El Opac social Infobook de BBVA: un estudio de caso

A case study is presented, Infobook, a library 2.0 social OPAC, designed within a knowledge management global proyect for the Innovation & Knowledge Management Information Centre at BBVA international bank. The design and development process is described. The software selected was Koha, integrated library system distributed under GPL license, having as a primary objective to give authomatized support to the Information Centre´s tasks, but also offering functionalities and services that needed to go ahead from the limits of the classical ILS. On Infobook, the Social Opac is not only a retrieval information system for the catalog of the library, but boldly goes beyond, having an innovative point of view: user participation to support the evolution of the knowledge management corporative library. This participation involves not only collaboration and development of 2.0 tools, but also the possibility for the patrons to upload and catalogue documents by themselves

The governance of integrated regional development and the role of geographical information systems: Managing complex information relations between two different worlds

One the one hand the creation of a standardized and open geo-graphical infrastructure could facilitate the process of regional development, because the incentive for dysfunctional information politicking, in relation to the protection of specific interests and frames of reference, has to some extent disappeared. One the other hand there is possible tension between the need for tailor-made, regional focused planning solutions and the standardized nature of these nation wide infrastructures. What does the emergence of the standardized nation wide geographical information infrastructures, and the supply of information which can be generated by this infrastructure, imply for the process of co-production in local and regional, and thus contingent, urban and rural planning practices and the information and knowledge needs which are expressed in the local practices by relevant stakeholders? What does this imply for the management of information relations in these local planning and regional development practices. This is a relevant question because both the world of geographical system development and the world of integrated regional planning are separated worlds, with their own ‘rules’ and dynamic. In order to address this question we will look at a specific case of integrated regional planning and to look which factors facilitate or frustrate the effective and efficient coordination between the supply of information by these nation wide geographical infrastructures and the information needs of the actors, which are involved in a shared regional development process. This will be the Blue City initiative (‘Blauwe Stad’) in Groningen.

Requirements engineering for computer integrated environments in construction

A Computer Integrated Environment (CIE) is the type of innovative integrated information system that helps to reduce fragmentation and enables the stakeholders to collaborate together in business. Researchers have observed that the concept of CIE has been the subject of research for many years but the uptake of this technology has been very limited because of the development of the technology and its effective implementation. Although CIE is very much valued by both industrialists and academics, the answers to the question of how to develop and how to implement it are still not clear. The industrialists and researchers conveyed that networking, collaboration, information sharing and communication will become popular and critical issues in the future, which can be managed through CIE systems. In order for successful development of the technology, successful delivery, and effective implementation of user and industry-oriented CIE systems, requirements engineering seems a key parameter. Therefore, through experiences and lessons learnt in various case studies of CIE systems developments, this book explains the development of a requirements engineering framework specific to the CIE system. The requirements engineering process that has been developed in the research is targeted at computer integrated environments with a particular interest in the construction industry as the implementation field. The key features of the requirements engineering framework are the following: (1) ready-to-use, (2) simple, (3) domain specific, (4) adaptable and (5) systematic, (6) integrated with the legacy systems. The method has three key constructs: i) techniques for requirements development, which includes the requirement elicitation, requirements analysis/modelling and requirements validation, ii) requirements documentation and iii) facilitating the requirements management. It focuses on system development methodologies for the human driven ICT solutions that provide communication, collaboration, information sharing and exchange through computer integrated environments for professionals situated in discrete locations but working in a multidisciplinary and interdisciplinary environment. The overview for each chapter of the book is as follows; Chapter 1 provides an overview by setting the scene and presents the issues involved in requirements engineering and CIE (Computer Integrated Environments). Furthermore, it makes an introduction to the necessity for requirements engineering for CIE system development, experiences and lessons learnt cumulatively from CIE systems developments that the authors have been involved in, and the process of the development of an ideal requirements engineering framework for CIE systems development, based on the experiences and lessons learnt from the multi-case studies. Chapter 2 aims at building up contextual knowledge to acquire a deeper understanding of the topic area. This includes a detailed definition of the requirements engineering discipline and the importance and principles of requirements engineering and its process. In addition, state of the art techniques and approaches, including contextual design approach, the use case modelling, and the agile requirements engineering processes, are explained to provide contextual knowledge and understanding about requirements engineering to the readers. After building contextual knowledge and understanding about requirements engineering in chapter 2, chapter 3 attempts to identify a scope and contextual knowledge and understanding about computer integrated environments and Building Information Modelling (BIM). In doing so, previous experiences of the authors about systems developments for computer integrated environments are explained in detail as the CIE/BIM case studies. In the light of contextual knowledge gained about requirements engineering in chapter 2, in order to realize the critical necessity of requirements engineering to combine technology, process and people issues in the right balance, chapter 4 will critically evaluate the requirements engineering activities of CIE systems developments that are explained in chapter 3. Furthermore, to support the necessity of requirements engineering for human centred CIE systems development, the findings from semi-structured interviews are shown in a concept map that is also explained in this chapter. In chapter 5, requirements engineering is investigated from different angles to pick up the key issues from discrete research studies and practice such as traceability through process and product modelling, goal-oriented requirements engineering, the essential and incidental complexities in requirements models, the measurability of quality requirements, the fundamentals of requirements engineering, identifying and involving the stakeholders, reconciling software requirements and system architectures and barriers to the industrial uptake of requirements engineering. In addition, a comprehensive research study measuring the success of requirements engineering processes through a set of evaluation criteria is introduced. Finally, the key issues and the criteria are comparatively analyzed and evaluated in order to match each other and confirm the validity of the criteria for the evaluation and assessment of the requirements engineering implementation in the CIE case study projects in chapter 7 and the key issues will be used in chapter 9 to support the CMM (Capability Maturity Model) for acceptance and wider implications of the requirements engineering framework to be proposed in chapter 8. Chapter 6 explains and particularly focuses on how the requirements engineering activities in the case study projects were handled by highlighting strengths and weaknesses. This will also include the experiences and lessons learnt from these system development practices. The findings from these developments will also be utilized to support the justification of the necessity of a requirements engineering framework for the CIE systems developments. In particular, the following are addressed. • common and shared understanding in requirements engineering efforts, • continuous improvement, • outputs of requirement engineering • reflections and the critical analysis of the requirements engineering approaches in these practices. The premise of chapter 7 is to evaluate and assess the requirements engineering approaches in the CIE case study developments from multiple viewpoints in order to find out the strengths and the weaknesses in these requirements engineering processes. This evaluation will be mainly based on the set of criteria developed by the researchers and developers in the requirements engineering community in order to measure the success rate of the requirements engineering techniques after their implementation in the various system development projects. This set of criteria has already been introduced in chapter 5. This critical assessment includes conducting a questionnaire based survey and descriptive statistical analysis. In chapter 8, the requirements engineering techniques tested in the CIE case study developments are composed and compiled into a requirements engineering process in the light of the strengths and the weaknesses identified in the previous chapter through benchmarking with a Capability Maturity Model (CMM) to ensure that it has the required level of maturity for implementation in the CIE systems developments. As a result of this chapter, a framework for a generic requirements engineering process for CIE systems development will be proposed. In chapter 9, the authors will discuss the acceptance and the wider implications of the proposed framework of requirements engineering process using the CMM from chapter 8 and the key issues from chapter 5. Chapter 10 is the concluding chapter and it summarizes the findings and brings the book to a close with recommendations for the implementation of the Proposed RE framework and also prescribes a guideline as a way forward for better implementation of requirements engineering for successful developments of the CIE systems in the future

Digital transformation as a backbone for holistic product development of transformers

Transformer manufacturers have a tough job competing globally, as it is a traditional, highly legacy driven, price-sensitive that also demands high reliability. With shareholders targeting to improve profits, manufacturers tend to focus on production capacity, flexibility, and improving production processes. On the contrary, when production goes global, the product development process faces critical hallenges in localisation of design and production, transnational design collaboration and meeting local regulations and standards. Therefore, it becomes key to international success. Digital transformation is a lever for transforming the product development process to realise the success of the global expansion. The article covers proven technologies from other industries and captures customers’ requirements to order execution by managing product complexity. System driven product development can be used as a tool for system thinking by adapting modularisation, knowledge management, and design automation in engineering design processes. A combination of these technologies can be successfully used to build a paperless factory and product digital twin. This article acts as a guide to top managers in defining proven approaches to the digital transformation of the product development process and hence to achieve success. Digital transformation in the product development of transformers is an important lever to increase profitability in transformer manufacturing. Digital transformation is a top management topic and needs a strategic approach. If appropriately addressed, it has the ability to transform the entire business. This encompasses multiple important functions, from customer requirements, product portfolio management, complexity management, design and development, manufacturing support, supply chain management. All these need to be integrated with a digital thread by analysing the existing process in four layers: product development process, sub-process, objects, and IT architecture. Following a combination of the top-down and bottom-up approach, management can successfully convert the benefits of digital transformation into balance sheet figures

Development of a Knowledge Management System Integrated with Local Communication Channels and Knowledge Management Initiatives for Kenyan Rural Farming Communities

yesThis paper presents an innovative application of wireless, mobile and ubiquitous technologies to support informal and collaborative learning in Kenyan rural farming communities. Such an approach is achieved by the development of a knowledge management system (KMS) integrated with existing local community communication channels, together with experimental knowledge management (KM) initiatives employing the VeSeL (Village e-Science for Life) distributed resource kits (DRKs). The initiatives support illiterate and semi-literate farming community groups, in learning new agriculture practices, and also enable the use of advanced digital technology to improve their agricultural practices and literacy levels. Results of a recent field trip to Kenya are presented and an application sketch is developed. The process of applying wireless and Internet technologies for the education of local farming communities, using irrigation and water management as the application, concludes the paper.EPSR

An Innovative Approach to the Integrated Management System Development: SIMPRO-IMS Web Based Environment

The purpose of this paper is to contribute to learning, knowledge creation and knowledge transfer for building organization innovability by integrating the management systems in the SIMPRO-IMS web based environment. The paper content consists of the interpretation of role-play simulation, role-play simulation process description, methodology, and the employment of role-play simulation outcomes, as well as the discussion of the knowledge thus obtained. Primary the model of the SIMPRO-Q education environment has been developed and tested during a period of 15 years in several industrial organizations as well as service organizations such as Higher Education Institution (HEI) and Healthcare Organization (HCO). The newest version SIMPRO-IMS has recently been developed to support a need of integration of management systems and information archiving. With the last development, SIMPRO-IMS web based environment, processes of five ISO systems are integrated for parallel development, implementation, auditing, maintaining and leading. SIMPRO-IMS provides management with the apparatus necessary to realize a systematic and verifiable approach to the creation and control of IMS documentation. At the same time contributes to the preservation of organization memory in response to the growing challenges of globalization and digitalization. The research is limited by the complexity of a real system and possible empiric results verification. The results achieved are verified when people really overcome the resistance to change. This can be assessed thoughtfully only after some period of time. Another limitation is presented by measurability of real enhancement achieved in quality, safety and environmentality of production, and business continuity and social responsibility of an organization. Development and progress in the methodology of SIMPRO-IMS web based environment is encoded in upgrading the SIMPRO database by processes of the environmental management, occupational health & safety management, information security management, energy management, service management, business continuity management and social responsibility management into one cohesive system with a holistic set of documentation, policies, procedures and processes, and a preserving knowledge for learning, new knowledge creation and knowledge transfer for building organization innovability

Development of methods relevant to feedback management (FBM) for the krill fishery

The primary objective for this project is to develop knowledge on the marine environment essential for the implementation of a Feed-Back Management (FBM) system. In terms of FBM, Marine Protected Area (MPA) development in CCAMLR Planning Domain 1 encompasses the major krill fishing grounds. Thus, data supporting FBM as an integral part of the broader management strategies of the krill fisheries within Domain 1 are critical if the fishery is to be managed by an empirical understanding of krill density, distribution, availability and predator needs. A future developed FBM system, as presented in SC-CAMLR XXXVI/BG20 requires acoustic data to be collected, processed and reported continuously during the fishing season as a measure of the available prey field. This information can be integrated with finer-scale knowledge of krill predator feeding strategies and updated through specific scientific studies at regular (multiyear) intervals. The FBM process studies will take place during the Austral summer 2018-2019.Development of methods relevant to feedback management (FBM) for the krill fisherypublishedVersio

Agile Requirements Engineering: A systematic literature review

Nowadays, Agile Software Development (ASD) is used to cope with increasing complexity in system development. Hybrid development models, with the integration of User-Centered Design (UCD), are applied with the aim to deliver competitive products with a suitable User Experience (UX). Therefore, stakeholder and user involvement during Requirements Engineering (RE) are essential in order to establish a collaborative environment with constant feedback loops. The aim of this study is to capture the current state of the art of the literature related to Agile RE with focus on stakeholder and user involvement. In particular, we investigate what approaches exist to involve stakeholder in the process, which methodologies are commonly used to present the user perspective and how requirements management is been carried out. We conduct a Systematic Literature Review (SLR) with an extensive quality assessment of the included studies. We identified 27 relevant papers. After analyzing them in detail, we derive deep insights to the following aspects of Agile RE: stakeholder and user involvement, data gathering, user perspective, integrated methodologies, shared understanding, artifacts, documentation and Non-Functional Requirements (NFR). Agile RE is a complex research field with cross-functional influences. This study will contribute to the software development body of knowledge by assessing the involvement of stakeholder and user in Agile RE, providing methodologies that make ASD more human-centric and giving an overview of requirements management in ASD.Ministerio de Economía y Competitividad TIN2013-46928-C3-3-RMinisterio de Economía y Competitividad TIN2015-71938-RED