Compliant and flexible business processes with business rules.

When modeling business processes, we often implicitly think of internal business policies and external regulations. Yet to date, little attention is paid to avoid hard-coding policies and regulations directly in control-flow based process models. The standpoint of this analysis is the role of business rule modeling in achieving business process flexibility. In particular, it is argued that flexible business process models require business rules as a declarative formalism to capture the semantics of policy and regulation. Four kinds of business rules can be used as a starting point to generate less complex control-flow-based business process models. It is shown that these different kinds of business rules relate to different perspectives in the taxonomy of business process flexibility.

Blockchain for Business Process Enactment: A Taxonomy and Systematic Literature Review

Blockchain has been proposed to facilitate the enactment of interorganisational business processes. For such processes, blockchain can guarantee the enforcement of rules and the integrity of execution traces - without the need for a centralised trusted party. However, the enactment of interorganisational processes pose manifold challenges. In this work, we ask what answers the research field offers in response to those challenges. To do so, we conduct a systematic literature review (SLR). As our guiding question, we investigate the guarantees and capabilities of blockchain-based enactment approaches. Based on resulting empirical evidence, we develop a taxonomy for blockchain-based enactment. We find that a wide range of approaches support traceability and correctness; however, research focusing on flexibility and scalability remains nascent. For all challenges, we point towards future research opportunities.Comment: Preprint, Accepted at BPM 2022, Blockchain Foru

Towards a flexible service integration through separation of business rules

Driven by dynamic market demands, enterprises are continuously exploring collaborations with others to add value to their services and seize new market opportunities. Achieving enterprise collaboration is facilitated by Enterprise Application Integration and Business-to-Business approaches that employ architectural paradigms like Service Oriented Architecture and incorporate technological advancements in networking and computing. However, flexibility remains a major challenge related to enterprise collaboration. How can changes in demands and opportunities be reflected in collaboration solutions with minimum time and effort and with maximum reuse of existing applications? This paper proposes an approach towards a more flexible integration of enterprise applications in the context of service mediation. We achieve this by combining goal-based, model-driven and serviceoriented approaches. In particular, we pay special attention to the separation of business rules from the business process of the integration solution. Specifying the requirements as goal models, we separate those parts which are more likely to evolve over time in terms of business rules. These business rules are then made executable by exposing them as Web services and incorporating them into the design of the business process.\ud Thus, should the business rules change, the business process remains unaffected. Finally, this paper also provides an evaluation of the flexibility of our solution in relation to the current work in business process flexibility research

The impact of enterprise application integration on information system lifecycles

Information systems (IS) have become the organisational fabric for intra-and inter-organisational collaboration in business. As a result, there is mounting pressure from customers and suppliers for a direct move away from disparate systems operating in parallel towards a more common shared architecture. In part, this has been achieved through the emergence of new technology that is being packaged into a portfolio of technologies known as enterprise application integration (EAI). Its emergence however, is presenting investment decision-makers charged with the evaluation of IS with an interesting challenge. The integration of IS in-line with the needs of the business is extending their identity and lifecycle, making it difficult to evaluate the full impact of the system as it has no definitive start and/or end. Indeed, the argument presented in this paper is that traditional life cycle models are changing as a result of technologies that support their integration with other systems. In this paper, the need for a better understanding of EAI and its impact on IS lifecycles are discussed and a classification framework proposed.Engineering and Physical Sciences Research Council (EPSRC) Grant Ref: (GR/R08025) and Australian Research Council (DP0344682)

Developing information architecture through records management classification techniques

Purpose – This work aims to draw attention to information retrieval philosophies and techniques allied to the records management profession, advocating a wider professional consideration of a functional approach to information management, in this instance in the development of information architecture. Design/methodology/approach – The paper draws from a hypothesis originally presented by the author that advocated a viewpoint whereby the application of records management techniques, traditionally applied to develop business classification schemes, was offered as an additional solution to organising information resources and services (within a university intranet), where earlier approaches, notably subject- and administrative-based arrangements, were found to be lacking. The hypothesis was tested via work-based action learning and is presented here as an extended case study. The paper also draws on evidence submitted to the Joint Information Systems Committee in support of the Abertay University's application for consideration for the JISC award for innovation in records and information management. Findings – The original hypothesis has been tested in the workplace. Information retrieval techniques, allied to records management (functional classification), were the main influence in the development of pre- and post-coordinate information retrieval systems to support a wider information architecture, where the subject approach was found to be lacking. Their use within the workplace has since been extended. Originality/value – The paper advocates that the development of information retrieval as a discipline should include a wider consideration of functional classification, as this alternative to the subject approach is largely ignored in mainstream IR works

Innovative capabilities, operations priorities and corporate performance in manufacturing firms

The purpose of this paper is to explore the linkage between innovative capabilities and operations priorities and corporate performance and try to answer the question of how innovative capabilities support a manufacturing firm’s operations priorities and corporate performance. By using survey data from 184 manufacturing firms, firms are clustered according to their innovative capabilities. These clusters are explored in terms of operations priorities and corporate performance. The findings substantiate that manufacturing firms can be clustered according to their innovative capabilities. Each innovation cluster adopts and develops different operations priorities and they attain diverse financial performance levels implying that there are alternative ways to compete in the market even within the same industry. However, each alternative strategy provides diverse levels of benefits. The findings demonstrate further that high performing firms compete effectively on multiple operations priorities simultaneously. Hence, firms need to excel in multiple priorities and innovation types in their market

Analysing B2B electronic procurement benefits – Information systems perspective

This paper presents electronic procurement benefits identified in four case companies. The benefits achieved in the case companies were classified according to taxonomies from the Information Systems discipline. Existing taxonomies were combined into a new taxonomy which allows evaluation of the complex e-procurement impact. Traditional financial-based methods failed to capture the nature of e-procurement benefits. In the new taxonomy, eprocurement benefits are classified using scorecard dimensions (strategic, tactical and operational), which allows the identification of areas of e-procurement impact, in addition the benefits characteristic is captured (tangible, intangible, financial and non-financial)

SERVICE-PROCESS CONFIGURATIONS IN ELECTRONIC RETAILING: A TAXONOMIC ANALYSIS OF ELECTRONIC FOOD RETAILERS

Service-processes of electronic retailers are founded on electronic technologies that provide flexibility to sense and respond online to the dynamic and complex needs of customers. In this paper, we develop a taxonomy of service-processes in electronic retailing and demonstrate their linkage to customer satisfaction and customer loyalty. The taxonomy is grounded in a conceptual classification scheme that differentiates service-process stages on a continuum of flexibility. Using data on electronic service-processes collected from 255 electronic food retailers, we identified eight configurations for the taxonomy. We also collected and analyzed publicly reported customer satisfaction survey data that were available for 52 electronic food retailers in the study sample. The results of this analysis indicate positive and significant correlation of the ordering of the taxonomy configurations with (i) customer satisfaction with product information, product selection, web site aesthetics, web site navigation, customer support, and ease of return, and (ii) customer loyalty. Taken together, the results of our empirical analyses demonstrate that the taxonomy captures information and variety within and across the electronic service-process configurations in ways that can be related to customer satisfaction and customer loyalty.Marketing, Research and Development/Tech Change/Emerging Technologies,

A taxonomy of supply chain innovations

In this paper, a taxonomy of supply chain and logistics innovations was developed and presented. The taxonomy was based on an extensive literature survey of both theoretical research and case studies. The primary goals are to provide guidelines for choosing the most appropriate innovations for a company, and help companies in positioning themselves in the supply of chain innovations landscape. To this end, the three dimensions of supply chain innovations, namely the goals, supply chain attributes, and innovation attributes were identified and classified. The taxonomy allows for the efficient representation of critical supply chain innovations information, and serves the mentioned goals, which are fundamental to companies in a multitude of industries