14,357 research outputs found
TEXT MINING MENTAL HEALTH FORUMS – LEARNING FROM USER EXPERIENCES
Mental healthcare today represents a serious global challenge with not enough resources to allow for adequate patient support. As a result, many turn to the Internet for help, where mental health forums have become a rich resource of experiences shared by millions of users. This study applies aspect-based sentiment analysis on mental health forum posts in order to examine user sentiment regarding different mental health treatments. We shed light into the practices used by affected individuals to cope with mental issues and generate possible treatment recommendations
Triaging Content Severity in Online Mental Health Forums
Mental health forums are online communities where people express their issues
and seek help from moderators and other users. In such forums, there are often
posts with severe content indicating that the user is in acute distress and
there is a risk of attempted self-harm. Moderators need to respond to these
severe posts in a timely manner to prevent potential self-harm. However, the
large volume of daily posted content makes it difficult for the moderators to
locate and respond to these critical posts. We present a framework for triaging
user content into four severity categories which are defined based on
indications of self-harm ideation. Our models are based on a feature-rich
classification framework which includes lexical, psycholinguistic, contextual
and topic modeling features. Our approaches improve the state of the art in
triaging the content severity in mental health forums by large margins (up to
17% improvement over the F-1 scores). Using the proposed model, we analyze the
mental state of users and we show that overall, long-term users of the forum
demonstrate a decreased severity of risk over time. Our analysis on the
interaction of the moderators with the users further indicates that without an
automatic way to identify critical content, it is indeed challenging for the
moderators to provide timely response to the users in need.Comment: Accepted for publication in Journal of the Association for
Information Science and Technology (2017
User Dynamics in Mental Health Forums – A Sentiment Analysis Perspective
Individuals around the world in need of mental healthcare do not find adequate treatment because of lacking resources. Since the necessary support can often not be provided directly, many turn to the Internet for assistance, whereby mental health forums have evolved into an important medium for millions of users to share experiences. Information Systems research lacks empirical evidence to analyze how health forums influence users’ moods. This paper addresses the research gap by conducting sentiment analysis on a large dataset of user posts from three leading English-language forums. The goal of this study is to shed light on the mood effects of mental health forum participation, as well as to better understand user roles. The results of our exploratory study show that sentiment scores develop either positively or negatively depending on the condition. We additionally investigate and report on user forum roles
Reconsidering online reputation systems
Social and socioeconomic interactions and transactions often require trust. In digital spaces, the main approach to facilitating trust has effectively been to try to reduce or even remove the need for it through the implementation of reputation systems. These generate metrics based on digital data such as ratings and reviews submitted by users, interaction histories, and so on, that are intended to label individuals as more or less reliable or trustworthy in a particular interaction context. We suggest that conventional approaches to the design of such systems are rooted in a capitalist, competitive paradigm, relying on methodological individualism, and that the reputation technologies themselves thus embody and enact this paradigm in whatever space they operate in. We question whether the politics, ethics and philosophy that contribute to this paradigm align with those of some of the contexts in which reputation systems are now being used, and suggest that alternative approaches to the establishment of trust and reputation in digital spaces need to be considered for alternative contexts
Toward an Ethical Framework for the Text Mining of Social Media for Health Research: A Systematic Review
Background: Text-mining techniques are advancing all the time and vast corpora of social media text can be analyzed for users' views and experiences related to their health. There is great promise for new insights into health issues such as drug side effects and spread of disease, as well as patient experiences of health conditions and health care. However, this emerging field lacks ethical consensus and guidance. We aimed to bring together a comprehensive body of opinion, views, and recommendations in this area so that academic researchers new to the field can understand relevant ethical issues.Methods: After registration of a protocol in PROSPERO, three parallel systematic searches were conducted, to identify academic articles comprising commentaries, opinion, and recommendations on ethical practice in social media text mining for health research and gray literature guidelines and recommendations. These were integrated with social media users' views from qualitative studies. Papers and reports that met the inclusion criteria were analyzed thematically to identify key themes, and an overarching set of themes was deduced.Results: A total of 47 reports and articles were reviewed, and eight themes were identified. Commentators suggested that publicly posted social media data could be used without consent and formal research ethics approval, provided that the anonymity of users is ensured, although we note that privacy settings are difficult for users to navigate on some sites. Even without the need for formal approvals, we note ethical issues: to actively identify and minimize possible harms, to conduct research for public benefit rather than private gain, to ensure transparency and quality of data access and analysis methods, and to abide by the law and terms and conditions of social media sites.Conclusion: Although social media text mining can often legally and reasonably proceed without formal ethics approvals, we recommend improving ethical standards in health-related research by increasing transparency of the purpose of research, data access, and analysis methods; consultation with social media users and target groups to identify and mitigate against potential harms that could arise; and ensuring the anonymity of social media users
Mining social media data for biomedical signals and health-related behavior
Social media data has been increasingly used to study biomedical and
health-related phenomena. From cohort level discussions of a condition to
planetary level analyses of sentiment, social media has provided scientists
with unprecedented amounts of data to study human behavior and response
associated with a variety of health conditions and medical treatments. Here we
review recent work in mining social media for biomedical, epidemiological, and
social phenomena information relevant to the multilevel complexity of human
health. We pay particular attention to topics where social media data analysis
has shown the most progress, including pharmacovigilance, sentiment analysis
especially for mental health, and other areas. We also discuss a variety of
innovative uses of social media data for health-related applications and
important limitations in social media data access and use.Comment: To appear in the Annual Review of Biomedical Data Scienc
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