3,367 research outputs found
Engineering Crowdsourced Stream Processing Systems
A crowdsourced stream processing system (CSP) is a system that incorporates
crowdsourced tasks in the processing of a data stream. This can be seen as
enabling crowdsourcing work to be applied on a sample of large-scale data at
high speed, or equivalently, enabling stream processing to employ human
intelligence. It also leads to a substantial expansion of the capabilities of
data processing systems. Engineering a CSP system requires the combination of
human and machine computation elements. From a general systems theory
perspective, this means taking into account inherited as well as emerging
properties from both these elements. In this paper, we position CSP systems
within a broader taxonomy, outline a series of design principles and evaluation
metrics, present an extensible framework for their design, and describe several
design patterns. We showcase the capabilities of CSP systems by performing a
case study that applies our proposed framework to the design and analysis of a
real system (AIDR) that classifies social media messages during time-critical
crisis events. Results show that compared to a pure stream processing system,
AIDR can achieve a higher data classification accuracy, while compared to a
pure crowdsourcing solution, the system makes better use of human workers by
requiring much less manual work effort
Assessing the Impacts of Crowdsourcing in Logistics and Supply Chain Operations
Crowdsourcing models, whereby firms start to delegate supply chain operations activities to a mass of actors in the marketplace, have grown drastically in recent years. 85% of the top global brands have reported to use crowdsourcing in the last ten year with top names such as Procter & Gamble, Unilever, and Nestle. These emergent business models, however, have remained unexplored in extant SCM literature. Drawing on various theoretical underpinnings, this dissertation aims to investigate and develop a holistic understanding of the importance and impacts of crowdsourcing in SCM from multiple perspectives. Three individual studies implementing a range of methodological approaches (archival data, netnography, and field and scenario-based experiments) are conducted to examine potential impacts of crowdsourcing in different supply chain processes from the customer’s, the crowdsourcing firm’s, and the supply chain partner’s perspectives. Essay 1 employs a mixed method approach to investigate “how, when, and why” crowdsourced delivery may affect customer satisfaction and behavioral intention in online retailing. Essay 2 uses a field experiment to address how the framing of motivation messages could enhance crowdsourced agents’ participation and performance level in crowdsourced inventory audit tasks. Lastly, Essay 3 explores the impact of crowdsourcing activities by the manufacturers on the relationship dynamics within the manufacturer-consumers-retailer triads
- …