On the Design of a Blockchain-based Fraud-prevention Performance Appraisal System

 The job recruitment process takes a lot of process and number of documents. It is very well known for applicants to exaggerated and falsify their work history data. It may put a company at legal risk and significant commercial losses. Generally, company use third-party to verify applicant’s work history data which is time-consuming and costly. It also makes companies relies on third-party which may not trustworthy and cause several other risks. Generally, experience letters is used as a proof of work history documents of employee. However, the process of publishing an experience letter may contain conflict of interest between company and employee. Yet, publishing an experience letter is not mandatory in several places. In this research, we propose a system to verify applicant’s work history data by using performance appraisal as proof of work history and utilizing Blockchain to provide secure system, tampered-proof and real-time verification. The proposed approach also minimizes trust issues and privacy of data sharing by adding encryption and digital signature schema using Elliptic Curve Cryptography (ECC) algorithm. Furthermore, we have implemented a prototype to demonstrate how the proposed system work using a Quorum-based consortium blockchain

Design of a Sustainable Blockchain-Oriented Software for Building Workers Management

The building workers sector is one of the most challenging sectors for Human Resources (HR) management. In this work, we propose a solution relying on Blockchain technology and present the design of a Blockchain-Oriented Software system conceived for managing the building workers sector with a focus on workers' safety, and it is guided by sustainable and Agile Methodologies in software design. The proposed approach takes advantage of different features of the Blockchain technology and provides transparency for labor inspectors, grants data integrity and immutability, relies on tamper-proof time stamps for any recorded activity, allows the implementation of Smart Contracts where clauses are automatically respected without the need of a trusted control authority, acknowledges the legal requirements in the field, including the possibility of creating an Operational Safety Plans, which construction companies have to provide, and finally implements the creation of vacant job positions that workers can find and apply to. In order to achieve these goals, we adopt the Blockchain-Oriented Software Engineering (BOSE) methodology to design Blockchain software applications and apply an Agile methodology centered on Blockchain Software development (called ABCDE) for the design and development of the decentralized application. Such a methodology allows us to center the software development around the actors of the system in the specific domain, such as Building Workers, Construction Companies, Labor Inspectors, and so on. In addition, we rely on the software sustainability analysis, based on the five dimensions of sustainability, to evaluate the approach and to avoid mistakes in the system development. We design system elements with specific diagrams, and we divided our system in the on-chain and the out-of-chain components. The implementation of the system, done by using Ethereum and the ERC721 standard, allows us to improve some aspect of the design, to know the deployment and usage costs, and to evaluate the effect of the user interface. Finally, we discuss the effects of our system and its sustainability, and we provide a comparison of our system with a similar per aims but centralized system

Emerging Technology in Business and Finance

In the globalized scenario where technologies are developing continuously with time, these novel methods are affecting the business and finance in the significant way. In this chapter we are going to discuss about the major emerging technologies in the field of entrepreneurship, application development, finance, and business. The authors are going to start with the introduction about the business, finance, entrepreneurship and application development, and the effect of the emerging technologies on these fields and the way in which technologies are developing from time to time, about adoption of these technologies by industries. The changes in the technologies with special reference to developed and developing country will also be the part of this chapter. Moving ahead we are discussing about these technologies in prevailing businesses as well as upcoming business. Some of the technologies we are going to discuss are Embedded Business Intelligence, Amplified Visual Presentation, Augmented Analytics, Cloud Management. Beside these technologies, we are going to cover about the growing automation in the finance sector such as Cloud banking, Robotic process automation, Blockchain, Internet of things, etc. This chapter will cover all the technologies while getting the complete knowledge about what, why, where, when and how it is changing in the present finance and business scenario. Just like the two opposite faces of the coin, one side these emerging technologies are boon for the business and finances then on the other side there are certain risks involved in these technologies, which can be a great threat to our business as well as in our routine life. So, we also discuss about the potential risks associated with these technologies. We will end our chapter by giving our conclusion, precautions, and suggestions on these technologies

Measuring the Effect of Blockchain Extrinsic Cues on Consumers' Perceived Flavor and Healthiness: A Cross-Country Analysis

Many studies in the related literature have proven that the perception of flavor and healthiness can be affected by both the product’s intrinsic and extrinsic cues. Package designs, brands, colors, labels and other visual elements exert and influence consumers’ expectations and guide them toward food decisions. With the increasing initiatives promoted within Europe in support of the adoption of blockchain technology in supply chains and agri-food contexts, in the coming years, packages will be used with additional product information certified with the technology itself. Cueing packages with blockchain-certified information could affect consumers in their overall flavor and health perceptions, similarly to that previously demonstrated with other extrinsic cues. In the present study, we analyzed a sample of 310 primary grocery shoppers from Germany, Italy and the UK, demonstrating the effectiveness of technology-certified information on the package of animal milk in influencing consumers’ flavor and health perceptions and exploring the differences and similarities across the three countries and milk categories

SUPERNOVA Application-to-Approval: A BPM Approach

Project Work presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementUniversities, like most organizations today, have digital transformation programmes in their strategic plans so as not to lose competitive advantage over their competitors. In parallel, universities have been adopting various corporate tools, adapting them to the university environment, usually in the form of digital technologies. This Master's project was born from the combination of the innate desire to improve processes with the commissioning of a CRM in the University, a digital technology from the corporate world increasingly adopted by universities to focus on a student-centric education approach. Digital Transformation is a process that originates changes in organizations induced by digital technologies. Two relevant success criteria of digital transformation and process digitalization projects (PDP) in organizations are efficient and effective business processes. Business Process Management (BPM) is a management discipline that looks at the business processes as the most important asset of an organization and enables organizations to leverage Digital Transformation and Digital Technologies for process improvement and innovation, which is considered the most value-adding phase of the BPM lifecycle. This Master's project focuses on SUPERNOVA's Application-to-Approval (A2A) process with the main goal of overseeing how the work is performed to take advantage of improvement opportunities, leveraging digital technologies (CRM) and supporting NOVA's digital transformation

Skilling up for CRM: qualifications for CRM professionals in the Fourth Industrial Revolution

The 4th industrial revolution (4IR) describes a series of innovations in artificial intelligence, ubiquitous internet connectivity, and robotics, along with the subsequent disruption to the means of production. The impact of 4IR on industry reveals a construct called Industry 4.0. Higher education, too, is called to transform to respond to the disruption of 4IR, to meet the needs of industry, and to maximize human flourishing. Education 4.0 describes 4IR’s impact or predicted impact or intended impact on higher education, including prescriptions for HE’s transformation to realize these challenges. Industry 4.0 requires a highly skilled workforce, and a 4IR world raises questions about skills portability, durability, and lifespan. Every vertical within industry will be impacted by 4IR and such impact will manifest in needs for diverse employees possessing distinct competencies. Customer relationship management (CRM) describes the use of information systems to implement a customer-centric strategy and to practice relationship marketing (RM). Salesforce, a market leading CRM vendor, proposes its products alone will generate 9 million new jobs and $1.6 trillion in new revenues for Salesforce customers by 2024. Despite the strong market for CRM skills, a recent paper in a prominent IS journal claims higher education is not preparing students for CRM careers. In order to supply the CRM domain with skilled workers, it is imperative that higher education develop curricula oriented toward the CRM professional. Assessing skills needed for specific industry roles has long been an important task in IS pedagogy, but we did not find a paper in our literature review that explored the Salesforce administrator role. In this paper, we report the background, methodology, and results of a content analysis of Salesforce Administrator job postings retrieved from popular job sites. We further report the results of semi-structured interviews with industry experts, which served to validate, revise, and extend the content analysis framework. Our resulting skills framework serves as a foundation for CRM curriculum development and our resulting analysis incorporates elements of Education 4.0 to provide a roadmap for educating students to be successful with CRM in a 4IR world

Enablers, barriers and strategies for adopting new technology in accounting

Although the benefits of technological innovation are widely recognised, the accounting profession continues to undervalue and inadequately leverage technologies such as artificial intelligence, robotic process automation and blockchain. This study builds on earlier work on the antecedents and barriers to technology adoption and considers the role of technological, organisational and environmental factors in the accounting context. The mixed methods design involved surveying 585 accounting managers in Australia and parts of South-East Asia and interviewing 20 Australian accounting managers. Using the Technology–Organisation–Environment model, the study explored differences in the importance of factors by region and organisational type and investigated manager perspectives on strategies to support adoption. Findings indicated that security and privacy concerns are paramount to decision-making, while environment-related factors were of less importance. Prioritised strategies included staying informed of technological innovation, encouraging staff engagement and support, and implementing effective project management. The study illuminates the critical role of professional associations and industry bodies in providing tailored support for members to foster greater technological orientation and advance in the accounting profession, including advocating for high-level, technology-related strategies to drive organisational transformation

A comparative analysis of good enterprise data management practices:insights from literature and artificial intelligence perspectives for business efficiency and effectiveness

Abstract. This thesis presents a comparative analysis of enterprise data management practices based on literature and artificial intelligence (AI) perspectives, focusing on their impact on data quality, business efficiency, and effectiveness. It employs a systematic research methodology comprising of a literature review, an AI-based examination of current practices using ChatGPT, and a comparative analysis of findings. The study highlights the importance of robust data governance, high data quality, data integration, and security, alongside the transformative potential of AI. The limitations revolve around the primarily qualitative nature of the study and potential restrictions in the generalizability of the findings. However, the thesis offers valuable insights and recommendations for enterprises to optimize their data management strategies, underscoring the enhancement potential of AI in traditional practices. The research contributes to scientific discourse in information systems, data science, and business management