Experiences in Multi-domain Management Service Development

The developers of management systems and the management services that operate over them will be faced with increasing complexity as services are developed for the open service market. This paper presents experiences in the development of management services that span several administrative domains and which are therefore representative of the complexities of the open service market. The work described involved the development of TMN based management systems that provided management services in support of multimedia teleservices operating over broadband networks

Intelligent Integrated Management for Telecommunication Networks

As the size of communication networks keeps on growing, faster connections, cooperating technologies and the divergence of equipment and data communications, the management of the resulting networks gets additional important and time-critical. More advanced tools are needed to support this activity. In this article we describe the design and implementation of a management platform using Artificial Intelligent reasoning technique. For this goal we make use of an expert system. This study focuses on an intelligent framework and a language for formalizing knowledge management descriptions and combining them with existing OSI management model. We propose a new paradigm where the intelligent network management is integrated into the conceptual repository of management information called Managed Information Base (MIB). This paper outlines the development of an expert system prototype based in our propose GDMO+ standard and describes the most important facets, advantages and drawbacks that were found after prototyping our proposal

Power Systems Monitoring and Control using Telecom Network Management Standards

Historically, different solutions have been developed for power systems control and telecommunications network management environments. The former was characterized by proprietary solutions, while the latter has been involved for years in a strong standardization process guided by criteria of openness. Today, power systems control standardization is in progress, but it is at an early stage compared to the telecommunications management area, especially in terms of information modeling. Today, control equipment tends to exhibit more computational power, and communication lines have increased their performance. These trends hint at some conceptual convergence between power systems and telecommunications networks from a management perspective. This convergence leads us to suggest the application of well-established telecommunications management standards for power systems control. This paper shows that this is a real medium-to-long term possibility

X-Type Interface for Management of Multidomain Multitechnology Networks

The specification and implementation of Xcoop interfaces has received great attention in the last few years. In fact, the appropriate design of this system component is a key aspect for efficient and seamless co-operative management. In this context it is worth mentioning the EURESCOM P408 project and the standards of the European Telecommunication Standards Institute (ETSI) in Europe and the ITU-T and Telemanagement Forum related work worldwide. The Xcoop specification presented in this paper, produced as part of the results of the project MISA co-funded by the Commission of the European Union, is a step ahead in the evolution of this system interface. Distinguished from preceding works, this one allows interactions between management systems independently to the underlying network technology, ATM, SDH or hybrid. This is achieved by defining appropriate functionality and an information model, indeed, where the specific characteristics of ATM and SDH resources are abstracted and merged in common classes.Peer ReviewedPostprint (published version

Experiences in Integrated Multi-Domain Service Management

Increased competition, complex service provision chains and integrated service offerings require effective techniques for the rapid integration of telecommunications services and management systems over multiple organisational domains. This paper presents some of the results of practical development work in this area, detailing the technologies and standards used, the architectural approach taken and the application of this approach to specific services. This work covers the integration of multimedia services, broadband networks, service management and network management, though the detailed examples given focus specifically on the integration of services and service management

Inter-Domain Integration of Services and Service Management

The evolution of the global telecommunications industry into an open services market presents developers of telecommunication service and management systems with many new challenges. Increased competition, complex service provision chains and integrated service offerings require effective techniques for the rapid integration of service and management systems over multiple organisational domains. These integration issues have been examined in the ACTS project Prospect by developing a working set of integrated, managed telecommunications services for a user trial. This paper presents the initial results of this work detailing the technologies and standards used, the architectural approach taken and the application of this approach to specific services

The Evolution of OSI Network Management by Integrated the Expert Knowledge

The management of modern telecommunications networks must satisfy ever-increasing operational demands. Operation and quality service requirements imposed by the users are also an important aspect to consider. In this paper we have carried out a study for the improvement of intelligent administration techniques in telecommunications networks. This task is achieved by integrating knowledge base of expert system within the management information used to manage a network. For this purpose, an extension of OSI management framework specifications language has been added and investigated in this study. A new property named RULE has also been added, which gathers important aspects of the facts and the knowledge base of the embedded expert system. Networks can be managed easily by using this proposed integration

Event management of large distributed system and network management environments

University of Technology, Sydney. Faculty of Information Technology.Co-ordinated event management across system, network and application environments is a challenging task. The wide diversity of industry and commercial standards, differing business and technical requirements and a huge variety of environments mean there are no simple solutions. This thesis proposes a highly scaleable, flexible and resilient event management architecture that has been applied to the outsourcing activities of HP Services worldwide. Our solution is based on industry standards such as SNMP and commercial products. It provides a framework for all aspects of event management, including event detection, logging, notification, and correlation. It was initially applied and refined in an outsourcing IT environment, then further developed in larger outsourcing environments. It was developed using a standard solution architecture methodology (known as ITSA) that enabled the partly developed architectures to be continually refined, improved and deployed. The technology aspects of the solution work closely with ITIL event management processes. To achieve a unified event display and a standardised event message format, all events from all sources are reduced to a standard format that includes the “raw” event information plus business intelligence, called the business string, added to the event for display and routing purposes. This extra information identifies the nature of the event and allows filtered displays of events. It is extracted from configuration management extensions added to the standard event management tools. The extended format is flexible enough to handle the different commercial tools. The first generation of the solution was based on Computer Associates’ Unicenter TNG and was called the Event Monitoring Utility (EMU). This was later significantly extended by switching to HP OpenView, and the extra development of further central event management functions, especially event correlation, in a solution called DECADE. Significant agent extensions were achieved by the creation and deployment of a solution called SMSPI, which included an extended configuration management and policy database, and further event automation. The extended solution is now deployed across HP Services’ entire global outsourced environment. The solution has proven very successful, winning two Computer Associates Software Achievement Awards, including the Grand Prize, and generating two US patents. It will be progressively deployed to several million servers and network devices globally over the next few years. The work described here is at once self-contained and a basis for on-going development of event management in the face of ever more complex systems, and increasing demands for more detailed event management