574,409 research outputs found

    The organizational implications of medical imaging in the context of Malaysian hospitals

    Get PDF
    This research investigated the implementation and use of medical imaging in the context of Malaysian hospitals. In this report medical imaging refers to PACS, RIS/HIS and imaging modalities which are linked through a computer network. The study examined how the internal context of a hospital and its external context together influenced the implementation of medical imaging, and how this in turn shaped organizational roles and relationships within the hospital itself. It further investigated how the implementation of the technology in one hospital affected its implementation in another hospital. The research used systems theory as the theoretical framework for the study. Methodologically, the study used a case-based approach and multiple methods to obtain data. The case studies included two hospital-based radiology departments in Malaysia. The outcomes of the research suggest that the implementation of medical imaging in community hospitals is shaped by the external context particularly the role played by the Ministry of Health. Furthermore, influences from both the internal and external contexts have a substantial impact on the process of implementing medical imaging and the extent of the benefits that the organization can gain. In the context of roles and social relationships, the findings revealed that the routine use of medical imaging has substantially affected radiographers’ roles, and the social relationships between non clinical personnel and clinicians. This study found no change in the relationship between radiographers and radiologists. Finally, the approaches to implementation taken in the hospitals studied were found to influence those taken by other hospitals. Overall, this study makes three important contributions. Firstly, it extends Barley’s (1986, 1990) research by explicitly demonstrating that the organization’s internal and external contexts together shape the implementation and use of technology, that the processes of implementing and using technology impact upon roles, relationships and networks and that a role-based approach alone is inadequate to examine the outcomes of deploying an advanced technology. Secondly, this study contends that scalability of technology in the context of developing countries is not necessarily linear. Finally, this study offers practical contributions that can benefit healthcare organizations in Malaysia

    Web-based Accountability: An Integration of Extant Knowledge, Research Gaps and Future Directions

    Get PDF
    Because Internet-based technologies are readily used by businesses, research scholars have begun to focus on the specific use of such technology by nonprofit organizations for accountability purposes. A central focus of this paper is to review some of the most significant extant literature on web-based accountability, with particular emphasis on conceptual and empirical studies focusing on the nonprofit sector. Much of this research is situated within the public relations literature, as some of the primary elements of online accountability are directly related to establishing relationships and disclosing information to stakeholders. Finally, this paper presents research gaps and future research propositions regarding the impact and value of web-based accountability practices amongst nonprofit organizations

    INTERORGANIZATIONAL COOPERATION: THE ROLE OF INFORMATION TECHNOLOGY AN EMPERECAL COMPARISON OF US AND JAPANESE SUPPLIER RELATIONS

    Get PDF
    This paper investigates the comparative role of several factors, including information technology (IT), predicting the level of cooperation between two independent organizations. Drawing upon multiple theoretical perspectives, we develop five hypotheses about the impact on interorganizational cooperation of three sets of factors: (1) the characteristics of the environment withm which the relationship operates, (2) the characteristics of the relationship itself, and (3) the characteristics of how IT is used within the relationship. Each of these conceptual constructs is operationalized and measured within the specific context of buyer-supplier relationships in the automobile industry. The hypotheses are tested across two national settings (the US and Japan) using multiple regression analyzes conducted on a data set of 447 distinct relationships. The results indicate that the use of IT and the characteristics of the environment do not play the same role in explaining interorganizational cooperation in the two country settings, while in both countries the characteristics of the relationship significantly contribute to change in 112

    Social Environment of Virtual Collaboration Using Mobile Social Media

    Get PDF
    Mobile social media such as WhatsApp and WeChat greatly facilitate virtual collaboration within and across organizations. Based on the theory of self-interest and collective action, this study investigates how social environment influences user behavior. Corresponding to social capital, weak ties, and adoption thresholds, extrinsic motivation, communication climate and top management support are identified respectively as the main factors of member environment, group environment and organization environment that impact virtual collaboration. The research model hypothesizes that these social-level variables interact with the psychological processes related to technology use at the individual level. The survey results from virtual teams provide supporting evidence to most hypothesized relationships. The findings yield some interesting theoretical and practical implications for the collaborative use of social information systems

    An Empirical Evidence for the RelationshipBetween Information Technology and Coordination Costs

    Get PDF
    Information technology (IT) has profoundly changed the way that business is conducted. With the use of IT, organizations radically redesign their business processes. IT is also radically restructuring the market by altering customer-supplier relationships. These changes are encouraged by the ability of IT that facilitates better information processing, sharing, and faster responsiveness, thereby improving coordination of the economic activities of separate units of an organization and across organizations. Most information systems (IS) research (Malone, Yates, and Benjamin 1987, 1989; Gurbaxani and Whang 1991; Clemons and Reddi 1992; Bakos and Brynjolfsson 1993; Brynjolfsson, Malone, Gurbaxani, and Kambil 1994) has examined the impact of IT on the organization of economic activities based on the theoretical speculation that IT reduces coordination costs both within an organization and between organizations, and improves coordination of the economic activities critical to the best use of resources and the delivery of goods and services. This theoretical speculation, however, has not been empirically analyzed in the IS field. This paper provides an empirical analysis of the relationship between IT and coordination costs, and presents some implications for how IT contributes to firm output

    Examining relationship between service quality, user satisfaction, and performance impact in the context of smart government in UAE

    Get PDF
    Governments attempt to use all forms of information technologies including Internet and mobile computing to be able to transform relationships with citizens. However, there is a clear gap between the indicator of the impact of technology innovation output and government’s vision in UAE (United Arab Emirates). In this regard, investigating the relationship between service quality, user satisfaction, and performance impact may help the government to mark its current progress and milestone achievement. This research proposed a model based on Delone & McLean IS success model by considering the research context. The modeling of structural equations via PLS (Partial least squares) regression was applied to evaluate the model within the context of public sector in the UAE. The data was collected from a sample of 147 employees in public organizations using a questionnaire. Results demonstrated that the quality of service has a significant effect on user satisfaction. In addition, quality of service and user satisfaction positively influences the staff performance. The outcome of this research helps to enhance the understanding of the impact of smart government applications

    Unintended Consequences of Organizational Error Culture: Does the Strive for Perfection Cause Employees to Put on a Façade and Consider Leaving?

    Get PDF
    In an increasingly digital world, and further amplified over the last two years by COVID, customer expectations have never been higher. Facing intense competition, B2B technology providers are under growing pressure to deliver a frictionless customer experience to their clients (Baliga et al., 2021). Striving for perfection, organizations naturally operationalize how they manage their customers and how they handle errors as they occur. But as organizations work through their cultural error practices, are they considering the well-being of their employees and how their error culture practices may inadvertently influence the ways that employees look at their organizations? In this study, I examined organizational error culture through the strategies of error management and error aversion cultures. I then examined how these error culture types could impact an employee’s tendency to surface internally and influence his/her turnover intentions. To gather data, I conducted an online survey of 270 customer-facing employees working for B2B organizations that provide technology services. Ultimately, this study’s findings suggest that both turnover intentions and the level of surface acting exhibited by employees have a direct relationship with the type of error culture that their organization employs. Further, I tested whether an employee’s organizational tenure and hierarchal role within the firm would moderate the relationships between error aversion culture and intra-organizational surface acting. The results for organizational tenure were statistically significant, while role hierarchy did not produce a conditional effect. This research should be of interest to practitioners. Understanding how error culture can impact employee well-being and turnover intentions is useful and especially timely during this era of the ‘Great Resignation’ and ‘Quiet Quitting’ phenomena. Further, focusing this study on customer-facing employees working for IT organizations adds further relevance as IT companies have been combatting high employee attrition

    The effect of cultural diversity on employee productivity in work organizations in Port Harcourt, Nigeria

    Get PDF
    The thrust of this study is the investigation of the impact of culturaldifferences on the productivity of employees within organizations.Developments in science and technology have made it possible formodern work organizations to have people of variegated cultural backgrounds working together as employees. This variety in culturalbackground or cultural diversity creates challenges in the workplace which lead to conflicts and affect team work when not properly managed. This study sheds light therefore on how differences in cultural orientations can affect the productivity of employees and organizations. This usually arises because organizations channel most of their efforts to improving workers' skills and knowledge to the detriment of employees’ daily organizational experience, in terms of cultural differences. The quantitative research method was adopted for data collection. Chi-square analysis was used to test the hypotheses formulated and the findings presented and discussed.The findings show that cultural diversity significantly affects the ability of employees to build or work in teams. This consequently affects their productivity. Since conflict arising from cultural differences wastes time and reduces employee morale, this study recommends that organizations should strive to create organizational culture that not only incorporates and enhances the cultural diversity of its workforce composition, but also enables employees to build relationships and acknowledge each other regardless of their differences of origin and background.Keywords: Culture, Cultural Diversity, Employees, Organizations, Productivity

    Organizations are going to the Cloud: which competences for the IT Manager?

    Get PDF
    Cloud Computing (CC) is emerging as a new trend for managing IT resources within organizations. It also raises a broad range of issues from technically-oriented to organization-oriented related to cloud evolution and migration. It invites consideration of new models of governance for systems, service and organization. In order to take advantage from the opportunities offered by this technology, IT governance processes must be updated and aligned with the requirements emerging from CC adoption. As a consequence of this phenomenon, from the perspective of resources and organizational capabilities, CC requires a rethinking of the individual competences of IT managers to fill the gaps related to cloud adoption. In this paper we address the issue of identifying this gap by analyzing the impact of CC on both the activities of IT managers and the competence areas characterizing their professional profile. The results of this study provides guidelines for the development of training programs for IT managers. Furthermore the final discussion contribute to the debate on contingency relationships between CC configurations, individual competences, absorptive capacity and organizational capabilities.Cloud Computing (CC) is emerging as a new trend for managing IT resources within organizations. It also raises a broad range of issues from technically-oriented to organization-oriented related to cloud evolution and migration. It invites consideration of new models of governance for systems, service and organization. In order to take advantage from the opportunities offered by this technology, IT governance processes must be updated and aligned with the requirements emerging from CC adoption. As a consequence of this phenomenon, from the perspective of resources and organizational capabilities, CC requires a rethinking of the individual competences of IT managers to fill the gaps related to cloud adoption. In this paper we address the issue of identifying this gap by analyzing the impact of CC on both the activities of IT managers and the competence areas characterizing their professional profile. The results of this study provides guidelines for the development of training programs for IT managers. Furthermore the final discussion contribute to the debate on contingency relationships between CC configurations, individual competences, absorptive capacity and organizational capabilities.Uninvited Submission

    Reexamining Technology Acceptance in Online Task Behaviors

    Get PDF
    With rapid advances in information technology, information systems and software have become more versatile and multifunctional. However, users may have varying degrees of preferences to different functions and tasks that can be accomplished using a single technology. In order to investigate this phenomenon, this study adopts a previous study by Gefen and Straub (2000) as a reference point and uses Internet technology to investigate two tasks: information search and online purchasing. The current study provides a more comprehensive picture of applying task behaviours by decomposing each variable in the technology acceptance model (TAM) according to the two online tasks. The proposed model was tested with survey data from 435 respondents. Results demonstrate that TAM holds its explanatory utility very well when applied to task behaviours. Convergent and discriminant validities indicate that each task possesses its own characteristics and variables. A structural equation modelling test was performed and the results show that perceived ease of use and perceived usefulness have significant relationships with intention only within its task but not outside. As a result, our results outperform those reported in the baseline study of Gefen and Straub. It is therefore advisable for organizations in deploying technology to delineate user behaviour by tasks and explore the impact of the technology on individual tasks
    • 

    corecore