Empirical Evidence of RFID Impacts on Supply Chain Performance

Purpose - The purpose of this paper is to investigate the actual benefits of radio frequency identification (RFID) on supply chain performance through the empirical evidence. Design/methodology/approach - The research reviews and classifies the existing quantitative empirical evidence of RFID on supply chain performance. The evidence is classified by process (operational or managerial) and for each process by effect (automational, informational, and transformational). Findings - The empirical evidence shows that the major effects from the implementation of RFID are automational effects on operational processes followed by informational effects on managerial processes. The RFID implementation has not reached transformational level on either operational or managerial processes. RFID has an automational effect on operational processes through inventory control and efficiency improvements. An informational effect for managerial processes is observed for improved decision quality, production control and the effectiveness of retail sales and promotions coordination. In addition, a three-stage model is proposed to explain the effects of RFID on the supply chain. Research limitations/implications - Limitations of this research include the use of secondary sources and the lack of consistency in performance measure definitions. Future research could focus on detailed case studies that investigate cross-functional applications across the organization and the supply chain. Practical implications - For managers, the empirical evidence presented can help them identify implementation areas where RFID can have the greatest impact. The data can be used to build the business case for RFID and therefore better estimate ROI and the payback period. Originality/value - This research fills a void in the literature by providing practitioners and researchers with a better understanding of the quantitative benefits of RFID in the supply chain

Fashion Industry

Fashion is a lot more than providing an answer to primary needs. It is a way of communication, of distinction, of proclaiming a unique taste and expressing the belonging to a group. Sometimes to an exclusive group. Currently, the fashion industry is moving towards hyperspace, to a multidimensional world that is springing from the integration of smart textiles and wearable technologies. It is far beyond aesthetics. New properties of smart textiles let designers experiment with astonishing forms and expressions. There are also surprising contrasts and challenges: a new life for natural fibers, sustainable fabrics and dyeing techniques, rediscovered by eco-fashion, and "artificial apparel," made of wearable electronic components. How is this revolution affecting the strategies of the fashion industry

Improving the retailer industry performance through RFID technology: a case study of Wal-Mart and Metro Group

The purpose of this research study is to examine the improvement of supply chain performance through Radio Frequency Identification Technology (RFID). This research study focuses on RFID and its implementation at two retail chains Wel-Mart in United State (U.S.) and Metro Group in Europe who has successfully implemented this technology and identifies the impact of RFID on improving supply chain performance in the retail industry. The research study has examined a wide range of research literature and grey data. The researcher has concentrated on both explorative and indicative studies in an effort to understand the impact that the adoption of RFID technology will have on improving the performance of the supply chain by comparing two different case studies. This research study has found that coordination and integration operations are important for inventory management and related operations and they are also important factors which contribute to performance improvement in both case studies. In addition, this research study has found that RFID’s information-sharing support for buyers in the supply chain has promoted the accuracy of purchasing forecasts. Finally, it is found that RFID has provided increased flexibility of operations, using smart shelves and reducing the cost of inventory management

Supply chain visibility for improving inbound logistics: a design science approach

Supply chain visibility (SCV) has been gaining recognition in recent years as a key factor for achieving analytical capabilities and improving supply chain performance. However, levels of SCV implementation lag behind current technological advances. This research was motivated by the lack of visibility in inbound logistics, which limits the possibility of managing deviation, in particular concerning changes in arrival time of incoming goods, in large industrial firms. We addressed this problem by adopting a design science approach. In particular, we followed context–intervention–mechanism–outcome (CIMO) logic to map and analyse material and information flows. The problems areas were successively translated via business and functional requirements into technological solutions. We evaluated alternative technologies using controlled experiments that mimicked real-life situations. This study provides guidance for manufacturing companies aiming to enhance deviation management and predictive capabilities by improving visibility in their inbound logistics and potentially extending visibility to other areas, such as internal and outbound fl

AN INTERNET OF THINGS–BASED APPROACH TO INNOVATE CANTEEN STORES DEPARTMENT’S RETAIL OPERATIONS

In a competitive business environment, retail organizations in the Western world are capitalizing on technological tools and solutions to enhance customer experience and boost sales. Specifically, retailers that adopt Internet of Things (IoT) technologies improve customer experience and achieve cost savings. Yet such innovation is rare outside the Western world. Hence, early adopters of IoT technologies in retail operations in Pakistan could gain a competitive advantage. This study aims to create a deeper understanding of how Pakistan-based Canteen Stores Department (CSD), a retail chain mainly serving service members and their families, can use IoT technologies to significantly modernize and improve its operations and distinguish itself from competitors. To do so, this study conducts a qualitative analysis of scholarly articles on the relevant technologies and on IoT-based products offered by commercial companies. The authors also include findings from discussions with CSD customers and management. The results of the study indicate CSD can use IoT technologies to optimize store layout, offer interactive in-store mapping, automate checkout systems, implement smart shelving and digital price tagging, improve in-store promotions, enhance customer relationship management, and modernize distribution, transportation, and warehousing. The study also offers CSD management guidance on how to implement IoT technologies into retail operations at one location as a pilot.Outstanding ThesisLieutenant Commander, Pakistan NavyWing Commander, Pakistan Air ForceLieutenant Colonel, Pakistan ArmyApproved for public release. Distribution is unlimited

Hybrid Model for It Investment Analysis: Application to Rfid Adoption in the Retail Sector

One of the major obstacles in Information Technology (IT) adoption is its return on investment analysis. IT benefits in organizations are hard to measure and are usually realized over time. System dynamics approach has been used in IT literature to identify the impact of IT on business processes. Given benefits of any IT system in organizations, however, there is a high degree of uncertainty in achieving such benefits. Managerial flexibility in decision making process of implementing a new IT helps managers to overcome this uncertainty over time. Traditional cost benefit analysis such as NPV that is typically used to value any technology is unable to value managerial flexibilities while real options theory offers a model that can value a new investment as uncertainties about the system decreases over time. In this dissertation, we are proposing a new hybrid model for IT return on investment (ROI) that combines system dynamics and real options as two major techniques in economics of IT. This robust hybrid model takes advantages of both techniques while overcoming their weaknesses. We propose a systems dynamic solution to simulate the way an IT influences and improves an organization to be able to estimate the parameters used in the real options model. The hybrid model is used to find the best time for investing in item-level RFID in the retail sector.The results of return on investment analysis on item-level investment show that the variable cost of investment that is the tag prices dominates the return on investment. Other factors such as product unit price and consequently type of retail stores are important as well. The system dynamics simulation provided some major parameters of the real options model such as the expected payoffs and volatility of the expected payoffs that were hard to find in the literature.Business Administration (MBA

Transparency and traceability in the textile value chain

A textile and apparel value chain is one of the most important customer commodity industries with long linear supply chains. They are considered to be among the most polluting industries globally (Niinimäki et al., 2020; Virta and Räisänen, 2021). The textiles sector contributes to 8–10% of global climate change (Quantis, 2018; UNFCCC, 2018). For example, garment manufacturing requires large amounts of water and energy in fibres and textile production. Pollution and vast land use are additional problems. Without proper treatment before discharge, wet processing wastewater contains harmful chemicals that can contaminate exhaust air, wastewater, and the fabric itself, causing severe ecological damage. Moreover, the overproduction and overconsumption of apparel products haveled to a massive load on landfills. All these reasons and more make it critical to understand,evaluate, and reform the functioning of this value chain with the help of new technologies and digitalisation

Research in multi-cultural relationship building

This study aims to explore the ‘missing gap' between the values of an Accounting firm and the preference shown by Maaori on how they would like to be approached when wanting to build a trusted relationship within a business sense. This study makes use of qualitative approaches in which data is collected primarily through interviews and analysed to produce results and recommendations. The study found that Maaori would like to be approached in a way that makes sense to them and also identifies with their cultural proceedings. It also provides insight into how important trust is when establishing a relationship with Maaori. The study recommends that further studies conducted should interview a wider variety of focus groups to add different elements to this research and that FIRM A's small business department's offerings do not align with what Maaori want so need to be rethought to adapt to Maaor expectations

Expanding the education role to narrow the audit expectation gap: exploring the expectation gap’s existence among accounting students

Society perceives and expects more from auditor’s than what auditors can actually achieve. Society has been found to misperceive the role of an auditor, in particular, in regards to fraud, internal controls and going concern issues. Society’s differing perceptions and expectations of the auditing profession is known as the audit expectation gap. This study aims to explore the audit expectation gap’s existence among Wintec accounting students and the effect that education has on the audit expectation gap. This research intends to answer two research questions. First, does an audit expectation gap exist among Wintec accounting students? Second, what is the effect of education on the audit expectation gap? To answer these research questions, 20 Wintec accounting students have been interviewed. Ten students who have received an audit education, and ten students who have not received audit education. Qualitative data was collected from these interviews and analysed using a mixed methods approach. This study found that an audit education exists among Wintec accounting students. This study also found that education reduced the audit expectation gap, in particular, the deficient performance gap and the communication gap. However, while education did reduce the audit expectations gap, it was not eliminated. This study recommends that Wintec provides a more basic auditing education during introductory accounting papers, educating students on the role of an auditor. This study also recommends that education focuses on the practical use of an audit report, to increase student’s understandings of the information in the audit report, and how this information is communicated. Thus, the researcher believes that these recommendations will help to further reduce the audit expectation