Process Framework for Subscriber Management and Retention in Nigerian Telecommunication Industry

in the global telecommunication industry. Hence, a dominant approach for subscriber management and retention is churn control, since it is cheaper to retain an existing subscriber than acquiring a new one. Predictive modeling employs the use of data mining techniques to identify patterns and provide a result that a group of subscribers are likely to churn in the near future. However, the effectiveness of subscriber retention strategy in an organization can be further boosted if the reason for churn and the timing of churn can also be predicted. In this paper, we propose a data mining process framework that can be used to predict churn, determine when a subscriber is likely to churn, provides the reason why a subscriber may churn, and recommend appropriate intervention strategy for customer retention using a combination of statistical and machine learning techniques. This experiment is carried out using data from a major telecom operator in Nigeria

Infrastructural Drivers of Online Shopping: An International Perspective

While online shopping expenditures have been increasing in both developed and developing economies, they still account for a small share of total retail sales. Significant differences also exist across countries in the amount of money consumers spend on a per capita basis on online purchases. The authors utilize the conceptual foundations of infrastructural framework to examine the effects of infrastructural drivers on online shopping expenditures in 43 countries. Findings show that per capita telecommunications investments and per capita gross national income are significantly associated with per capita online shopping expenditures. Privacy protection, Internet penetration, and credit card penetration were not significant

Future broadband access network challenges

Copyright @ 2010 IEEEThe optical and wireless communication systems convergence will activate the potential capacity of photonic technology for providing the expected growth in interactive video, voice communication and data traffic services that are cost effective and a green communication service. The last decade growth of the broadband internet projects the number of active users will grow to over 2 billion globally by the end of 2014. Enabling the abandoned capacity of photonic signal processing is the promising solution for seamless transportation of the future consumer traffic demand. In this paper, the future traffic growth of the internet, wireless worldwide subscribers, and the end-users during the last and next decades is investigated. The challenges of the traditional access networks and Radio over Fiber solution are presented

Concentrated Ground Plane Booster Antenna Technology for Multiband Operation in Handset Devices

The current demand in the handset antenna field requires multiband antennas due to the existence of multiple communication standards and the emergence of new ones. At the same time, antennas with reduced dimensions are strongly required in order to be easily integrated. In this sense, the paper proposes a compact radiating system that uses two non-resonant elements to properly excite the ground plane to solve the abovementioned shortcomings by minimizing the required Printed Circuit Board (PCB) area while ensuring a multiband performance. These non-resonant elements are called here ground plane boosters since they excite an efficient mode of the ground plane. The proposed radiating system comprises two ground plane boosters of small dimensions of 5 mm x 5 mm x 5 mm. One is in charge of the low frequency region (0.824-0.960 GHz) and the other is in charge of the high frequency region (1.710-2.170 GHz). With the aim of achieving a compact configuration, the two boosters are placed close to each other in a corner of the ground plane of a handset device (concentrated architecture). Several experiments related to the coupling between boosters have been carried out in two different platforms (barphone and smartphone), and the best position and the required matching network are presented. The novel proposal achieves multiband performance at GSM850/900/1800/1900 and UMTS

NOMA based resource allocation and mobility enhancement framework for IoT in next generation cellular networks

With the unprecedented technological advances witnessed in the last two decades, more devices are connected to the internet, forming what is called internet of things (IoT). IoT devices with heterogeneous characteristics and quality of experience (QoE) requirements may engage in dynamic spectrum market due to scarcity of radio resources. We propose a framework to efficiently quantify and supply radio resources to the IoT devices by developing intelligent systems. The primary goal of the paper is to study the characteristics of the next generation of cellular networks with non-orthogonal multiple access (NOMA) to enable connectivity to clustered IoT devices. First, we demonstrate how the distribution and QoE requirements of IoT devices impact the required number of radio resources in real time. Second, we prove that using an extended auction algorithm by implementing a series of complementary functions, enhance the radio resource utilization efficiency. The results show substantial reduction in the number of sub-carriers required when compared to conventional orthogonal multiple access (OMA) and the intelligent clustering is scalable and adaptable to the cellular environment. Ability to move spectrum usages from one cluster to other clusters after borrowing when a cluster has less user or move out of the boundary is another soft feature that contributes to the reported radio resource utilization efficiency. Moreover, the proposed framework provides IoT service providers cost estimation to control their spectrum acquisition to achieve required quality of service (QoS) with guaranteed bit rate (GBR) and non-guaranteed bit rate (Non-GBR)