The Effect of Task Type and Information Format on Web Searching Performance

Web search engines have become a useful tool helping Web users seek required information. Such Web sites typically present searched results as a textual list that may include thousands of Web pages. Because of the unstructured content and format of information that searchers receive, they often feel the pressure of information overload, which will inevitably compromise the quality of decision-making. Although researchers as well as practitioners have developed various information visualization approaches to enhance information presentation on Web search engines, the benefits of using such technology are unknown. This study will investigate whether and under what circumstances visualization of search results enhances users’ search performance. Cognitive fit theory will be used as the theoretical foundation of this paper. The objectives of the paper are 1) to extent cognitive fit theory in the emergent domain of Web searching, 2) to understand the effects of the user interface on search performance, and 3) to guide search engine designers on how to best present results to support different search tasks

An infrastructure for building semantic web portals

In this paper, we present our KMi semantic web portal infrastructure, which supports two important tasks of semantic web portals, namely metadata extraction and data querying. Central to our infrastructure are three components: i) an automated metadata extraction tool, ASDI, which supports the extraction of high quality metadata from heterogeneous sources, ii) an ontology-driven question answering tool, AquaLog, which makes use of the domain specific ontology and the semantic metadata extracted by ASDI to answers questions in natural language format, and iii) a semantic search engine, which enhances traditional text-based searching by making use of the underlying ontologies and the extracted metadata. A semantic web portal application has been built, which illustrates the usage of this infrastructure

Children searching information on the Internet: Performance on children's interfaces compared to Google

Children frequently make use of the Internet to search for information. However, research shows that children experience many problems with searching and browsing the web. The last decade numerous search environments have been developed, especially for children. Do these search interfaces support children in effective information-seeking? And do these interfaces add value to today’s popular search engines, such as Google? In this explorative study, we compared children’s search performance on four interfaces designed for children, with their performance on Google. We found that the children did not perform better on these interfaces than on Google. This study also uncovered several problems that children experienced with these search interfaces, which can be of use for designers of future search interfaces for children

Combining relevance information in a synchronous collaborative information retrieval environment

Traditionally information retrieval (IR) research has focussed on a single user interaction modality, where a user searches to satisfy an information need. Recent advances in both web technologies, such as the sociable web of Web 2.0, and computer hardware, such as tabletop interface devices, have enabled multiple users to collaborate on many computer-related tasks. Due to these advances there is an increasing need to support two or more users searching together at the same time, in order to satisfy a shared information need, which we refer to as Synchronous Collaborative Information Retrieval. Synchronous Collaborative Information Retrieval (SCIR) represents a significant paradigmatic shift from traditional IR systems. In order to support an effective SCIR search, new techniques are required to coordinate users' activities. In this chapter we explore the effectiveness of a sharing of knowledge policy on a collaborating group. Sharing of knowledge refers to the process of passing relevance information across users, if one user finds items of relevance to the search task then the group should benefit in the form of improved ranked lists returned to each searcher. In order to evaluate the proposed techniques we simulate two users searching together through an incremental feedback system. The simulation assumes that users decide on an initial query with which to begin the collaborative search and proceed through the search by providing relevance judgments to the system and receiving a new ranked list. In order to populate these simulations we extract data from the interaction logs of various experimental IR systems from previous Text REtrieval Conference (TREC) workshops

Understanding Mobile Search Task Relevance and User Behaviour in Context

Improvements in mobile technologies have led to a dramatic change in how and when people access and use information, and is having a profound impact on how users address their daily information needs. Smart phones are rapidly becoming our main method of accessing information and are frequently used to perform `on-the-go' search tasks. As research into information retrieval continues to evolve, evaluating search behaviour in context is relatively new. Previous research has studied the effects of context through either self-reported diary studies or quantitative log analysis; however, neither approach is able to accurately capture context of use at the time of searching. In this study, we aim to gain a better understanding of task relevance and search behaviour via a task-based user study (n=31) employing a bespoke Android app. The app allowed us to accurately capture the user's context when completing tasks at different times of the day over the period of a week. Through analysis of the collected data, we gain a better understanding of how using smart phones on the go impacts search behaviour, search performance and task relevance and whether or not the actual context is an important factor.Comment: To appear in CHIIR 2019 in Glasgow, U

Creation of a Style Independent Intelligent Autonomous Citation Indexer to Support Academic Research

This paper describes the current state of RUgle, a system for classifying and indexing papers made available on the World Wide Web, in a domain-independent and universal manner. By building RUgle with the most relaxed restrictions possible on the formatting of the documents it can process, we hope to create a system that can combine the best features of currently available closed library searches that are designed to facilitate academic research with the inclusive nature of general purpose search engines that continually crawl the web and add documents to their indexed database

How users assess web pages for information-seeking

In this paper, we investigate the criteria used by online searchers when assessing the relevance of web pages for information-seeking tasks. Twenty four participants were given three tasks each, and indicated the features of web pages which they employed when deciding about the usefulness of the pages in relation to the tasks. These tasks were presented within the context of a simulated work-task situation. We investigated the relative utility of features identified by participants (web page content,structure and quality), and how the importance of these features is affected by the type of information-seeking task performed and the stage of the search. The results of this study provide a set of criteria used by searchers to decide about the utility of web pages for different types of tasks. Such criteria can have implications for the design of systems that use or recommend web pages

Highly focused document retrieval in aerospace engineering : user interaction design and evaluation

Purpose – This paper seeks to describe the preliminary studies (on both users and data), the design and evaluation of the K-Search system for searching legacy documents in aerospace engineering. Real-world reports of jet engine maintenance challenge the current indexing practice, while real users’ tasks require retrieving the information in the proper context. K-Search is currently in use in Rolls-Royce plc and has evolved to include other tools for knowledge capture and management. Design/methodology/approach – Semantic Web techniques have been used to automatically extract information from the reports while maintaining the original context, allowing a more focused retrieval than with more traditional techniques. The paper combines semantic search with classical information retrieval to increase search effectiveness. An innovative user interface has been designed to take advantage of this hybrid search technique. The interface is designed to allow a flexible and personal approach to searching legacy data. Findings – The user evaluation showed that the system is effective and well received by users. It also shows that different people look at the same data in different ways and make different use of the same system depending on their individual needs, influenced by their job profile and personal attitude. Research limitations/implications – This study focuses on a specific case of an enterprise working in aerospace engineering. Although the findings are likely to be shared with other engineering domains (e.g. mechanical, electronic), the study does not expand the evaluation to different settings. Originality/value – The study shows how real context of use can provide new and unexpected challenges to researchers and how effective solutions can then be adopted and used in organizations.</p

Information Outlook, September 2004

Volume 8, Issue 9https://scholarworks.sjsu.edu/sla_io_2004/1008/thumbnail.jp