Turning Unstructured and Incoherent Group Discussion into DATree: A TBL Coherence Analysis Approach

Despite the rapid growth of user-generated unstructured text from online group discussions, business decision-makers are facing the challenge of understanding its highly incoherent content. Coherence analysis attempts to reconstruct the order of discussion messages. However, existing methods only focus on system and cohesion features. While they work with asynchronous discussions, they fail with synchronous discussions because these features rarely appear. We believe that discussion logic features play an important role in coherence analysis. Therefore, we propose a TCA method for coherence analysis, which is composed of a novel message similarity measure algorithm, a subtopic segmentation algorithm and a TBL-based classification algorithm. System, cohesion and discussion logic features are all incorporated into our TCA method. Results from experiments showed that the TCA method achieved significantly better performance than existing methods. Furthermore, we illustrate that the DATree generated by the TCA method can enhance decision-makers’ content analysis capability

Detecting Summarization Hot Spots in Meetings Using Group Level Involvement and Turn-Taking Features

In this paper we investigate how participant involvement and turn-taking features relate to extractive summarization of meeting dialogues. In particular, we examine whether automatically derived measures of group level involvement, like participation equality and turn-taking freedom, can help detect where summarization relevant meeting segments will be. Results show that classification using turn-taking features performed better than the majority class baseline for data from both AMI and ICSI meeting corpora in identifying whether meeting segments contain extractive summary dialogue acts. The feature based approach also provided better recall than using manual ICSI involvement hot spot annotations. Turn-taking features were additionally found to be predictive of the amount of extractive summary content in a segment. In general, we find that summary content decreases with higher participation equality and overlap, while it increases with the number of very short utterances. Differences in results between the AMI and ICSI data sets suggest how group participatory structure can be used to understand what makes meetings easy or difficult to summarize. Index Terms: Turn-taking, involvement, hot spots, summarization, meetings, dialogu

Content-based access to spoken audio

The amount of archived audio material in digital form is increasing rapidly, as advantage is taken of the growth in available storage and processing power. Computational resources are becoming less of a bottleneck to digitally record and archive vast amounts of spoken material, both television and radio broadcasts and individual conversations. However, listening to this ever-growing amount of spoken audio sequentially is too slow, and the bottleneck will become the development of effective ways to access content in these voluminous archives. The provision of accurate and efficient computer-mediated content access is a challenging task, because spoken audio combines information from multiple levels (phonetic, acoustic, syntactic, semantic and discourse). Most systems that assist humans in accessing spoken audio content have approached the problem by performing automatic speech recognition, followed by text-based information access. These systems have addressed diverse tasks including indexing and retrieving voicemail messages, searching for broadcast news, and extracting information from recordings of meetings and lectures. Spoken audio content is far richer than what a simple textual transcription can capture as it has additional cues that disclose the intended meaning and speaker’s emotional state. However, the text transcription alone still provides a great deal of useful information in applications. This article describes approaches to content-based access to spoken audio with a qualitative and tutorial emphasis. We describe how the analysis, retrieval and delivery phases contribute making spoken audio content more accessible, and we outline a number of outstanding research issues. We also discuss the main application domains and try to identify important issues for future developments. The structure of the article is based on general system architecture for content-based access which is depicted in Figure 1. Although the tasks within each processing stage may appear unconnected, the interdependencies and the sequence with which they take place vary

Incorporating Speaker and Discourse Features into Speech Summarization

We have explored the usefulness of incorporating speech and discourse features in an automatic speech summarization system applied to meeting recordings from the ICSI Meetings corpus. By analyzing speaker activity, turn-taking and discourse cues, we hypothesize that such a system can outperform solely text-based methods inherited from the field of text summarization. The summarization methods are described, two evaluation methods are applied and compared, and the results clearly show that utilizing such features is advantageous and efficient. Even simple methods relying on discourse cues and speaker activity can outperform text summarization approaches. 1

Extrinsic Summarization Evaluation: A Decision Audit Task

Abstract. In this work we describe a large-scale extrinsic evaluation of automatic speech summarization technologies for meeting speech. The particular task is a decision audit, wherein a user must satisfy a complex information need, navigating several meetings in order to gain an understanding of how and why a given decision was made. We compare the usefulness of extractive and abstractive technologies in satisfying this information need, and assess the impact of automatic speech recognition (ASR) errors on user performance. We employ several evaluation methods for participant performance, including post-questionnaire data, human subjective and objective judgments, and an analysis of participant browsing behaviour.