Applying MCDM Technique in analyzing the effect of promotion items based on online shopping factors : a case study

Developing technology causes companies in a market to compete with each other in challenging ways. In addition to a holistic marketing concept which focuses on the needs of target markets and delivering superior value, marketing should be adapted with new technology to fulfill consumer needs. Although many strategies have been introduced for marketing, digital marketing or marketing 4.0 is a new generation of marketing that engages with the audience through digital tools. These days, online shopping is only too popular among consumers. Many factors which affect customer decision during online shopping have been explored. In this paper, the effect of promotion items in online shopping will be explained. The main aim of this paper is to apply a multi-criteria decision-making technique in prioritizing eleven promotion items by considering five online customer shopping criteria. The novelty of this paper is to apply PROMETHEE II (Preference Ranking Organization METHod for Enrichment of Evaluations) in analyzing the effect of promotion items based on online shopping criteria. PROMETHEE II completely prioritizes discrete alternatives. A case study is conducted in a home appliance company in Iran

What attracts vehicle consumers’ buying:A Saaty scale-based VIKOR (SSC-VIKOR) approach from after-sales textual perspective?

Purpose: The increasingly booming e-commerce development has stimulated vehicle consumers to express individual reviews through online forum. The purpose of this paper is to probe into the vehicle consumer consumption behavior and make recommendations for potential consumers from textual comments viewpoint. Design/methodology/approach: A big data analytic-based approach is designed to discover vehicle consumer consumption behavior from online perspective. To reduce subjectivity of expert-based approaches, a parallel Naïve Bayes approach is designed to analyze the sentiment analysis, and the Saaty scale-based (SSC) scoring rule is employed to obtain specific sentimental value of attribute class, contributing to the multi-grade sentiment classification. To achieve the intelligent recommendation for potential vehicle customers, a novel SSC-VIKOR approach is developed to prioritize vehicle brand candidates from a big data analytical viewpoint. Findings: The big data analytics argue that “cost-effectiveness” characteristic is the most important factor that vehicle consumers care, and the data mining results enable automakers to better understand consumer consumption behavior. Research limitations/implications: The case study illustrates the effectiveness of the integrated method, contributing to much more precise operations management on marketing strategy, quality improvement and intelligent recommendation. Originality/value: Researches of consumer consumption behavior are usually based on survey-based methods, and mostly previous studies about comments analysis focus on binary analysis. The hybrid SSC-VIKOR approach is developed to fill the gap from the big data perspective

Hesitant fuzzy linguistic DNMA method with cardinal consensus reaching process for shopping mall location selection

The hesitant fuzzy linguistic term set is an effective tool to express qualitative evaluations since it is close to human reasoning and expressing habits. In this paper, we propose a multi-expert multi-criterion decision-making method integrating the double normalization-based multi-aggregation (DNMA) method with a cardinal consensus reaching process, where the assessments of alternatives over multiple criteria are expressed as hesitant fuzzy linguistic term sets. To do so, the DNMA method involving double normalizations and three aggregation tools is extended to deal with the hesitant fuzzy linguistic information and derive the ranking of alternatives with respect to each expert. In addition, a cardinal consensus reaching process is introduced to help experts reach an acceptable consensus level. In other words, the soft consensus is considered in the multi-expert multi-criterion decision-making process. Subsequently, an extended Borda rule is developed to aggregate the subordinate ranks and integrated scores of alternatives, and then deduce the comprehensive ranking of alternatives. A case study is given to illustrate the practicability of the proposed method for selecting the optimal geographical location of a larger-scale shopping mall in the new urbanization for a construction investment agency. The proposed method is compared with other ranking methods to illustrate its advantages

Adopting Circular Economy Current Practices and Future Perspectives

The development of a closed-loop cycle is a necessary condition so as to develop a circular economy model as an alternative to the linear model, in order to maintain the value of products and materials for as long as possible. For this motive, the definition of the value must be demonstrated for both the environment and the economy. The presence of these analyses should be associated with the social dimension and the human component. A strong cooperation between social and technical profiles is a new challenge for all researchers. End of life of products attract a lot of attention, and the final output could be the production of technologies suitable for managing this waste

Algebraic Structures of Neutrosophic Triplets, Neutrosophic Duplets, or Neutrosophic Multisets

Neutrosophy (1995) is a new branch of philosophy that studies triads of the form (, , ), where is an entity {i.e. element, concept, idea, theory, logical proposition, etc.}, is the opposite of , while is the neutral (or indeterminate) between them, i.e., neither nor .Based on neutrosophy, the neutrosophic triplets were founded, which have a similar form (x, neut(x), anti(x)), that satisfy several axioms, for each element x in a given set.This collective book presents original research papers by many neutrosophic researchers from around the world, that report on the state-of-the-art and recent advancements of neutrosophic triplets, neutrosophic duplets, neutrosophic multisets and their algebraic structures – that have been defined recently in 2016 but have gained interest from world researchers. Connections between classical algebraic structures and neutrosophic triplet / duplet / multiset structures are also studied. And numerous neutrosophic applications in various fields, such as: multi-criteria decision making, image segmentation, medical diagnosis, fault diagnosis, clustering data, neutrosophic probability, human resource management, strategic planning, forecasting model, multi-granulation, supplier selection problems, typhoon disaster evaluation, skin lesson detection, mining algorithm for big data analysis, etc

Rethinking the risk matrix

So far risk has been mostly defined as the expected value of a loss, mathematically PL (being P the probability of an adverse event and L the loss incurred as a consequence of the adverse event). The so called risk matrix follows from such definition. This definition of risk is justified in a long term “managerial” perspective, in which it is conceivable to distribute the effects of an adverse event on a large number of subjects or a large number of recurrences. In other words, this definition is mostly justified on frequentist terms. Moreover, according to this definition, in two extreme situations (high-probability/low-consequence and low-probability/high-consequence), the estimated risk is low. This logic is against the principles of sustainability and continuous improvement, which should impose instead both a continuous search for lower probabilities of adverse events (higher and higher reliability) and a continuous search for lower impact of adverse events (in accordance with the fail-safe principle). In this work a different definition of risk is proposed, which stems from the idea of safeguard: (1Risk)=(1P)(1L). According to this definition, the risk levels can be considered low only when both the probability of the adverse event and the loss are small. Such perspective, in which the calculation of safeguard is privileged to the calculation of risk, would possibly avoid exposing the Society to catastrophic consequences, sometimes due to wrong or oversimplified use of probabilistic models. Therefore, it can be seen as the citizen’s perspective to the definition of risk

Supply Chain

Traditionally supply chain management has meant factories, assembly lines, warehouses, transportation vehicles, and time sheets. Modern supply chain management is a highly complex, multidimensional problem set with virtually endless number of variables for optimization. An Internet enabled supply chain may have just-in-time delivery, precise inventory visibility, and up-to-the-minute distribution-tracking capabilities. Technology advances have enabled supply chains to become strategic weapons that can help avoid disasters, lower costs, and make money. From internal enterprise processes to external business transactions with suppliers, transporters, channels and end-users marks the wide range of challenges researchers have to handle. The aim of this book is at revealing and illustrating this diversity in terms of scientific and theoretical fundamentals, prevailing concepts as well as current practical applications

Rethinking the brand concept for air transportation : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Aviation at Massey University, Manawatū Campus, New Zealand

The study of brands and branding in the aviation industry is not new. However, in common with the more general branding literature, there is a fundamental problem at the centre of research: what is the subject of study? This is the problem of brand definition and, in common with most of the branding literature, it is not unusual to find studies of the brand or branding in the aviation literature where the understanding of the brand concept differs between authors. This thesis emphasises the need to have clarity of definition before proceeding to research a concept. The solution to the problem of brand definition is a return to what is described as the Label and Associations Model (LAM), as highlighted in Chapter 1. In the LAM, the brand is conceptualised as a trade name/logo that identifies a product and/or service or firm. The interesting point of study in this model is not the brand itself, but the brand associations (what comes to mind upon the presentation of a brand). The LAM is applied to study airline brand choice (Chapter 2), airport brand association structures, and airport brand choice (Chapters 3 and 4). The application of the LAM was done in conjunction with the guiding methodological principles of the thesis, which involved the free elicitation of brand associations to avoid self-generated validity and construct creation, as well as recognise heterophenomenology. Combining the LAM with free elicitation meant using the brand name or logo to elicit associations stored in long-term memory. This approach provides both clarity as to the subject of study (with the brand being a name or logo), while allowing participants to provide any form of association without prompting or bias from the researcher. The result of this approach is new research findings, theory, and managerial implications for the aviation industry. This thesis demonstrates that it is the tangible product/service attributes (e.g., price, reliability, facilities) that air travellers are most likely to associate with airline and airport brands, rather than more abstract associations (e.g., reputation, loyalty, social responsibility). Other insightful findings include discovering a new type of brand (termed as a compound brand) that applies to airports and highlighting the role of double jeopardy within airline markets. These contributions were only possible due to the use of the LAM in conjunction with the free elicitation of brand associations, thus unifying the thesis conceptually and methodologically