1,852 research outputs found

    "Mothers as Candy Wrappers": Critical Infrastructure Supporting the Transition into Motherhood

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    Copyright © ACM. The transition into motherhood is a complicated and often unsupported major life disruption. To alleviate mental health issues and to support identity re-negotiation, mothers are increasingly turning to online mothers\u27 groups, particularly private and secret Facebook groups; these can provide a complex system of social, emotional, and practical support for new mothers. In this paper we present findings from an exploratory interview study of how new mothers create, find, use, and participate in ICTs, specifically online mothers\u27 groups, to combat the lack of formal support systems by developing substitute networks. Utilizing a framework of critical infrastructures, we found that these online substitute networks were created by women, for women, in an effort to fill much needed social, political, and medical gaps that fail to see \u27woman and mother\u27 as a whole being, rather than simply as a \u27discarded candy wrapper\u27. Our study contributes to the growing literature on ICT use by mothers for supporting and negotiating new identities, by illustrating how these infrastructures can be re-designed and appropriated in use, for critical utilization

    Creating Friction: Infrastructuring Civic Engagement in Everyday Life

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    This paper introduces the theoretical lens of the everyday to intersect and extend the emerging bodies of research on contestational design and infrastructures of civic engagement. Our analysis of social theories of everyday life suggests a design space that distinguishes ‘privileged moments’ of civic engagement from a more holistic understanding of the everyday as ‘product-residue.’ We analyze various efforts that researchers have undertaken to design infrastructures of civic engagement along two axes: the everyday-ness of the engagement fostered (from ‘privileged moments’ to ‘product-residue’) and the underlying paradigm of political participation (from consensus to contestation). Our analysis reveals the dearth and promise of infrastructures that create friction— provoking contestation through use that is embedded in the everyday life of citizens. Ultimately, this paper is a call to action for designers to create friction.

    RECONCILING THE COMPETING PROCESSES IN A DIGITAL TRANSFORMATION TOWARDS SUSTAINABILITY

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    Enablers in Crisis Information Management: A Literature Review

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    Social media often plays a central role in crisis informatics as it is an important source for assessing, understanding, and locating crises quickly and accurately. In addition, social media enables actors to react more effectively and efficiently when managing crises. However, enablers of crisis information management have not been carved out explicitly in a systematic view. Therefore, we perform a literature review to synthesize the existing literature on crisis information management with a focus on technical enablers and their classification into the crisis-management phases. As our results show, searching for crisis informatics mostly results in social media-related publications. We found that Twitter is one of the most important technical enablers but that research on other social media platforms is underrepresented. Also, most publications center on the post-crisis phases of crisis management, leaving out the pre-crisis phases

    Ordering Networks: Motorways and the Work of Managing Disruption

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    This thesis contributes to a new understanding of the motorway network and its traffic movements as a problem of practical accomplishment. It is based on a detailed ethnomethodological study of incident management in the Highways Agency’s motorway control room, which observes the methods operators use to detect, diagnose and clear incidents to accomplish safe and reliable traffic. Its main concern is how millions of vehicles can depend on the motorway network to fulfil obligations for travel when it is constantly compromised by disruption from congestion, road accidents and vehicle breakdowns. It argues that transport geography and new mobilities research have overlooked questions of practical accomplishment; they tend to treat movement as an inevitable demand, producing fixed technical solutions to optimise it, or a self-evident phenomenon, made meaningful only through the intensely human experience of mobility. In response, the frame of practical accomplishment is developed to analyse the ways in which traffic is ongoingly organised through the situated and contingent practices that take place in the control room. The point is that traffic does not move by magic; it has to be planned for, produced and persistently worked at. This is coupled with an understanding of network topology that reconsiders the motorway network as always in process by virtue of the materially heterogeneous relations it keeps, drawing attention to the intensely collaborative nature of work between operators and technology that permits the management of disruption at-a-distance and in real time. This work is by no means straightforward – the actions of monitoring, detecting, diagnosing and classifying incidents and managing traffic are revealed to be complexly situated and prone to uncertainty, requiring constant ordering work to accomplish them. In conclusion, this thesis argues for the frame of practical accomplishment to be taken seriously, rendering the work of transport networks available for sustained analysis

    From tech to tact: emotion dysregulation in online communication during the COVID-19 pandemic

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    Recent theorizing argues that online communication technologies provide powerful, although precarious, means of emotional regulation. We develop this understanding further. Drawing on subjective reports collected during periods of imposed social restrictions under COVID-19, we focus on how this precarity is a source of emo-tional dysregulation. We make our case by organizing responses into five distinct but intersecting dimensions wherein the precarity of this regulation is most relevant: infrastructure, functional use, mindful design (individual and social), and digital tact. Analyzing these reports, along with examples of mediating technologies (i.e., self-view) and common interactive dynamics (e.g., gaze coordination), we tease out how breakdowns along these dimensions are sources of affective dysregulation. We argue that the adequacy of available technological resources and competencies of various kinds matter greatly to the types of emotional experiences one is likely to have online. Further research into online communication technologies as modula-tors of both our individual and collective well-being is urgently needed, especially as the echoes of the digital push that COVID-19 initiated are set to continue rever-berating into the future

    Methodological considerations of the project management of a hospital project within a practice order network

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    Practice theory offers numerous theoretical affordances, especially to practitioners and researchers of project management who seek alternatives to the problematic assumed universality of 'traditional' theoretical perspectives. However there is several disagreements left unresolved in practice theory methodology that risk compromising its full potential. Illustrated by an on going, praxiographic study of the practice of project management of a major UK National Health Service (NHS) hospital project, Schatzki's notion of site ontology is drawn upon to implement a research strategy that contributes to resolving such disagreements. It is argued that whilst practice theory methodology ought to be ontologically coherent and contextually driven and, therefore, shaped by the research questions and aims, it is also important to constantly reflect dialogically on the relationship between the particular practice theory used and the phenomena being observed. In addition to adding to the extant literature on the conceptualisation of project management as a practice the study's primary contribution is to identify and examine some of the methodological implications to those who want to use a practice theory approach in consideration of the resolution of its contested methodology
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