Fake Content Detection in the Information Exponential Spreading Era

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementRecent years brought an information access democratization, allowing people to access a huge amount of information and the ability to share it, in a way that it can easily reach millions of people in a very short time. This allows to have right and wrong uses of this capabilities, that in some cases can be used to spread malicious content to achieve some sort of goal. Several studies have been made regarding text mining and sentiment analysis, aiming to spot fake information and avoid misinformation spreading. The trustworthiness and veracity of the information that is accessible to people is getting increasingly important, and in some cases critical, and can be seen has a huge challenge for the current digital era. This problem might be addressed with the help of science and technology. One question that we can do to ourselves is: How do we guarantee that there is a correct use of information, and that people can trust in the veracity of it? Using mathematics and statistics, combined with machine learning classification and predictive algorithms, using the current computation power of information systems, can help minimize the problem, or at least spot the potential fake information. One suggests developing a research work that aims to reach a model for the prediction of a given text content is trustworthy. The results were promising reaching a predicting model with good performance

Technology in the 21st Century: New Challenges and Opportunities

Although big data, big data analytics (BDA) and business intelligence have attracted growing attention of both academics and practitioners, a lack of clarity persists about how BDA has been applied in business and management domains. In reflecting on Professor Ayre's contributions, we want to extend his ideas on technological change by incorporating the discourses around big data, BDA and business intelligence. With this in mind, we integrate the burgeoning but disjointed streams of research on big data, BDA and business intelligence to develop unified frameworks. Our review takes on both technical and managerial perspectives to explore the complex nature of big data, techniques in big data analytics and utilisation of big data in business and management community. The advanced analytics techniques appear pivotal in bridging big data and business intelligence. The study of advanced analytics techniques and their applications in big data analytics led to identification of promising avenues for future research

Sentiment analysis in MOOCs: a case study

Proceeding of: 2018 IEEE Global Engineering Education Conference (EDUCON2018), 17-20 April, 2018, Santa Cruz de Tenerife, Canary Islands, Spain.Forum messages in MOOCs (Massive Open Online Courses) are the most important source of information about the social interactions happening in these courses. Forum messages can be analyzed to detect patterns and learners' behaviors. Particularly, sentiment analysis (e.g., classification in positive and negative messages) can be used as a first step for identifying complex emotions, such as excitement, frustration or boredom. The aim of this work is to compare different machine learning algorithms for sentiment analysis, using a real case study to check how the results can provide information about learners' emotions or patterns in the MOOC. Both supervised and unsupervised (lexicon-based) algorithms were used for the sentiment analysis. The best approaches found were Random Forest and one lexicon based method, which used dictionaries of words. The analysis of the case study also showed an evolution of the positivity over time with the best moment at the beginning of the course and the worst near the deadlines of peer-review assessments.This work has been co-funded by the Madrid Regional Government, through the eMadrid Excellence Network (S2013/ICE-2715), by the European Commission through Erasmus+ projects MOOC-Maker (561533-EPP-1-2015-1-ESEPPKA2-CBHE-JP), SHEILA (562080-EPP-1-2015-1-BEEPPKA3-PI-FORWARD), and LALA (586120-EPP-1-2017-1-ES-EPPKA2-CBHE-JP), and by the Spanish Ministry of Economy and Competitiveness, projects SNOLA (TIN2015-71669-REDT), RESET (TIN2014-53199-C3-1-R) and Smartlet (TIN2017-85179-C3-1-R). The latter is financed by the State Research Agency in Spain (AEI) and the European Regional Development Fund (FEDER). It has also been supported by the Spanish Ministry of Education, Culture and Sport, under a FPU fellowship (FPU016/00526).Publicad

An Empirical Examination of Consumer Behavior for Search and Experience Goods in Sentiment Analysis

With the explosive increase of user-generated content such as product reviews and social media, sentiment analysis has emerged as an area of interest. Sentiment analysis is a useful method to analyze product reviews, and product feature extraction is an important task in sentiment analysis, during which one identifies features of products from reviews. Product features are categorized by product type, such as search goods or experience goods, and their characteristics are totally different. Thus, we examine whether the classification performance differs by product type. The findings show that the optimal threshold varies by product type, and simply decreasing the threshold to cover many features does not guarantee improvement of the classification performance

Cluster Analysis for SME Risk Analysis Documents Based on Pillar K-Means

In Small Medium Enterprise’s (SME) financing risk analysis, the implementation of qualitative model by giving opinion regarding business risk is to overcome the subjectivity in quantitative model. However, there is another problem that the decision makers have difficulity to quantify the risk’s weight that delivered through those opinions. Thus, we focused on three objectives to overcome the problems that oftenly occur in qualitative model implementation. First, we modelled risk clusters using K-Means clustering, optimized by Pillar Algorithm to get the optimum number of clusters. Secondly, we performed risk measurement by calculating term-importance scores using TF-IDF combined with term-sentiment scores based on SentiWordNet 3.0 for Bahasa Indonesia. Eventually, we summarized the result by correlating the featured terms in each cluster with the 5Cs Credit Criteria. The result shows that the model is effective to group and measure the level of the risk and can be used as a basis for the decision makers in approving the loan proposal.

Sentiment Analysis for e-Payment Service Providers Using Evolutionary eXtreme Gradient Boosting

Online services depend primarily on customer feedback and communications. When this kind of input is lacking, the overall approach of the service provider can shift in unintended ways. These services rely on feedback to maintain consumer satisfaction. Online social networks are a rich source of consumer data related to services and products. Well developed methods like sentiment analysis can offer insightful analyses and aid service providers in predicting outcomes based on their reviews—which, in turn, enables decision-makers to develop effective strategic plans. However, gathering this data is more challenging on Arabic online social networks, due to the complexity of the Arabic language and its dialects. In this study, we propose an approach to sentiment analysis that combines a neutrality detector model with eXtreme Gradient Boosting and a genetic algorithm to effectively predict and analyze customers’ opinions of an e-Payment service through an Arabic social network. The proposed approach yields excellent results compared to other approaches. Feature analysis is also conducted on consumer reviews to identify influencing keywords.Deanship of Scientific Research, The University of JordanMinisterio espanol de Economia y Competitividad TIN2017-85727-C4-2-

A survey of online data-driven proactive 5G network optimisation using machine learning

In the fifth-generation (5G) mobile networks, proactive network optimisation plays an important role in meeting the exponential traffic growth, more stringent service requirements, and to reduce capitaland operational expenditure. Proactive network optimisation is widely acknowledged as on e of the most promising ways to transform the 5G network based on big data analysis and cloud-fog-edge computing, but there are many challenges. Proactive algorithms will require accurate forecasting of highly contextualised traffic demand and quantifying the uncertainty to drive decision making with performance guarantees. Context in Cyber-Physical-Social Systems (CPSS) is often challenging to uncover, unfolds over time, and even more difficult to quantify and integrate into decision making. The first part of the review focuses on mining and inferring CPSS context from heterogeneous data sources, such as online user-generated-content. It will examine the state-of-the-art methods currently employed to infer location, social behaviour, and traffic demand through a cloud-edge computing framework; combining them to form the input to proactive algorithms. The second part of the review focuses on exploiting and integrating the demand knowledge for a range of proactive optimisation techniques, including the key aspects of load balancing, mobile edge caching, and interference management. In both parts, appropriate state-of-the-art machine learning techniques (including probabilistic uncertainty cascades in proactive optimisation), complexity-performance trade-offs, and demonstrative examples are presented to inspire readers. This survey couples the potential of online big data analytics, cloud-edge computing, statistical machine learning, and proactive network optimisation in a common cross-layer wireless framework. The wider impact of this survey includes better cross-fertilising the academic fields of data analytics, mobile edge computing, AI, CPSS, and wireless communications, as well as informing the industry of the promising potentials in this area

A Review of the Analytics Techniques for an Efficient Management of Online Forums: An Architecture Proposal

E-learning is a response to the new educational needs of society and an important development in information and communication technologies because it represents the future of the teaching and learning processes. However, this trend presents many challenges, such as the processing of online forums which generate a huge number of messages with an unordered structure and a great variety of topics. These forums provide an excellent platform for learning and connecting students of a subject but the difficulty of following and searching the vast volume of information that they generate may be counterproductive. The main goal of this paper is to review the approaches and techniques related to online courses in order to present a set of learning analytics techniques and a general architecture that solve the main challenges found in the state of the art by managing them in a more efficient way: 1) efficient tracking and monitoring of forums generated; 2) design of effective search mechanisms for questions and answers in the forums; and 3) extraction of relevant key performance indicators with the objective of carrying out an efficient management of online forums. In our proposal, natural language processing, clustering, information retrieval, question answering, and data mining techniques will be used.This work was supported in part by the Spanish Ministry of Economy and Competitiveness through the Project SEQUOIA-UA under Grant TIN2015-63502-C3-3-R, the Project RESCATA under Grant TIN2015-65100-R, and the Project PROMETEO/2018/089, and in part by the Spanish Research Agency (AEI) and the European Regional Development Fund (FEDER) through the Project CloudDriver4Industry under Grant TIN2017-89266-R

A Computational Linguistic Approach towards Understanding Wikipedia\u27s Article for Deletion (AfD) Discussions

With the thriving of online deliberation, Wikipedia\u27s Article for Deletion (AfD) discussion has drawn a number of researchers\u27 attention in the past decade. In this thesis we aim to solve two main problems: 1) how to help new users effectively participate in the discussion; and 2) how to make it efficient for administrators to make decision based on the discussion. To solve the first problem, we obtain a knowledge repository for new users by recognizing imperatives. We propose a method to detect imperatives based on syntactic analysis of the texts. And the result shows a good precision and reasonable recall. To solve the second problem, we propose a decision making support system that provides administrators with an reorganized overview of a discussion. We first divide the arguments in the discussion into several groups based on similarity; then further divide each group into subgroups based on sentiment (positive, neutral and negative). In order to classify sentiment polarity, we propose a recursive algorithm based on the dependency structure of the text. Comparing with the state of the art sentiment analysis tool by Stanford, our algorithm shows a promising result of 3-categories classification without requiring a large training dataset