by high levels of trust in user-generated contributions, which is reflected in increased engagement and expressed through knowledge adoption and knowledge contribution. However, research shows that the majority of OHCs are composed of passive participants who do not contribute via posts, thereby threatening the sustainability of many communities and their potential for empowerment. Despite this fact, the relationship between trust and engagement, specifically the trust antecedents that influence engagement in the OHC community context has not been adequately explained in past research. In this study, we leverage social capital behavior and social exchange theory frameworks in order to provide a more granular trust-based elucidation of the factors that influence individuals’ engagement in OHCs. We collected data from 410 Brazilian participants of Facebook OHCs and tested the research model using partial least squares. The results confirm two new constructs—online community responsiveness and community support—as trust antecedents that influence engagement in OHCs, resulting in knowledge adoption and knowledge contribution responses. These findings contribute to the trust and engagement literatures and to social media research knowledge. From a practitioner perspective, the study findings can serve as an important guide for moderators and managers seeking to develop trusted and impactful OHC

The Relationship Between Interaction Patterns on an Online Idea Generation Community and the Implementation of Ideas

The purpose of the study was to investigate a socially-networked online idea-generation community. Specifically, the study examined the specific interaction patterns on an online social network and the emergence of ideas. Using social-network analysis, the interaction among the network participants was studied. This analysis included examining the relationships among the network participants in the generation and implementation of ideas. Comparisons were made between networks with ideas that were implemented and those that were not. The findings revealed that activities on the community can be expressed from a network perspective and that insights were found about participant relationships and positions in the networks. Differences among participants with respect to idea implementability were found between the networks. Also, the idea networks were consistent with the behavior of a complex adaptive entity. Based on the findings, practical implications for action for professional and academic disciplines were presented

Strategies for Improving Data Protection to Reduce Data Loss from Cyberattacks

Accidental and targeted data breaches threaten sustainable business practices and personal privacy, exposing all types of businesses to increased data loss and financial impacts. This single case study was conducted in a medium-sized enterprise located in Brevard County, Florida, to explore the successful data protection strategies employed by the information system and information technology business leaders. Actor-network theory was the conceptual framework for the study with a graphical syntax to model data protection strategies. Data were collected from semistructured interviews of 3 business leaders, archival documents, and field notes. Data were analyzed using thematic, analytic, and software analysis, and methodological triangulation. Three themes materialized from the data analyses: people--inferring security personnel, network engineers, system engineers, and qualified personnel to know how to monitor data; processes--inferring the activities required to protect data from data loss; and technology--inferring scientific knowledge used by people to protect data from data loss. The findings are indicative of successful application of data protection strategies and may be modeled to assess vulnerabilities from technical and nontechnical threats impacting risk and loss of sensitive data. The implications of this study for positive social change include the potential to alter attitudes toward data protection, creating a better environment for people to live and work; reduce recovery costs resulting from Internet crimes, improving social well-being; and enhance methods for the protection of sensitive, proprietary, and personally identifiable information, which advances the privacy rights for society

PRINCIPLES OF METADESIGN Processes and Levels of Co-Creation in the New Design Space

In the tight of the material and cultural conditions of the present world and within the context of current design theories, this research aims to provide an understanding of Metadesign as emerging design cutture, and to integrate and advance its conceptual framework and principles through a tra nsdisci pli nary dialogue with the aesthetics and practice of Net Art. By rejecting the notion of Metadesign as an established design approach and practice, the creation of an etymological hypothesis based on the meanings of the prefix "-meta" (behind, together, between) becomes possible. Following this historical and cultural path, the research describes theories, frameworks and practices of Metadesign that have occurred in art, culture and media since the 1980s, in fields, such as, graphic design, industrial design, software engineering, information design, interaction design, biotechnotogical design, telecommunication art, experimental aesthetics, and architecture. The comparison and integration of all these approaches and viewpoints attows the identification of some design trends. More significantly, however, such an analysis enables the deconstruction of clusters of concepts and the production of a map of coherent etements. The anticipatory, participatory and sociotechnical issues raised 4 by the emerging and interconnected concepts that underlie Metadesign can be articulated and summarized in a three-fotd path based on the initial epistemological hypothesis. This can be characterized by three specific terms: 1) behind (designing design); 2) with (designing together); 3) betweenlamon3 (designing the "inbetween "). Interactive Art practitioners and theorists, both at an aesthetic and practical level, also share concerns about interaction, participation and co-creation. Compared to more financially oriented fields, Interactive Art, and collaborative practices of Net Art specificalty, have been We to answer to the new materiat and existentiat condition outlined by interconnectivity with a more dismantling experimentalism. The insights and advances they have produced in relation to the embodied and intersubjective dimension of human experience and creativity are stilt to be fully explored. Such insights can significantly fortify the three-fold path elaborated by this research, particutarty the third fo(d, which is concerned with the design of the 0rinbetween ". Focusing on collaborative systems for graphical interaction, as more suitable to the goal of understanding basic embodied and intersubjective processes of co-creation, the research identifies and analyses three projects of Net Art as case studies (GL&n6rateur Po*i 6tique, Open Studio, SITO Synergy Gridcosm). The results of these case studies provide an understanding of the experience of co-creation, a grasp of motivationat paths to co-creation, and a description of the features of the computationat environment which can sustain co-creation

Participatory Design for User-generated Content: Understanding the challenges and moving forward

Research on participatory design (PD) dates back to the 1970s, and has focused historically on internal organization settings. Recently, the proliferation of content-producing technologies such as social media and crowdsourcing has led to the explosion of user-generated content (UGC) that originates outside of organizations. Participative challenges in UGC differ from those in traditional organizational, as well as other distributed multi-user, settings; e.g.; open source software, multi-party systems. UGC is an interesting emerging domain and exploring PD in this context may contribute to knowledge and practices in PD itself. In this paper, we analyze the challenges and opportunities associated with PD in organization-directed UGC development, illustrate these with two UGC projects, and propose fruitful directions for future research

Adaptive dialogues--a university's response to complex environmental problems

Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Civil and Environmental Engineering, 1994.Includes bibliographical references (p. 142-145).by John C. Weiss.M.S