Analisis Kualitas Produk Teh Hijau dengan Menggunakan Metodologi Six Sigma (Dmaic) di PT. Mitra Kerinci

PT. Mitra Kerinci merupakan salah satu Perusahaan teh di Indonesia yang memproduksi teh dalam kemasan dan pemasok untuk Perusahaan minuman teh domestik maupun Internasional. Dalam perkembangan bisnisnya, Perusahaan selalu berupaya mengatasi permasalahan produk yang di luar spesifikasi. Untuk itu perlu peningkatan kualitas dalam mengurangi variasi yang timbul disetiap proses untuk menurunkan jumlah produk yang di luar spesifikasi. Dalam penelitian ini, metodologi Six Sigma digunakan sebagai upaya perbaikan dan pengendalian kualitas untuk menganalisis kualitas produk dan kinerja proses di PT. Mitra Kerinci. Dengan penerapan metodologi ini, diharapkan dapat meningkatkan kualitas produk dan memperbaiki kinerja proses sehingga mencapai tingkat kinerja kualitas 6 sigma. Kata Kunci: kualitas dan metodologi Six Sigma. PT. Mitra Kerinci is one tea company in Indonesia to produce tea in packaging and suppliers for the company's domestic and International tea drinks. In the development of its business, the company is always working to resolve problems of the product out of the specifications. Therefore the company need to improve the quality in reducing the variations that arise in every process to reducing the amount of products out of the specifications. In this study, the Six Sigma methodology used as a corrective tool and a quality control tool for analyzing the quality of product and process performance in PT. Mitra Kerinci. By applying this methodology, the process and product performance of the company expected to increase and achieve the level of performance quality of 6 sigma. Keywords: quality and Six Sigma methodology.DAFTAR PUSTAKA Assauri, S. (1998). Manajemen Produksi dan Operasi (Revisi ed.). Jakarta: Lembaga Penerbit Fakultas Ekonomi Universitas Indonesia. Desai, D. A. (2006). "Improving customer delivery commitments the six sigma way: Case study of an Indian small scale industry". International Journal of Six Sigma and Competitive Advantage , 2, 23-47. Fallo, J. O., Setiawan, A., & Susanto, B. (2013). Uji Normalitas Berdasarkan Metode Anderson-Darling, Cramer-Von Mises dan Lilliefors Menggunakan Metode Bootstrap. Feigenbaun, A. (1961). Total Quality Control. New York: Mc Graw-Hill. Gaspersz, V. (2007). Lean Six Sigma. Jakarta: PT Gramedia Pustaka Utama. General Electric. (2004). Diambil kembali dari What is Six Sigma: the roadmap to customer impact?: http://www.ge.com/sixsigma. Haslindah. (2007). Analisis Ergonomis dalam Perencanaan Fasilitas Kerja untuk Proses Perontok Padi (Thresher) dengan Pendekatan Biomekanika. Jurnal Ilmu Teknik , 237-244. Hidayatno, A., & Afriansyah, B. (2014). "Peningkatan Kualitas Potong Mesin Eye Tracer di PT. United Tractors Pandu Engineering dengan Metode Six Sigma". Jurnal Teknologi , 2, 1-11. Indriantoro, Nur, & Supomo, B. (2002). Metodologi Penelitian Bisnis untuk akutansi dan Management. Yokyakarta: BPPE. Karo, G. K. (2014). "Usulan Perbaikan Kualitas Proses Produksi di Industri Berbasis Hasil Laut". Journal of Industrial Engineering & Management Systems , 7 (2), 148-163. Kistimaryani, M., & Wibawati. (2014). Proses Pengendalian Produksi Produk Z di PT "PQR". Kumar, G., Jawalkar, C. S., & Vaishya, R. O. (2014). "Six Sigma-An Innovative Approach for Improving Sigma Level: A Case Study of a Brick Company". International Journal of Engineering and Innovative Technology (IJEIT) , 3 (8). Liu, J. (2011). "Application of six sigma methodology in forging manufacturing plants: An example study Computing, Control and Industrial Engineering (CCIE)". 2011 IEEE 2nd International Conference on , 2, 354-357. Pakki, G., Soenoko, R., & Santoso, P. B. (2014). "Usulan Penerapan Metode Six Sigma Untuk Meningkatkan Kualitas Klongsong (Studi Kasus Industri Senjata)". JEMIS , 2 (1), 10-18. Pande, e. a. (2002). The Six Sigma Way team Fieldbook: An Implementation for Project Improvement Teams. USA: McGraw-Hill Companies Inc. Pande, P. S., Neurman, R. P., & Cavanagh, R. R. (2000). The Six Sigma Way. New York: McGraw-Hill. Polytip, J., Jose, A. G.-R., Vikas, K., & Ming, K. (2014). "A six sigma and DMAIC application for the reduction of defects in a rubber gloves manufacturing process". International Journal of Lean Six Sigma . Prajapati, B. N., & Desai, D. A. (2014). A Review: Six Sigma Implementation Practices in Manufacturing Units and Benefits Derived. INTERNATIONAL JOURNAL OF ENGINEERING SCIENCES & RESEARCH TECHNOLOGY , 645-650. Prajapati, N. J., & Desai, D. A. (2014). "A Review of Six Sigma Implementation at Exporting Industries". International Journal of Emerging Technology and Advanced Engineering , 4 (3), 556-562. Prasad, K. D., Subbaiah, K., & G.Padmavathi. (2012). Application of Six Sigma Methodology in an Engineering Educational Institution. International Journal of Emerging Sciences , 225-226. Pyzdek, T. (2003). The Six Sigma Handbook : A Complete Guide For Greenbelt, Blackbelts. New York: McGraw-Hill. Rafael, R., Obed, C., & Rita, A. (2010). "Six Sigma in paving process," Education and Management Technology (ICEMT). 2010 International Conference on , 612-616. Rijanto, O. A. (2014). Analisis Pengendalian Mutu Proses Machining Alloy Wheel Menggunakan Metode Six Sigma. Jurnal Ilmiah Teknik Industri , 13 (2), 177-186. Samadhi, T., Opit, P., & dan Singal, Y. (2008). Penerapan Six Sigma Untuk Peningkatan Kualitas Produk Bimoli Classic (Studi Kasus: PT. Salim Ivomas Pratama – Bitung). Jurnal Teknik Industri , 3 (2), 17-25. Sower, V. E. (2011). Essential of Quality : with cases and experiential exercises. New Jersey: John Wiley & Sons, Inc. Supriyanto, H. (2004). "Proses Pembuatan Tow dengan Pendekatan Six Sigma". Jurnal Teknologi Industri , 3 (1), 317-326

Applications of lean thinking: a briefing document

This report has been put together by the Health and Care Infrastructure Research and Innovation Centre (HaCIRIC) at the University of Salford for the Department of Health. The need for the report grew out of two main simple questions, o Is Lean applicable in sectors other than manufacturing? o Can the service delivery sector learn from the success of lean in manufacturing and realise the benefits of its implementation?The aim of the report is to list together examples of lean thinking as it is evidenced in the public and private service sector. Following a review of various sources a catalogue of evidence is put together in an organised manner which demonstrates that Lean principles and techniques, when applied rigorously and throughout an entire organization/unit, they can have a positive impact on productivity, cost, quality, and timely delivery of services

Spartan Daily, May 20, 1965

Volume 52, Issue 126https://scholarworks.sjsu.edu/spartandaily/4727/thumbnail.jp

Business Process Management Education in Academia: Status, challenges, and Recommendations

In response to the growing proliferation of Business Process Management (BPM) in industry and the demand this creates for BPM expertise, universities across the globe are at various stages of incorporating knowledge and skills in their teaching offerings. However, there are still only a handful of institutions that offer specialized education in BPM in a systematic and in-depth manner. This article is based on a global educators’ panel discussion held at the 2009 European Conference on Information Systems in Verona, Italy. The article presents the BPM programs of five universities from Australia, Europe, Africa, and North America, describing the BPM content covered, program and course structures, and challenges and lessons learned. The article also provides a comparative content analysis of BPM education programs illustrating a heterogeneous view of BPM. The examples presented demonstrate how different courses and programs can be developed to meet the educational goals of a university department, program, or school. This article contributes insights on how best to continuously sustain and reshape BPM education to ensure it remains dynamic, responsive, and sustainable in light of the evolving and ever-changing marketplace demands for BPM expertise

A Preliminary Study of Applying Lean Six Sigma Methods to Machine Tool Measurement

Many manufacturers aim to increase their levels of high-quality production in order to improve their market competitiveness. Continuous improvement of maintenance strategies is a key factor to be capable of delivering high quality products and services on-time with minimal operating costs. However, the cost of maintaining quality is often perceived as a non-added-value task. Improving the efficiency and effectiveness of the measurement procedures necessary to guarantee accuracy of production is a more complex task than many other maintenance functions and so deserves particular analysis. This paper investigates the feasibility of producing a concise yet effective framework that will provide a preliminary approach for integrating Lean and Six Sigma philosophies to the specific goal of reducing unnecessary downtime on manufacturing machines while maintaining its ability to machine to the required tolerance. The purpose of this study is to show how a Six Sigma infrastructure is used to investigate the root causes of complication occurring during the machine tool measurement. This work recognises issues of the uncertainty of data, and the measurement procedures in parallel with the main tools of Six Sigma’s Define-Measure-Analyse-Improve-Control (DMAIC). The significance of this work is that machine tool accuracy is critical for high value manufacturing. Over-measuring the machine to ensure accuracy potentially reduces production volume. However, not measuring them or ignoring accuracy aspects possibly lead to production waste. This piece of work aims to present a lean guidance to lessen measurement uncertainties and optimise the machine tool benchmarking procedures, while adopting the DMAIC strategy to reduce unnecessary downtime

Effectiveness and Best Practices of Lean and Six Sigma Methodologies in Hospitals

Healthcare quality and costs are a growing problem in the United States. Healthcare organizations are facing increasing costs combined with declining quality (Schoenbaum). This unsustainable trend is putting a great burden on the health care system as a whole. The improvement of quality within the healthcare system would increase the value of the care (Schoenbaum).Improving healthcare quality, and thereby lowering the costs, is critical for the sustainability of healthcare organizations. There are many different ways that organizations can use quality to reduce costs and increase the quality of service to their patients. There are also various ways an organization can implement quality. The processes can lead to different results and focuses. The potential processes include lean based A3 Report, Kaizen events, and Six Sigma. These processes focus on continuous improvement of quality within a process. The ideal situation would utilize these processes to create a high quality environment while lowering costs. This report will investigate the impact of projects utilizing the A3, Kaizen, and Six Sigmamethodologies in order to improve processes efficiency,increase quality, and reduce costs of care.These methods can be applied in many different organizations, including the health care industry. The impact of these process improvement projects should be substantial and essential to the health care industry. The impact of the methodologies will be analyzed to see if they substantially reduce the costs and increase the quality. The focus of this research is on hospitals and will compare hospitals in a quality position, as defined by the 100 Top hospitals list and the MalcolmBaldrigeQuality Award recipients nationwide, and other regional hospitals in the Northeast not currently on the 100 Top lists or a Baldrige award winner. The goal of any organization should be to increase the quality of their service. An ACPE Quality of Care Surveyfound that 18.5% of respondents utilized Six Sigma to improve quality, 13.3% utilized Lean processes, 12.2% used vendor-provided systems, 26.7% used other methods including homegrown, and 29.2% did not utilize any programs (Martin). This project looks to identify if there are trends between those that utilize the programs and positioning as a top quality performance hospital and if so what quality management programs had the biggest impact at the different types of hospitals. While this project focused on hospitals as the health care organization to be surveyed and examined, similar principals would be expected to hold true for any patient facing organization

Case study in six sigma methadology : manufacturing quality improvement and guidence for managers

This article discusses the successful implementation of Six Sigma methodology in a high precision and critical process in the manufacture of automotive products. The Six Sigma define–measure–analyse–improve–control approach resulted in a reduction of tolerance-related problems and improved the first pass yield from 85% to 99.4%. Data were collected on all possible causes and regression analysis, hypothesis testing, Taguchi methods, classification and regression tree, etc. were used to analyse the data and draw conclusions. Implementation of Six Sigma methodology had a significant financial impact on the profitability of the company. An approximate saving of US$70,000 per annum was reported, which is in addition to the customer-facing benefits of improved quality on returns and sales. The project also had the benefit of allowing the company to learn useful messages that will guide future Six Sigma activities