How audio-visual stimuli in automated asynchronous video interviews affect applicant reactions: social presence, fairness and organisational attractiveness

Over the past decade, the use of asynchronous video interviews (AVIs) has increased exponentially, largely spurred by ongoing technological progress and shifts to remote work. Although prior research shows interview design can influence applicant reactions, the effect of video interview design factors on interviewee reactions remains unclear. The present study determines the influence of AVI stimulus format (text-based vs. audio-visual questions) on applicant perceptions of social presence, fairness and organisational attractiveness. To this end, a between-subjects posttest-only experimental design was used in two separate samples (South African sample, N = 58; USA sample, N = 169, Combined samples, N = 227). Participants were randomly assigned to either the control or experimental group. Participants completed a mock interview on a commercially available AVI platform and then answered a questionnaire measuring perceptions of social presence, fairness, and organisational attractiveness. Bootstrapped independent sample t-tests and serial mediation were used to test the hypotheses. Within Sample 1, applicant perceptions of social presence, fairness and organisational attractiveness were higher for the audio-visual and text-based AVIs, thereby supporting the proposition that audio-visual stimuli lead to higher perceptions of social presence, fairness and organisational attractiveness. Conversely, Sample 2's findings were non-significant (p > .05). While there were mixed results, the findings of this study provide preliminary evidence which suggests that within the South African context, audio-visual stimuli can be used in AVIs. Organisations in the American context should pay close attention to the effects of AVI stimulus format on applicant reactions as the findings from the American sample were not conclusive. Future research should investigate applicant reactions to different forms of AVI stimulus during a multi-stage selection proces

Reducing hiring bias in asynchronous video interviews

Includes bibliographical references.2022 Fall.Due to COVID 19, many organizations have made the switch to asynchronous video interviews. Current research on video interviewing does not adequately address the potential bias that may arise from using a video platform rather than a face-to-face interview. Online, candidates may inadvertently give off signals that are interpreted as indicators of competence, potentially leading to lower hiring rates of minority interviewees. The current study aims to determine how a hiring manager's perception of warmth and competence of an interviewee, coupled with their Social Dominance Orientation, affects hiring decisions. Experimental stimuli include fictitious Hispanic, Black, and White job applicants who provide video interview responses with manipulations made to impact video quality. Hiring manager perceptions of warmth and competence, along with overall perceptions of hirability, were assessed considering the impacts of candidate race, video quality, and manager Social Dominance Orientation. This work may highlight considerations that should be made to ensure equity in online video interviews

Trends in testing: highlights of a global survey

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Changing an Unfavorable Employer Reputation: The Roles of Recruitment Message-Type and Familiarity with Employer

An unfavorable employer reputation can impair an organization’s ability to recruit job seekers. The present research employed a four-week longitudinal experimental design to investigate whether recruitment messages can positively change an existing unfavorable employer reputation. Two hundred and twenty-two (222) job seekers rated their perceptions of an organization before and after being randomly assigned to receive a series of high- or low-information recruitment messages. As expected, job seekers receiving high-information messages changed their perceptions more than job seekers who were exposed to low-information messages. In addition, job seekers’ initial familiarity with the employer was negatively related to change in their perceptions of employer reputation. Finally, there was some evidence that job seekers’ familiarity with the employer influenced the impact of different recruitment messages. Implications for research and practice are discussed

Does Being Attractive Always Help? Positive and Negative Effects of Attractiveness on Social Decision Making

Previous studies of organizational decision making demonstrate an abundance of positive biases directed toward highly attractive individuals. The current research, in contrast, suggests that when the person being evaluated is of the same sex as the evaluator, attractiveness hurts, rather than helps. Three experiments assessing evaluations of potential job candidates (Studies 1 and 3) and university applicants (Study 2) demonstrated positive biases toward highly attractive other-sex targets but negative biases toward highly attractive same-sex targets. This pattern was mediated by variability in participants’ desire to interact with versus avoid the target individual (Studies 1 and 2) and was moderated by participants’ level of self-esteem (Study 3); the derogation of attractive same-sex targets was not observed among people with high self-esteem. Findings demonstrate an important exception to the positive effects of attractiveness in organizational settings and suggest that negative responses to attractive same-sex targets stem from perceptions of self-threat

Technology in the Employment Interview: A Meta-Analysis and Future Research Agenda

The use of technology such as telephone and video has become common when conducting employment interviews. However, little is known about how technology affects applicant reactions and interviewer ratings. We conducted meta-analyses of twelve studies that resulted in K=13 unique samples and N=1,557. Mean effect sizes for interview medium on ratings (d=-.41) and reactions (d=-.36) were moderate and negative, suggesting that interviewer ratings and applicant reactions are lower in technology-mediated interviews. Generalizing research findings from face-to-face interviews to technology-mediated interviews is inappropriate. Organizations should be especially wary of varying interview mode across applicants, as inconsistency in administration could lead to fairness issues. At the same time, given the limited research that exists, we call for renewed attention and further studies on potential moderators of this effect

Development and Test of a Theory of Applicant Reactions to Branched Situational Judgment Tests

Branched situational judgment tests (BSJTs) are a recent innovation in personnel selection. Yet, there is little research supporting their use. Data from a qualitative pilot study indicated that BSJTs are expected to result in more positive applicant reactions. Using a grounded theory approach, Study 1 developed a theoretical model of the impact of branching on applicant reactions. Several perceived procedure characteristics were theorized to mediate the relationship between both the general use of branching as well as different branching features and applicant perceptions. Study 2 empirically tested the model developed in Study 1. Results indicated that consistency of administration mediated the relationship between general branching and motivation and the relationship between general branching and procedural justice. Although branching in general resulted in increased motivation, it resulted in decreased perceptions of fairness. Consistency of administration also mediated the relationship between the use of parallel branching, a specific branching feature, and procedural justice, as well as between parallel branching and test attitude. BSJTs that utilized parallel branches resulted in more positive perceptions of fairness and test attitude. Looping had a positive impact on perceptions of fairness, though this relationship was not mediated by opportunity to perform. Limitations and practical implications are discussed