Making XML Pay: Revising Existing Electronic Payments Law to Accommodate Innovation

Many businesses today are rushing to embrace e-Business technologies in a mad scramble to remain competitive. Only a few years ago, simply using email instead of faxes or phone calls, converting a purchasing system to EDI technology, or building a corporate Web site might have seemed like important advances in the use of new information technologies. Businesses are now moving beyond such electronic commerce technologies and trying to integrate their disparate information systems and business processes into a comprehensive new e-Business structure. At the heart of this new model for business organization is the idea that information and resources should be able to flow to where they are most needed at a moment\u27s notice. Such fluidity in access and control over information and resources is very difficult to achieve in traditional hierarchical corporate organizations. By adopting new technologies, including XML, businesses can set up a more flexible, decentralized form of organization that can be more nimble in recognizing and responding to changing market conditions. The assimilation of these and other electronic commerce technologies into established businesses permits those businesses to provide goods and services to existing customers more efficiently. For example, General Electric, one of the world\u27s largest diversified manufacturing companies, has used electronic commerce technologies to reduce the amount of time required to process purchase orders and to reduce the cost paid for materials by using a secure Internet site to link customers and suppliers to manufacturing resource planning software. Efficiencies of this type are generally referred to as a function of supply chain reengineering when they take place in traditional manufacturing industries between purchasers and vendors, or value chain reengineering when the same type of efficiencies are sought more generally throughout more diverse types of organization and industries. eXtensible Markup Language (XML) is a new standard that governs the way information is organized and exchanged. Use of the XML standard in organizing the information businesses need to conduct business would permit greater use of electronic searching technologies to identify potential trading partners, greater use of automated processes in negotiating the terms of transactions, and greater automation in tracking the execution and fulfillment of transactions after deals are struck. A major stumbling block on the path to realizing the e-Business model is the difficulty most businesses face when trying to integrate electronic payment processes into other business processes. Financial transactions normally need to be controlled with more rigorous security procedures than other transactions. Financial markets were early adopters of electronic communications technologies, and as a result have a huge installed base of older technologies that are very reliable and stable. These legacy computer systems, however, integrate poorly with newer Internet based systems developed for other business processes. As a result, most businesses in the United States still rely heavily on paper checks as their primary payment device, even for transactions entered into electronically. The adoption of XML standards by retail merchants and financial service providers will create new risks and opportunities for consumers using electronic funds transfers. In consumer markets, one challenge posed by the adoption of new technologies such as XML is designing appropriate human-computer interfaces rather than achieving interoperability among existing computer systems. In addition, new technologies will facilitate greater reliance by consumers on new automated contracting processes such as electronic agent software. Unlike the law that governs business-to-business electronic funds transfers, the law and regulations governing consumer electronic funds transfers often reflect anachronistic models of technology and consumer protection. Since the mid-1990s, federal regulations governing consumer electronic funds transfers have been under review and are in the process of being updated. It is possible that even very recent revisions may soon appear anachronistic in light of the rapid pace of innovation in business processes. Regulators should not focus on preserving the form of existing consumer protection regulations, but on advancing their underlying objective of consumer empowerment in new environments. The development of new user interfaces for payments products should include information that helps consumers understand the functional differences between different forms of electronic payments, and the different risks that may be associated with each. Consumers, consumer advocates, and regulators will need to contribute to the standard-setting processes to make sure that the concerns and preferences of consumers are reflected in standards that gain widespread acceptance

Making XML Pay: Revising Existing Electronic Payments Law to Accommodate Innovation

Many businesses today are rushing to embrace e-Business technologies in a mad scramble to remain competitive. Only a few years ago, simply using email instead of faxes or phone calls, converting a purchasing system to EDI technology, or building a corporate Web site might have seemed like important advances in the use of new information technologies. Businesses are now moving beyond such electronic commerce technologies and trying to integrate their disparate information systems and business processes into a comprehensive new e-Business structure. At the heart of this new model for business organization is the idea that information and resources should be able to flow to where they are most needed at a moment\u27s notice. Such fluidity in access and control over information and resources is very difficult to achieve in traditional hierarchical corporate organizations. By adopting new technologies, including XML, businesses can set up a more flexible, decentralized form of organization that can be more nimble in recognizing and responding to changing market conditions. The assimilation of these and other electronic commerce technologies into established businesses permits those businesses to provide goods and services to existing customers more efficiently. For example, General Electric, one of the world\u27s largest diversified manufacturing companies, has used electronic commerce technologies to reduce the amount of time required to process purchase orders and to reduce the cost paid for materials by using a secure Internet site to link customers and suppliers to manufacturing resource planning software. Efficiencies of this type are generally referred to as a function of supply chain reengineering when they take place in traditional manufacturing industries between purchasers and vendors, or value chain reengineering when the same type of efficiencies are sought more generally throughout more diverse types of organization and industries. eXtensible Markup Language (XML) is a new standard that governs the way information is organized and exchanged. Use of the XML standard in organizing the information businesses need to conduct business would permit greater use of electronic searching technologies to identify potential trading partners, greater use of automated processes in negotiating the terms of transactions, and greater automation in tracking the execution and fulfillment of transactions after deals are struck. A major stumbling block on the path to realizing the e-Business model is the difficulty most businesses face when trying to integrate electronic payment processes into other business processes. Financial transactions normally need to be controlled with more rigorous security procedures than other transactions. Financial markets were early adopters of electronic communications technologies, and as a result have a huge installed base of older technologies that are very reliable and stable. These legacy computer systems, however, integrate poorly with newer Internet based systems developed for other business processes. As a result, most businesses in the United States still rely heavily on paper checks as their primary payment device, even for transactions entered into electronically. The adoption of XML standards by retail merchants and financial service providers will create new risks and opportunities for consumers using electronic funds transfers. In consumer markets, one challenge posed by the adoption of new technologies such as XML is designing appropriate human-computer interfaces rather than achieving interoperability among existing computer systems. In addition, new technologies will facilitate greater reliance by consumers on new automated contracting processes such as electronic agent software. Unlike the law that governs business-to-business electronic funds transfers, the law and regulations governing consumer electronic funds transfers often reflect anachronistic models of technology and consumer protection. Since the mid-1990s, federal regulations governing consumer electronic funds transfers have been under review and are in the process of being updated. It is possible that even very recent revisions may soon appear anachronistic in light of the rapid pace of innovation in business processes. Regulators should not focus on preserving the form of existing consumer protection regulations, but on advancing their underlying objective of consumer empowerment in new environments. The development of new user interfaces for payments products should include information that helps consumers understand the functional differences between different forms of electronic payments, and the different risks that may be associated with each. Consumers, consumer advocates, and regulators will need to contribute to the standard-setting processes to make sure that the concerns and preferences of consumers are reflected in standards that gain widespread acceptance

From physical marketing to web marketing

Reviews the criticism of the 4P marketing mix framework as the basis of traditional and virtual marketing planning. Argues that the customary marketing management approach, based on the popular marketing mix 4Ps paradigm, is inadequate in the case of virtual marketing. Identifies two main limitations of the marketing mix when applied in online environments namely the role of the Ps in a virtual commercial setting and the lack of any strategic elements in the model. Identifies the critical factors of the Web marketing and argues that the basis for successful e-commerce is the full integration of virtual activities into the company's physical strategy, marketing plan and organisational processes. The 4S elements of the Web marketing mix framework offer the basis for developing and commercialising business to consumer online projects. The model was originally developed for educational purposes and has been tested and refined by means of three case studies

The 4s web-marketing mix model

This paper reviews the criticism on the 4Ps Marketing Mix framework, the most popular tool of traditional marketing management, and categorizes the main objections of using the model as the foundation of physical marketing. It argues that applying the traditional approach, based on the 4Ps paradigm, is also a poor choice in the case of virtual marketing and identifies two main limitations of the framework in online environments: the drastically diminished role of the Ps and the lack of any strategic elements in the model. Next to identifying the critical factors of the Web marketing, the paper argues that the basis for successful E-Commerce is the full integration of the virtual activities into the company’s physical strategy, marketing plan and organisational processes. The four S elements of the Web-Marketing Mix framework present a sound and functional conceptual basis for designing, developing and commercialising Business-to-Consumer online projects. The model was originally developed for educational purposes and has been tested and refined by means of field projects; two of them are presented as case studies in the paper.\ud \u

The contribution of data mining to information science

The information explosion is a serious challenge for current information institutions. On the other hand, data mining, which is the search for valuable information in large volumes of data, is one of the solutions to face this challenge. In the past several years, data mining has made a significant contribution to the field of information science. This paper examines the impact of data mining by reviewing existing applications, including personalized environments, electronic commerce, and search engines. For these three types of application, how data mining can enhance their functions is discussed. The reader of this paper is expected to get an overview of the state of the art research associated with these applications. Furthermore, we identify the limitations of current work and raise several directions for future research

Regional tourist destinations - the role of information and communications technology (ICT) in collaboration amongst tourism providers

The tourism industry can be seen as one of the first business sectors where business functions are almost exclusively using information and communications technologies (ICT). This has impacted on the way in which regional tourism destinations are promoted. The method of promoting regions via the development of regional tourist destination websites or portals using Internet technologies is increasingly being adopted both in Australia and around the world. This paper investigates whether this approach is the most effective to achieve increased awareness and subsequent visitation of a region. Are there other ways to achieve a similar outcome? One such alternative is via a bottom up approach achieved through co-opetition or collaboration established within the group of local tourism industry operators. This cooperative networking is made possible via the use of ICT to facilitate the establishment of virtual business networks amongst tourism operators in a local community, cascading into an informal secondary tourism network within that region. In many Australian regional areas the tourism bureau has been the key node for local tourism, but this structure has been fraught with many problems. Little is known about their effectiveness in delivering services to local small and medium tourism enterprises (SMTEs). The role of tourism bureaus in local tourism networks is changing and a study of this dynamic is provided here as an example of the interaction between top down and bottom up approaches. Published case studies from around the world are considered demonstrating alternative approaches to using ICT to promote a region and communicate with potential visitors. Future empirical research is required to more fully understand the effectiveness of the different approaches

Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research

This paper reviews the published articles on eTourism in the past 20 years. Using a wide variety of sources, mainly in the tourism literature, this paper comprehensively reviews and analyzes prior studies in the context of Internet applications to Tourism. The paper also projects future developments in eTourism and demonstrates critical changes that will influence the tourism industry structure. A major contribution of this paper is its overview of the research and development efforts that have been endeavoured in the field, and the challenges that tourism researchers are, and will be, facing

People in the E-Business: New Challenges, New Solutions

[Excerpt] Human Resource Planning Society’s (HRPS) annual State of the Art/Practice (SOTA/P) study has become an integral contributor to HRPS’s mission of providing leading edge thinking to its members. Past efforts conducted in 1995, 1996, 1997, 1998, and 1999 have focused on identifying the issues on the horizon that will have a significant impact on the field of Human Resources (HR). This year, in a divergence from past practice, the SOTA/P effort aimed at developing a deeper understanding of one critical issue having a profound impact on organizations and HR, the rise of e-business. The rise of e-business has been both rapid and dramatic. One estimate puts the rate of adoption of the internet at 4,000 new users each hour (eMarketer, 1999) resulting in the expectation of 250 million people on line by the end of 2000, and 350 million by 2005 (Nua, 1999). E-commerce is expected to reach $1.3 trillion by 2003, and of that, 87 percent will go to the business to business (B2B) and 13 percent to the business to consumer (B2C) segments, respectively (Plumely, 2000)