Social dimensions in cps & iot based automated production systems

Since the 1970s, the application of microprocessor in industrial machinery and the development of computer systems have transformed the manufacturing landscape. The rapid integration and automation of production systems have outpaced the development of suitable human design criteria, creating a deepening gap between humans and systems in which human was seen as an important source of errors and disruptions. Today, the situation seems different: the scientific and public debate about the concept of Industry 4.0 has raised awareness about the central role humans have to play in manufacturing systems, the design of which must be considered from the very beginning. The future of industrial systems, as represented by Industry 4.0, will rely on the convergence of several research fields such as Intelligent Manufacturing Systems (IMS), Cyber-Physical Systems (CPS), Internet of Things (IoT), but also socio-technical fields such as social approaches within technical systems. This article deals with different human social dimensions associated with CPS and IoT and focuses on their conceptual evolution regarding automated production systems’ sociability, notably by bringing humans back in the loop. Hereby, this paper aims to take stock of current research trends to show the importance of integrating human operators as a part of a socio-technical system based autonomous and intelligent products or resources. Consequently, different models of sociability as a way to integrate humans in the broad sense and/or the develop future automated production systems have been identified from the literature and analysed

Social dimensions in cps & iot based automated production systems

UIDB/04647/2020 UIDP/04647/2020Since the 1970s, the application of microprocessor in industrial machinery and the development of computer systems have transformed the manufacturing landscape. The rapid integration and automation of production systems have outpaced the development of suitable human design criteria, creating a deepening gap between humans and systems in which human was seen as an important source of errors and disruptions. Today, the situation seems different: the scientific and public debate about the concept of Industry 4.0 has raised awareness about the central role humans have to play in manufacturing systems, the design of which must be considered from the very beginning. The future of industrial systems, as represented by Industry 4.0, will rely on the convergence of several research fields such as Intelligent Manufacturing Systems (IMS), Cyber-Physical Systems (CPS), Internet of Things (IoT), but also socio-technical fields such as social approaches within technical systems. This article deals with different human social dimensions associated with CPS and IoT and focuses on their conceptual evolution regarding automated production systems’ sociability, notably by bringing humans back in the loop. Hereby, this paper aims to take stock of current research trends to show the importance of integrating human operators as a part of a socio-technical system based autonomous and intelligent products or resources. Consequently, different models of sociability as a way to integrate humans in the broad sense and/or the develop future automated production systems have been identified from the literature and analysed.publishersversionpublishe

Research Agenda in Developing Core Reference Ontology for Human Intelligence/Machine-Intelligence Electronic Medical Records System

Beginning around 1990, efforts were initiated in the medical profession by the U.S. government to transition from paper based medical records to electronic medical records (EMR). By the late 1990s, EMR implementation had already encountered multiple barriers and failures. Then President Bush set forth the goal of implementing electronic health records (EHRs), nationwide within ten years. Again, progress toward EMR implementation was not realized. President Obama put new emphasis on promoting EMR and health care technology. The renewed emphasis did not overcome many of the original problems and induced new failures. Retrospective analyses suggest that failures were induced because programmers did not consider the medical socio-technical communications structures that had evolved around paper records. Transition to electronic records caused breakdowns in the medical socio-technical communications systems; induced inconsistencies in information exchanges among clinics, physicians, hospitals, laboratories, pharmacies, and health insurance providers; and resulted in the incorrect administration of prescriptions, errors in patient care, and unnecessary treatments and surgeries. With the rapid integration of machine intelligence (MI) in medical socio-technical systems, there is a potential to repeat the failures of EMR implementation. To address the MI integration issue, this paper reports research design into the development of a human-intelligent/machine intelligent (HI-MI) EMR core reference ontology around which EMR-MI knowledge can be encoded to form the basis for informed transition to artificially intelligent electronic medical records

A self-integration testbed for decentralized socio-technical systems

The Internet of Things (IoT) comes along with new challenges for experimenting, testing, and operating decentralized socio-technical systems at large-scale. In such systems, autonomous agents interact locally with their users, and remotely with other agents to make intelligent collective choices. Via these interactions they self-regulate the consumption and production of distributed (common) resources, e.g., self-management of traffic flows and power demand in Smart Cities. While such complex systems are often deployed and operated using centralized computing infrastructures, the socio-technical nature of these decentralized systems requires new value-sensitive design paradigms; empowering trust, transparency, and alignment with citizens’ social values, such as privacy preservation, autonomy, and fairness among citizens’ choices. Currently, instruments and tools to study such systems and guide the prototyping process from simulation, to live deployment, and ultimately to a robust operation of a high Technology Readiness Level (TRL) are missing, or not practical in this distributed socio-technical context. This paper bridges this gap by introducing a novel testbed architecture for decentralized socio-technical systems running on IoT. This new architecture is designed for a seamless reusability of (i) application-independent decentralized services by an IoT application, and (ii) different IoT applications by the same decentralized service. This dual self-integration promises IoT applications that are simpler to prototype, and can interoperate with decentralized services during runtime to self-integrate more complex functionality, e.g., data analytics, distributed artificial intelligence. Additionally, such integration provides stronger validation of IoT applications, and improves resource utilization, as computational resources are shared, thus cutting down deployment and operational costs. Pressure and crash tests during continuous operations of several weeks, with more than 80K network joining and leaving of agents, 2.4M parameter changes, and 100M communicated messages, confirm the robustness and practicality of the testbed architecture. This work promises new pathways for managing the prototyping and deployment complexity of decentralized socio-technical systems running on IoT, whose complexity has so far hindered the adoption of value-sensitive self-management approaches in Smart Cities

A Design Theory for Intelligent Clinical Decision Support

Poor or inadequate design of intelligent clinical decision support systems (ICDSS) can result in low adoption and use of these systems. These are some of the prevalent factors stimulating physician resistance. This resistance facilitates low physician involvement and creates a lack of trust in these systems. This is addressed through the development of a design theory for ICDSS. This is demonstrated through mapping and identifying extant literature in the context of the socio-technical model (STM). The gaps were identified through the relationships of the STM and developed into characteristics that are translated into meta-requirements informing design principles. The primary result of this research includes a design theory for ICDSS development. The developed design theory motivates and enables efficient ICDSS development, physician adoption, and more effective patient care. The design theory will also provide managers and researchers deeper insight into designing ICDSS to further improve physician adoption and use of ICDSS

Multi-Agent Systems

This Special Issue ""Multi-Agent Systems"" gathers original research articles reporting results on the steadily growing area of agent-oriented computing and multi-agent systems technologies. After more than 20 years of academic research on multi-agent systems (MASs), in fact, agent-oriented models and technologies have been promoted as the most suitable candidates for the design and development of distributed and intelligent applications in complex and dynamic environments. With respect to both their quality and range, the papers in this Special Issue already represent a meaningful sample of the most recent advancements in the field of agent-oriented models and technologies. In particular, the 17 contributions cover agent-based modeling and simulation, situated multi-agent systems, socio-technical multi-agent systems, and semantic technologies applied to multi-agent systems. In fact, it is surprising to witness how such a limited portion of MAS research already highlights the most relevant usage of agent-based models and technologies, as well as their most appreciated characteristics. We are thus confident that the readers of Applied Sciences will be able to appreciate the growing role that MASs will play in the design and development of the next generation of complex intelligent systems. This Special Issue has been converted into a yearly series, for which a new call for papers is already available at the Applied Sciences journal’s website: https://www.mdpi.com/journal/applsci/special_issues/Multi-Agent_Systems_2019

The Mundane Computer: Non-Technical Design Challenges Facing Ubiquitous Computing and Ambient Intelligence

Interdisciplinary collaboration, to include those who are not natural scientists, engineers and computer scientists, is inherent in the idea of ubiquitous computing, as formulated by Mark Weiser in the late 1980s and early 1990s. However, ubiquitous computing has remained largely a computer science and engineering concept, and its non-technical side remains relatively underdeveloped. The aim of the article is, first, to clarify the kind of interdisciplinary collaboration envisaged by Weiser. Second, the difficulties of understanding the everyday and weaving ubiquitous technologies into the fabric of everyday life until they are indistinguishable from it, as conceived by Weiser, are explored. The contributions of Anne Galloway, Paul Dourish and Philip Agre to creating an understanding of everyday life relevant to the development of ubiquitous computing are discussed, focusing on the notions of performative practice, embodied interaction and contextualisation. Third, it is argued that with the shift to the notion of ambient intelligence, the larger scale socio-economic and socio-political dimensions of context become more explicit, in contrast to the focus on the smaller scale anthropological study of social (mainly workplace) practices inherent in the concept of ubiquitous computing. This can be seen in the adoption of the concept of ambient intelligence within the European Union and in the focus on rebalancing (personal) privacy protection and (state) security in the wake of 11 September 2001. Fourth, the importance of adopting a futures-oriented approach to discussing the issues arising from the notions of ubiquitous computing and ambient intelligence is stressed, while the difficulty of trying to achieve societal foresight is acknowledged

Smart homes and their users:a systematic analysis and key challenges

Published research on smart homes and their users is growing exponentially, yet a clear understanding of who these users are and how they might use smart home technologies is missing from a field being overwhelmingly pushed by technology developers. Through a systematic analysis of peer-reviewed literature on smart homes and their users, this paper takes stock of the dominant research themes and the linkages and disconnects between them. Key findings within each of nine themes are analysed, grouped into three: (1) views of the smart home-functional, instrumental, socio-technical; (2) users and the use of the smart home-prospective users, interactions and decisions, using technologies in the home; and (3) challenges for realising the smart home-hardware and software, design, domestication. These themes are integrated into an organising framework for future research that identifies the presence or absence of cross-cutting relationships between different understandings of smart homes and their users. The usefulness of the organising framework is illustrated in relation to two major concerns-privacy and control-that have been narrowly interpreted to date, precluding deeper insights and potential solutions. Future research on smart homes and their users can benefit by exploring and developing cross-cutting relationships between the research themes identified