User context and personalisation

The importance of user context as a means of delivering personalised and context-sensitive systems is discussed. Relevant aspects of personalisation and context technology are covered. The intention is to inspire those interested in Case-base reasoning and personalisation from background and experience in other disciplines such as information retrieval, adaptive user interfaces, user modelling and mobile computing. Descriptions of personalisation and context are followed by their use in information retrieval and their importance and use in ambient computing. Relevant literature that may be a motivating source for interested readers are provided. Various questions are also raised in initiating discussion on this topic

Managed Forgetting to Support Information Management and Knowledge Work

Trends like digital transformation even intensify the already overwhelming mass of information knowledge workers face in their daily life. To counter this, we have been investigating knowledge work and information management support measures inspired by human forgetting. In this paper, we give an overview of solutions we have found during the last five years as well as challenges that still need to be tackled. Additionally, we share experiences gained with the prototype of a first forgetful information system used 24/7 in our daily work for the last three years. We also address the untapped potential of more explicated user context as well as features inspired by Memory Inhibition, which is our current focus of research.Comment: 10 pages, 2 figures, preprint, final version to appear in KI - K\"unstliche Intelligenz, Special Issue: Intentional Forgettin

Affect, appeal, and sentiment as factors influencing interaction with multimedia information

Mostly a slight reformulation of the report from a CHORUS workshop.CHORU

Modeling user navigation

This paper proposes the use of neural networks as a tool for studying navigation within virtual worlds. Results indicate that the network learned to predict the next step for a given trajectory. The analysis of hidden layer shows that the network was able to differentiate between two groups of users identified on the basis of their performance for a spatial task. Time series analysis of hidden node activation values and input vectors suggested that certain hidden units become specialised for place and heading, respectively. The benefits of this approach and the possibility of extending the methodology to the study of navigation in Human Computer Interaction applications are discussed

AmbieSense: a system and reference architecture for personalised and context-sensitive information services for mobile users

The purpose of AmbieSense is to provide personalised, context-sensitive information to the mobile user. It is about augmenting digital information to physical objects, rooms, and areas. The aim is to provide relevant information to the right user and situation. Digital content is distributed from the surroundings and onto your mobile phone. An ambient information environment is provided by a combination of context tag technology, a software platform to manage and deliver the information, and personal computing devices to which the information is served. This paper describes how the AmbieSense reference architecture has been defined and used in order to deliver information to the mobile citizen at the right time, place and situation. Information is provided via specialist content providers. The application area addresses the information needs of travellers and tourists

Systematic evaluation of design choices for software development tools

[Abstract]: Most design and evaluation of software tools is based on the intuition and experience of the designers. Software tool designers consider themselves typical users of the tools that they build and tend to subjectively evaluate their products rather than objectively evaluate them using established usability methods. This subjective approach is inadequate if the quality of software tools is to improve and the use of more systematic methods is advocated. This paper summarises a sequence of studies that show how user interface design choices for software development tools can be evaluated using established usability engineering techniques. The techniques used included guideline review, predictive modelling and experimental studies with users

User-centred design of flexible hypermedia for a mobile guide: Reflections on the hyperaudio experience

A user-centred design approach involves end-users from the very beginning. Considering users at the early stages compels designers to think in terms of utility and usability and helps develop the system on what is actually needed. This paper discusses the case of HyperAudio, a context-sensitive adaptive and mobile guide to museums developed in the late 90s. User requirements were collected via a survey to understand visitors’ profiles and visit styles in Natural Science museums. The knowledge acquired supported the specification of system requirements, helping defining user model, data structure and adaptive behaviour of the system. User requirements guided the design decisions on what could be implemented by using simple adaptable triggers and what instead needed more sophisticated adaptive techniques, a fundamental choice when all the computation must be done on a PDA. Graphical and interactive environments for developing and testing complex adaptive systems are discussed as a further step towards an iterative design that considers the user interaction a central point. The paper discusses how such an environment allows designers and developers to experiment with different system’s behaviours and to widely test it under realistic conditions by simulation of the actual context evolving over time. The understanding gained in HyperAudio is then considered in the perspective of the developments that followed that first experience: our findings seem still valid despite the passed time

ISML: an interface specification meta-language

In this paper we present an abstract metaphor model situated within a model-based user interface framework. The inclusion of metaphors in graphical user interfaces is a well established, but mostly craft-based strategy to design. A substantial body of notations and tools can be found within the model-based user interface design literature, however an explicit treatment of metaphor and its mappings to other design views has yet to be addressed. We introduce the Interface Specification Meta-Language (ISML) framework and demonstrate its use in comparing the semantic and syntactic features of an interactive system. Challenges facing this research are outlined and further work proposed