192 research outputs found

    The Adoption of B2B e-Commerce Initiatives by The Indonesian Grocery Industry

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    Electronic Commerce is concerned with conducting business transactions electronically using information and communication technologies. In this globalization era, many organisations in various countries have rapidly adopted e-Commerce to enable efficient trading with other organisations located in various parts of the world. However, e-Commerce adoption is still unilaterally concentrated in developed countries which are attributable to some issues related to the relevance of e-Commerce for organisations in developing countries. Currently, there are limited detailed studies into the adoption of e-Commerce technologies in developing countries. Therefore, in this study, we conducted a multiple case study over an extended period of time, exploring the adoption of e-Commerce technologies that support business-to-business interactions within the supply chain of the grocery industry in Indonesia, as an example of a developing country. Valuable insights have been obtained regarding the adoption of e-Commerce technologies by the participating organisations in Indonesia to better manage their supply chain. This study offers important implications to both academics and practitioners in the field of technology adoption

    The Impact of Multilevel Contextual Factors on IS Adoption at the Inter-organizational Level

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    Inter-organizational information systems (IOIS) offer many potential benefits to organizations, and IOIS adoption has increased in the last few decades. However, IOIS adoption varies significantly across different contexts, and little research has investigated how contextual factors affect IOIS-adoption variances at the inter-organizational (IO) level in depth—particularly from a multilevel perspective. This paper proposes a novel multilevel framework to analyze what combinations of contextual factors at the national, industry, inter-organizational, and organizational levels influence IOIS-adoption variances at the inter-organizational level. We present an in-depth, exploratory case study of the Indonesian grocery industry that identified three inter-organizational configurations between manufacturers, distributors, and retailers with IOIS-adoption variances. We found that the combinations of multilevel contextual factors varied for each configuration and, thus, explain the IOIS-adoption variances we observed at the IO level in a nuanced and holistic way. We argue that our multilevel framework may help scholars avoid contextual fallacy by encouraging them to examine the influence of higher-level factors on IOIS-adoption variances at the IO level and to avoid the atomistic fallacy that results when they make the wrong assumption that IOIS adoption at the organizational level implies adoption at a higher level

    The Investigation of E-Marketplace Adoption by Small Medium Enterprises Using Individual-Technology- Organization-Environment (ITOE) Framework: A Case Study in Yogyakarta Province Indonesia

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    Background: Small and medium enterprises (SMEs) in Indonesia have been encouraged by the Indonesian government to adopt e-marketplace platforms. However, the rate of e-marketplace adoption is shown to be low. In an effort to address the underlying issues this paper reports on the application of a modified form of the Technology-Environment-Organization framework that includes attributes of individual SME owner-managers. The application of the Individual- Technology-Organization-Environment (ITOE) framework is considered necessary given the overwhelming number of micro-SMEs that have one owner-manager and employ less than ten employees. The study takes a case study approach by studying e-marketplace adoption of SMEs in the province of Yogyakarta, a major city of Indonesia. Method: Using a survey instrument, data were collected using randomized sampling from SMEs in Yogyakarta and analyzed using the partial least squares method. Results: The results confirm the validity of the ITOE framework to this study context. The results also indicate that the Individual construct positively affects the organization construct in predicting e-marketplace adoption. The suitability of the ITOE framework for further application to other locations in Indonesia when investigating e-marketplace adoption by SMEs is validated. Conclusion: This study validates use of the ITOE framework in investigating e- marketplace adoption by SMEs in Indonesia. The ITOE framework can be operationalized for e-marketplace adoption, particularly when the research context has relevant factors to the individual context namely, where a predominance of micro-SMEs exists. Future research is to conduct a full-scale study of e- marketplace adoption in Indonesia

    Identifying Facilitators and Challenges for IT Adoption at a Local Malaysian Retail Company: The IT Management Perspective

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    Substantial research that examines the adoption of IT-enabled initiatives by organisations has been conducted in the context of western countries. Existing research shows that IT systems and their adoption are largely shaped by the characteristics of organisations, organisational culture, and business environment. To address the limited understanding of IT adoption practices in developing countries, this paper investigates facilitators and challenges related to technological, organisational and environmental contexts for IT adoption. For this purpose, a case study was conducted with a local Malaysian retail company which experiences enormous competitive pressure from influential international retail giants operating in Malaysia. The findings of the study offer important lessons for organisations operating in developing countries

    Supply Chain Management Issue : Development Science Techno Park (STP) Through Small, Medium Enterprises (SMEs), Case Study of Puspiptek Serpong Indonesia

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    In the era of globalization where all industries must transform and make changes in order to survive sustainably, scientific studies are conducted to test how much influence innovation, Research & Development (R&D) and E-Commerce have on the performance of Small and Medium Enterprises (SMEs) at Puspitek Serpong in the perspective of Supply Chain Management (SCM). Grand Theory used in writing this article is "Resource Base View" by Edith Penrose. These four variables examined using the quantitative method and creation of this article were tested using the Smart PLS program version 3.2.8. The results of the Smart PLS calculation showed that innovation and e-commerce variables significantly affected the SMEs business performance variable both directly and indirectly. For R&D variable, it does not significant direct effected the SMEs business performance variable, but will significantly affected by innovation variable

    A comprehensive review on e-commerce research

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    Based on the review on the available literature sources, this paper comprehensively discusses the identified studies which have been done in the context of e-commerce adoption. Seventy-three (73) papers have been extracted from Elsevier's Scopus database. Those papers were analyzed based on the distribution of publication, the scope demography, the research approach and research method and the adapted theory or conceptual framework. The result of the study found that publications in e-commerce research rose to peak year in 2015. Most of the e-commerce adoption studies were carried out in Southeast Asia (26%) and determining factors of e-commerce adoption was the most popular theme across region. Despite of its popularity, the findings were inconclusive in terms of specific determinants that significantly contributed towards e-commerce adoption. However, it is found that variables from the organizational context and external environment context significantly contributed towards e-commerce adoption. Most of the studies preferred quantitative approach (71.2%), especially in employing questionnaire methods. The result of the theory analysis reveals that the most frequently used conceptual framework was TOE framework, while many studies (24.7%) did not take into account of specific conceptual framework. Only a few researchers (11%) had used self-developed conceptual framework rather than existing framework. In term of scope, majority of the studies focused on the factors that encourage e-commerce adoption. Such limited scope of studies efforts could only provide a partial understanding of the diffusion process. Future research shall go further to investigate the post-adoption stages of e-commerce. The limitation of single database and keywords might fail to give more extensive retrieved number of articles in the study

    Characteristics and Challenge Faced By Socio-Technopreneur in Indonesia

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    Nowadays socio-technopreneurship as emerging trend among start-ups. The Covid-19 pandemic could be a factor in increasing the total number of socio-technopreneurs in Indonesia. The qualitative method was applied in this study. The descriptive analysis research method was used to collect data, conduct interviews with founder, CEO and business manager, and gather evidence. The study's objectives are to define the character of a socio-technopreneur and to analyze the obstacles and challenges that socio-technopreneurs face in Indonesia. The results show the character of a socio-technopreneur as (1) collaborative, (2) concerned with a social mission, (3) have creative and innovative ideas, (4) confident, (5) dare to take risks and challenges, (6) have a leadership spirit, (7) optimism, and (8) adopt with digital/technology. Some tenants, who are MSMEs or farmers, have difficulties or are unfamiliar with the system or procedure, even after it has been demonstrated to them. Second, the use of technology or digital marketing by socio-technopreneurs creates opportunities for a larger market. In the middle of today's challenges, there are several opportunities for people to improve their wealth by becoming entrepreneurs who shift into socio-technopreneurs. Socio-technopreneurship is a critical aspect in the growth of the Indonesian economy, particularly the local economy. The growth of socio-technopreneurship based on social mission and technology adoption can accelerate the development of technological entrepreneurship, reduce social issues, create new jobs, contribute to technology transfer and innovation, and strengthen national economic growth. Keywords: entrepreneurship, local economy, social, start-up, technolog

    Value co-creation through digital technology in developing economies : reflections from Indonesian agri-food E-commerce chain

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    PhD ThesisValue co-creation (VCC) has supported the expansion of research in marketing by embracing service innovation within the digital-driven era. However, a small number of studies provide a comprehensive examination of VCC through digital technology from the perspective of multiple local market actors at developing economies at the bottom of the pyramid (BOP) market. This research explores the role of digital commerce in VCC with the empirical focus on the Indonesian horticulture industry, moving towards e-commerce for marketing innovation. This research aims to: (1) explore VCC manifestation within the local BOP market, (2) discover the role of e-commerce in the exchange process of co-creation at the local BOP market, (3) explore the dimensions of VCC of engagement amongst the local e-commerce supply chain actors of BOP, and (4) investigate the causes and effects of customer engagement to VCC of using e-commerce in this marketplace. This research adopted a mixed-method approach of qualitative semi-structured interviews and a quantitative survey. VCC identified as occurring in a newly emerging e-commerce marketing channel via the interaction amongst channel members. Inclusive, collaborative, and empowerment ideology contribute to market scripting scenario by local entrepreneurs who identify as ‘socio-entrepreneurs’. This research argues that the exchange logic underpinning this new transformative business approach of digitally enabled VCC in local BOP markets is akin to a ‘social justice logic’. For consumers, digital technologies create online ‘consumption communities’ where information is exchanged concerning product provenance and food preparation opportunities supporting online purchases and innovation in value chain ‘pull’ strategies. The research indicates that customer VCC behaviour was influenced by the significant effects of customer-related VCC resources of social expertise and openness, customer motivation, and its effects on value-in-use, willingness-to-engage, positive emotions, and behavioural intentions. Finally, the results highlight the moderating role of customer age and the length of engagement in VCC processes on these relationships.Indonesia Endowment Fund for Education (LPDP

    Predicting intention to adopt B2B electronic commerce in Jordan: The moderating role of trust and dependency

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    Business to Business Electronic Commerce (B2B EC) has great potentials to extend firms’ competency and efficiency. As such, Jordan has an objective to increase the diffusion of this technology. Despite extensive government efforts, the adoption of B2B EC is still limited. Consequently, there have been extensive efforts to better understand the phenomena. Yet, documented findings regarding the determinants of the adoption are not altogether consistent. To provide more insight, this study developed a research model utilizing the Technological, Organizational, and Environmental (TOE) framework to identify the determinants of the firms’ propensity to adopt B2B EC. Since B2B EC is an inter-organizational phenomenon supporting transactions of partnerships, this study emphasizes the context of partnership characteristics. Grounded on inter-organizational theories, this study hypothesized that partnership characteristics, namely trust and dependency, moderate the role of TOE motivating factors. Moreover, given that B2B EC is used on both sides of the buyer/seller relationship, this study examined the differences and similarities in the perception of the marketing and purchasing departments regarding the determinants of the B2B EC adoption. A total of 798 questionnaires were self administrated to marketing and purchasing managers in 462 firms that have large registered capital in Jordan. In total, 114 marketing and 125 purchasing managers participated in this study. Marketing and purchasing responses were analyzed separately using the Partial Least Squares approach. The result revealed that the marketing and purchasing departments do have different views regarding the determinants of the adoption, specifically in terms of the role of Relative Advantage and Competition Pressure. Moreover, the results showed that the moderating role of trust was less pronounced. Meanwhile, the moderating role of dependency was partially supported particularly in the purchasing perspective. These findings have demonstrated how dependence asymmetries between trading partners may change the adoption motivations. They further explain the importance of considering the views of the business partner for the adoption to be done successfully
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