Innovation in the Public Sector

Innovation is something that is new, capable of being implemented, and has a beneficial impact. It is not an event or activity; it is a concept, process, practice, and capability that defines successful organizations. Innovation in the public sector can help create value for society

The sharing and transfer of context specific knowledge in a product support environment

peer-reviewedResearch on knowledge intensive services argues that service firms possess deeper expert knowledge which they co-produce and share with clients and which tends to result in context specific knowledge (Nordin et al., 2011; Edvardsson et al., 2005; Freel, 2006; Wong and He, 2005). A key knowledge development capability is codifying this knowledge to enable its efficient transfer without losing the specialisation and context specific nature from which its value derives. A case study is presented of a knowledge intensive service company providing product support for business clients' technical hardware and software problems through codification of solution procedures within their applicable contexts. This paper examines the effects of codification on how service work is performed and how the client relationship is structured. It finds that increased codification resulted in workers engaging in a number of informal work practices that improved the re-use of codified service procedures, increased their problem-solving capabilities and made the service provision function more efficient for the firm.ACCEPTEDpeer-reviewe

Embodied Knowledge Transfer Comparing inter-firm labor mobility in the music industry and manufacturing industries

This paper adds new knowledge to the phenomenon of transferring embodied knowledge through labor mobility by means of a comparative study of the entertainment and manufacturing industries. Explorative in nature, the paper takes advantage of unique data on the Danish labor market (i.e. IDA) to investigate labor mobility patterns for the two selected industries and to detect internal differences within industry segments and regarding creative intensive and invention activities in particular. We use the music industry as a proxy for the entertainment industries.Embodied knowledge transfers, labor market dynamics, inter-firm mobility, creative intensive and invention activities, entertainment industries, manufacturing industries

Work Organisation and Innovation in Ireland

[Excerpt] Innovations in work organisation have the potential to optimise production processes in companies and improve employees’ overall experience of work. This report explores the links between innovations in work organisation – under the broader label of high performance work practices (HPWPs) – and the potential benefits for both employees and organisations. It draws on empirical evidence from three case studies carried out in the Republic of Ireland, where workplace innovations have resulted in positive outcomes and where social partners played a significant role in their design and development

Knowledge Solutions: Tools, Methods, and Approaches to Drive Development Forward and Enhance Its Effects

[Excerpt] Today, sustainable competitive advantage derives from strenuous efforts to identify, cultivate, and exploit an organization’s core competencies. This calls for relentless design of strategic architecture, deployment of competence carriers, and commitment to collaborate across silos. Put simply, core competencies are the product of collective learning: their tangible fruits are composite packages of products and services that anticipate and meet demand. Knowledge is what you learn from experience before, during, and after the event. Since it is both a thing and a flow, the best way to manage knowledge is to cater at all times to the environment in which it can be identified, created, stored, shared, and used. Tools, methods, and approaches are needed to enable that. And so, to drive development forward and enhance its effects, the Asian Development Bank has, since 2008, published the Knowledge Solutions series, available at www.adb.org/knowledgesolutions. It aims to build competencies in the areas of strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, and knowledge capture and storage—all of which are essential to high-performance organizations

Adopting a mojo mindset: Training newspaper reporters in mobile journalism

Due to the visual turn in journalism and the emergence of mobile journalism, many newspaper journalists have had to change the way they work and learn to use new tools. To face these changes, traditional news organizations apply different strategies to increase staff competencies in using new production tools and creating innovative content in new formats. In this paper, we investigate how a specific training arrangement was experienced by a group of 40 print editors and journalists in a German regional publishing house. The journalists were introduced to audio-visual storytelling and reporting with smartphones in a 2-week training course. The training arrangements were studied using participant observation and in-depth interviews, followed by a thematic analysis of the data. The study indicates that for print journalists and editors, the transition from the print to the mojo mindset depends on three dimensions: (i) mastering mojo skills, (ii) adopting visual thinking and (iii) integrating ethical and legal awareness.publishedVersio

Entrepreneurial workaround practices in severe institutional voids: Evidence from Kenya

Entrepreneurs in developing economies try to cope with weak or absent formal institutions – often referred to as ‘institutional voids’ – by relying extensively on intermediary organizations such as business incubators and development organizations or informal institutions such as political, kinship, or family relationships. However, in many African countries, intermediary support is limited and informal institutions are also unreliable, adding risks and costs to doing business and increasing the severity of institutional voids in the surrounding ecosystem. We investigate the practices followed by 47 commercial entrepreneurs in Kenya to ‘work around’ these severe institutional voids to achieve their goals of business creation and growth. We find that severe institutional voids stimulate the hybridization of goals to include social value creation, create a need for a more strategic orchestration of business relationships, and motivate entrepreneurs to proactively cross-brace the institutional infrastructure around them. We contribute by unveiling the important role of entrepreneurs as microinstitutional agents in developing economies and by detailing how commercial and social goals become intertwined in the context of African entrepreneurship

Passion-based co-creation

As our world is getting evermore interconnected and entwined across professional, organizational and national boundaries, challenges rarely fall neatly into the realm of single functions, departments or disciplines any more. While it is uncertain what the world will look like in a few decades, and many of the needed skills and approaches are unknown, we do know we need a way of creating the future together. Counting on a few heroic innovation champions will not suffice in transforming our organizations. Passion-based co-creation describes the approach to tackling these issues that has led to the creation of Aalto Design Factory and the Global Design Factory Network of 20 co-creation platforms around the globe. Our approach, in a nutshell, is a way of creating something new together, sprinkled with a hefty dose of intrinsic motivation. Sound too hype-y? Worry not, we aren’t preaching the adoption of yet another ‘’perfect’ tool, licensed process, or turnkey solution. Rather, we want to share some principles we have found effective, offer a look into the scientific backbone of our approach, and provide tangible examples on how to bring the mindset and ways of working into your organization. Mix, match, and adapt these elements to create your own personalized stack of building blocks for passion-based co-creation in your unique context

: how local initiatives are helping a new conventional regime emerge

The paper analyses the potential of several local initiatives in terms of sustainability. By sustainability, it is not question here to understand if one initiative is sustainable per se, but to understand if these whole initiatives might lead to a global changing in behaviors that could favor sustainability. The point defended in this paper is that the multitude of these initiatives is sharing common principles. Although sometimes very different in practice, these initiatives are based on a common ground of values. Taken together, they are representing an important movement of actors following an intention of conventional regime to propose in alternative to the existing one. The aim of the paper is to demonstrate this last assertion. After a first part defining what is intended with conventional regime, in the theoretical field of the economy of conventions, several case studies will be presented and analyzed through this theoretical background. Cases are chosen both in a European context and in the "South" context, in order to better figure their diversity. An analysis of these cases will then be presented, in order to show the similarity of these a priori very different initiatives in terms of conventional principles. This paper, the which ambition is programmatic, aims at demonstrating that a track for sustainability could be found in the extension of this alternative conventional regime, based on principles such as proximity, increasing of capabilities and the use of participatory democracy. The change of scale should then be necessary in terms of principles and values, and not in operational terms, through the creation of big entities trying to reproduce what has been succeeded at a local scale

Managing Intellectual Property to Foster Agricultural Development

Over the past decades, consideration of IPRs has become increasingly important in many areas of agricultural development, including foreign direct investment, technology transfer, trade, investment in innovation, access to genetic resources, and the protection of traditional knowledge. The widening role of IPRs in governing the ownership of—and access to—innovation, information, and knowledge makes them particularly critical in ensuring that developing countries benefit from the introduction of new technologies that could radically alter the welfare of the poor. Failing to improve IPR policies and practices to support the needs of developing countries will eliminate significant development opportunities. The discussion in this note moves away from policy prescriptions to focus on investments to improve how IPRs are used in practice in agricultural development. These investments must be seen as complementary to other investments in agricultural development. IPRs are woven into the context of innovation and R&D. They can enable entrepreneurship and allow the leveraging of private resources for resolving the problems of poverty. Conversely, IPRs issues can delay important scientific advancements, deter investment in products for the poor, and impose crippling transaction costs on organizations if the wrong tools are used or tools are badly applied. The central benefit of pursuing the investments outlined in this note is to build into the system a more robust capacity for strategic and flexible use of IPRs tailored to development goals