Developing digital literacy in construction management education: a design thinking led approach

Alongside the digital innovations in AEC (Architectural, Engineering and Construction) practice, are calls for a new type of digital literacy, including a new information-based literacy informed by creativity, critical analysis and the theoretical and practical knowledge of the construction profession. This paper explores the role of design thinking and the promotion of abductive problem situations when developing digital literacies in construction education. The impacts of advanced digital modelling technologies on construction management practices and education are investigated before an examination of design thinking, the role of abductive reasoning and the rise of normative models of design thinking workflows. The paper then explores the role that design thinking can play in the development of new digital literacies in contemporary construction studies. A three-part framework for the implementation of a design thinking approach to construction is presented. The paper closes with a discussion of the importance of models of design thinking for learning and knowledge production, emphasising how construction management education can benefit from them

Designing IS service strategy: an information acceleration approach

Information technology-based innovation involves considerable risk that requires insight and foresight. Yet, our understanding of how managers develop the insight to support new breakthrough applications is limited and remains obscured by high levels of technical and market uncertainty. This paper applies a new experimental method based on “discrete choice analysis” and “information acceleration” to directly examine how decisions are made in a way that is behaviourally sound. The method is highly applicable to information systems researchers because it provides relative importance measures on a common scale, greater control over alternate explanations and stronger evidence of causality. The practical implications are that information acceleration reduces the levels of uncertainty and generates a more accurate rationale for IS service strategy decisions

A lean assessment tool based on systems dynamics

Lean manufacturing is synonymous with a set of practices used in the identification and elimination of waste related with the manufacturing system, and focusing on what creates value for the customer. Lean assessment tools enable an overall audit of the performance of lean practices, and so are able to identify lean improvements. The interactions between lean practices and their improvements are often latent and need to be investigated: a systems approach can be used to disclose these hidden interactions. In this article, system dynamics is used as a lean assessment tool to assess and improve lean performance for a print packaging manufacturing system

Museum Experience Design: A Modern Storytelling Methodology

In this paper we propose a new direction for design, in the context of the theme “Next Digital Technologies in Arts and Culture”, by employing modern methods based on Interaction Design, Interactive Storytelling and Artificial Intelligence. Focusing on Cultural Heritage, we propose a new paradigm for Museum Experience Design, facilitating on the one hand traditional visual and multimedia communication and, on the other, a new type of interaction with artefacts, in the form of a Storytelling Experience. Museums are increasingly being transformed into hybrid spaces, where virtual (digital) information coexists with tangible artefacts. In this context, “Next Digital Technologies” play a new role, providing methods to increase cultural accessibility and enhance experience. Not only is the goal to convey stories hidden inside artefacts, as well as items or objects connected to them, but it is also to pave the way for the creation of new ones through an interactive museum experience that continues after the museum visit ends. Social sharing, in particular, can greatly increase the value of dissemination

GAMETH A Process Modeling Approach to Identify and Locate Crucial Knowledge.

In a knowledge management initiative, one of the main issues is to identify and locate which knowledge to capitalize on. To deal with this issue, a General Analysis Methodology so called GAMETH® has been developed. In this article, we describe the postulates, the guiding principles, and the main phases, which constitute the basis of GAMETH® Framework. Notably, we emphasize the process modeling approach that is inherent to the second phase of the methodology. This process modeling approach supports the effective capability to locate and identify “crucial knowledge”. Furthermore, we present lessons learned from two case studies.Process modeling; Knowledge Management (KM); GAMETH; Identifying and Locating Company’s Crucial Knowledge; Crucial knowledge;

Critical factors affecting consumer acceptance of online health communication: an application of service quality models

The paper examines critical factors affecting consumer behavioral intentions in accepting online health communication through social networking sites. Unlike recent research under this topic, the paper assimilates some components of service quality dimensions and consumer behavior theories. The paper employs factor analysis and structural equation modelling analysis with latent variables to identify critical factors from the survey data collected from Korean consumers. The results of the study identifies three major constructs: consumer needs for health information, the perceived value of tangible attributes of health information providers, and the perceived value of intangible attributes of health information providers. The results show that consumer needs for health information and the tangible and intangible attributes of health information providers should be considered as important antecedents of accepting online health communication through social networking sites. The findings suggest that the success of online health communication via social networking sites largely depends on the tangible and intangible attributes of health information providers

Investigating the usability and utility of tangible modelling of socio-technical architectures

Socio-technical models are models that represent social as well as technical elements of the modeling subject, where the technical part consists of both physical and digital elements. Examples are enterprise models and models of the target of assessment used in risk assessment. Constructing and validating these models often implies a challenging task of extracting and integrating information from a multitude of stakeholders which are rarely modelling experts and don’t usually have the time or desire to engage in modelling activities.\ud We investigate a promising approach to overcome this challenge by using physical tokens to represent the model. We call the resulting models tangible models.\ud In this paper we illustrate this idea by creating a tangible representations of a socio-technical modelling language used in Risk Assessment and provide an initial validation of the relative usability and utility of tangible versus abstract modelling by an experiment and a focus group, respectively. We discuss possible psychological and social mechanisms that could explain the enhanced usability and utility of tangible modelling approaches for domain experts. Finally, we discuss the generalizability of this approach to other languages and modelling purposes