Mixed Information Flow for Cross-domain Sequential Recommendations

Cross-domain sequential recommendation is the task of predict the next item that the user is most likely to interact with based on past sequential behavior from multiple domains. One of the key challenges in cross-domain sequential recommendation is to grasp and transfer the flow of information from multiple domains so as to promote recommendations in all domains. Previous studies have investigated the flow of behavioral information by exploring the connection between items from different domains. The flow of knowledge (i.e., the connection between knowledge from different domains) has so far been neglected. In this paper, we propose a mixed information flow network for cross-domain sequential recommendation to consider both the flow of behavioral information and the flow of knowledge by incorporating a behavior transfer unit and a knowledge transfer unit. The proposed mixed information flow network is able to decide when cross-domain information should be used and, if so, which cross-domain information should be used to enrich the sequence representation according to users' current preferences. Extensive experiments conducted on four e-commerce datasets demonstrate that mixed information flow network is able to further improve recommendation performance in different domains by modeling mixed information flow.Comment: 26 pages, 6 figures, TKDD journal, 7 co-author

A Survey of Knowledge Graph Reasoning on Graph Types: Static, Dynamic, and Multimodal

Knowledge graph reasoning (KGR), aiming to deduce new facts from existing facts based on mined logic rules underlying knowledge graphs (KGs), has become a fast-growing research direction. It has been proven to significantly benefit the usage of KGs in many AI applications, such as question answering, recommendation systems, and etc. According to the graph types, existing KGR models can be roughly divided into three categories, i.e., static models, temporal models, and multi-modal models. Early works in this domain mainly focus on static KGR, and recent works try to leverage the temporal and multi-modal information, which are more practical and closer to real-world. However, no survey papers and open-source repositories comprehensively summarize and discuss models in this important direction. To fill the gap, we conduct a first survey for knowledge graph reasoning tracing from static to temporal and then to multi-modal KGs. Concretely, the models are reviewed based on bi-level taxonomy, i.e., top-level (graph types) and base-level (techniques and scenarios). Besides, the performances, as well as datasets, are summarized and presented. Moreover, we point out the challenges and potential opportunities to enlighten the readers. The corresponding open-source repository is shared on GitHub https://github.com/LIANGKE23/Awesome-Knowledge-Graph-Reasoning.Comment: This work has been submitted to the IEEE for possible publication. Copyright may be transferred without notice, after which this version may no longer be accessibl

STAR:Spatio-temporal taxonomy-aware tag recommendation for citizen complaints

In modern cities, complaining has become an important way for citizens to report emerging urban issues to governments for quick response. For ease of retrieval and handling, government officials usually organize citizen complaints by manually assigning tags to them, which is inefficient and cannot always guarantee the quality of assigned tags. This work attempts to solve this problem by recommending tags for citizen complaints. Although there exist many studies on tag recommendation for textual content, few of them consider two characteristics of citizen complaints, i.e., the spatio-temporal correlations and the taxonomy of candidate tags. In this paper, we propose a novel Spatio-Temporal Taxonomy-Aware Recommendation model (STAR), to recommend tags for citizen complaints by jointly incorporating spatio-temporal information of complaints and the taxonomy of candidate tags. Specifically, STAR first exploits two parallel channels to learn representations for textual and spatio-temporal information. To effectively leverage the taxonomy of tags, we design chained neural networks that gradually refine the representations and perform hierarchical recommendation under a novel taxonomy constraint. A fusion module is further proposed to adaptively integrate contributions of textual and spatio-temporal information in a tag-specific manner. We conduct extensive experiments on a real-world dataset and demonstrate that STAR significantly performs better than state-of-the-art methods. The effectiveness of key components in our model is also verified through ablation studies

Empowering recommender systems using automatically generated Knowledge Graphs and Reinforcement Learning

Personalized recommendations have a growing importance in direct marketing, which motivates research to enhance customer experiences by knowledge graph (KG) applications. For example, in financial services, companies may benefit from providing relevant financial articles to their customers to cultivate relationships, foster client engagement and promote informed financial decisions. While several approaches center on KG-based recommender systems for improved content, in this study we focus on interpretable KG-based recommender systems for decision making.To this end, we present two knowledge graph-based approaches for personalized article recommendations for a set of customers of a large multinational financial services company. The first approach employs Reinforcement Learning and the second approach uses the XGBoost algorithm for recommending articles to the customers. Both approaches make use of a KG generated from both structured (tabular data) and unstructured data (a large body of text data).Using the Reinforcement Learning-based recommender system we could leverage the graph traversal path leading to the recommendation as a way to generate interpretations (Path Directed Reasoning (PDR)). In the XGBoost-based approach, one can also provide explainable results using post-hoc methods such as SHAP (SHapley Additive exPlanations) and ELI5 (Explain Like I am Five).Importantly, our approach offers explainable results, promoting better decision-making. This study underscores the potential of combining advanced machine learning techniques with KG-driven insights to bolster experience in customer relationship management.Comment: Accepted at KDD (OARS) 2023 [https://oars-workshop.github.io/

Sequential Recommendation with Self-Attentive Multi-Adversarial Network

Recently, deep learning has made significant progress in the task of sequential recommendation. Existing neural sequential recommenders typically adopt a generative way trained with Maximum Likelihood Estimation (MLE). When context information (called factor) is involved, it is difficult to analyze when and how each individual factor would affect the final recommendation performance. For this purpose, we take a new perspective and introduce adversarial learning to sequential recommendation. In this paper, we present a Multi-Factor Generative Adversarial Network (MFGAN) for explicitly modeling the effect of context information on sequential recommendation. Specifically, our proposed MFGAN has two kinds of modules: a Transformer-based generator taking user behavior sequences as input to recommend the possible next items, and multiple factor-specific discriminators to evaluate the generated sub-sequence from the perspectives of different factors. To learn the parameters, we adopt the classic policy gradient method, and utilize the reward signal of discriminators for guiding the learning of the generator. Our framework is flexible to incorporate multiple kinds of factor information, and is able to trace how each factor contributes to the recommendation decision over time. Extensive experiments conducted on three real-world datasets demonstrate the superiority of our proposed model over the state-of-the-art methods, in terms of effectiveness and interpretability

A Survey on Knowledge Graphs: Representation, Acquisition and Applications

Human knowledge provides a formal understanding of the world. Knowledge graphs that represent structural relations between entities have become an increasingly popular research direction towards cognition and human-level intelligence. In this survey, we provide a comprehensive review of knowledge graph covering overall research topics about 1) knowledge graph representation learning, 2) knowledge acquisition and completion, 3) temporal knowledge graph, and 4) knowledge-aware applications, and summarize recent breakthroughs and perspective directions to facilitate future research. We propose a full-view categorization and new taxonomies on these topics. Knowledge graph embedding is organized from four aspects of representation space, scoring function, encoding models, and auxiliary information. For knowledge acquisition, especially knowledge graph completion, embedding methods, path inference, and logical rule reasoning, are reviewed. We further explore several emerging topics, including meta relational learning, commonsense reasoning, and temporal knowledge graphs. To facilitate future research on knowledge graphs, we also provide a curated collection of datasets and open-source libraries on different tasks. In the end, we have a thorough outlook on several promising research directions

Recommending on graphs: a comprehensive review from a data perspective

Recent advances in graph-based learning approaches have demonstrated their effectiveness in modelling users' preferences and items' characteristics for Recommender Systems (RSS). Most of the data in RSS can be organized into graphs where various objects (e.g., users, items, and attributes) are explicitly or implicitly connected and influence each other via various relations. Such a graph-based organization brings benefits to exploiting potential properties in graph learning (e.g., random walk and network embedding) techniques to enrich the representations of the user and item nodes, which is an essential factor for successful recommendations. In this paper, we provide a comprehensive survey of Graph Learning-based Recommender Systems (GLRSs). Specifically, we start from a data-driven perspective to systematically categorize various graphs in GLRSs and analyze their characteristics. Then, we discuss the state-of-the-art frameworks with a focus on the graph learning module and how they address practical recommendation challenges such as scalability, fairness, diversity, explainability and so on. Finally, we share some potential research directions in this rapidly growing area.Comment: Accepted by UMUA