A model for enhancing software project management using software agent technology

The present study has originated from the realisation that numerous software development projects either do not live up to expectations or fail outright. The scope, environment and implementation of traditional software projects have changed due to various reasons such as globalisation, advances in computing technologies and, last but not least, the development and deployment of software projects in distributed, collaborative and virtual environments. As a result, traditional project management methods cannot and do not address the added complexities found in this ever-changing environment. In this study the processes and procedures associated with software project management (SPM) were explored. SPM can be defined as the process of planning, organising, staffing, monitoring, controlling and leading a software project. The current study is principally aimed at making a contribution to enhancing and supporting SPM. A thorough investigation into software agent computing resulted in the realisation that software agent technology can be regarded as a new paradigm that may be used to support the SPM processes. A software agent is an autonomous system that forms part of an environment, can sense the environment and act on it over a period of time, in pursuit of its own agenda. The software agent can also perceive, reason and act by selecting and executing an appropriate action. The unique requirements of SPM and the ways in which agent technology may address these were subsequently identified. It was concluded that agent technology is specifically suited to geographically distributed systems, large network systems and mobile devices. Agents provide a natural metaphor for support in a team environment where cooperation and the coordination of actions toward a common goal, as well as the monitoring and controlling of actions are strongly supported. Although it became evident that agent technology is indeed being applied to areas and sections of the SPM environment, it is not being applied to the whole spectrum, i.e. to all core and facilitating functions of SPM. If software agents were to be used across the whole spectrum of SPM processes, this could provide a significant advantage to software project managers who are currently using other contemporary methods. The "SPMSA" model (Software Project Management supported by Software Agents) was therefore proposed. This model aims to enhance SPM by taking into account the unique nature and changing environment of software projects. The SPMSA model is unique as it supports the entire spectrum of SPM functionality, thus supporting and enhancing each key function with a team of software agents. Both the project manager and individual team members will be supported during software project management processes to simplify their tasks, eliminate the complexities, automate actions and enhance coordination and communication. Virtual teamwork, knowledge management, automated workflow management and process and task coordination will also be supported. A prototype of a section of the risk management key function of the SPMSA model was implemented as `proof of concept'. This prototype may be expanded to include the entire SPMSA model and cover all areas of SPM. Finally, the SPMSA model was verified by comparing the SPM phases of the model to the Plan-Do-Check-Act (PDCA) cycle. These phases of the SPMSA model were furthermore compared to the basic phases of software development as prescribed by the ISO 10006:2003 standard for projects. In both cases the SPMSA model compared favourably. Hence it can be concluded that the SPMSA model makes a fresh contribution to the enhancement of SPM by utilising software agent technology.School of ComputingPh. D. (Computer Science

Student teamwork: developing virtual support for team projects

In the 21st century team working increasingly requires online cooperative skills as well as more traditional skills associated with face to face team working. Virtual team working differs from face to face team working in a number of respects, such as interpreting the alternatives to visual cues, adapting to synchronous communication, developing trust and cohesion and cultural interpretations. However, co-located student teams working within higher education can only simulate team working as it might be experienced in organisations today. For example, students can learn from their mistakes in a non-threatening environment, colleagues tend to be established friends and assessing teamwork encourages behaviour such as “free-riding”. Using a prototyping approach, which involves students and tutors, a system has been designed to support learners engaged in team working. This system helps students to achieve to their full potential and appreciate issues surrounding virtual teamwork. The Guardian Agent system enables teams to allocate project tasks and agree ground rules for the team according to individuals’ preferences. Results from four cycles of its use are presented, together with modifications arising from iterations of testing. The results show that students find the system useful in preparing for team working, and have encouraged further development of the system

An Approach to Agent-Based Service Composition and Its Application to Mobile

This paper describes an architecture model for multiagent systems that was developed in the European project LEAP (Lightweight Extensible Agent Platform). Its main feature is a set of generic services that are implemented independently of the agents and can be installed into the agents by the application developer in a flexible way. Moreover, two applications using this architecture model are described that were also developed within the LEAP project. The application domain is the support of mobile, virtual teams for the German automobile club ADAC and for British Telecommunications

A design recording framework to facilitate knowledge sharing in collaborative software engineering

This paper describes an environment that allows a development team to share knowledge about software artefacts by recording decisions and rationales as well as supporting the team in formulating and maintaining design constraints. It explores the use of multi-dimensional design spaces for capturing various issues arising during development and presenting this meta-information using a network of views. It describes a framework to underlie the collaborative environment and shows the supporting architecture and its implementation. It addresses how the artefacts and their meta-information are captured in a non-invasive way and shows how an artefact repository is embedded to store and manage the artefacts

Proceedings ICPW'07: 2nd International Conference on the Pragmatic Web, 22-23 Oct. 2007, Tilburg: NL

Proceedings ICPW'07: 2nd International Conference on the Pragmatic Web, 22-23 Oct. 2007, Tilburg: N

Integration of decision support systems to improve decision support performance

Decision support system (DSS) is a well-established research and development area. Traditional isolated, stand-alone DSS has been recently facing new challenges. In order to improve the performance of DSS to meet the challenges, research has been actively carried out to develop integrated decision support systems (IDSS). This paper reviews the current research efforts with regard to the development of IDSS. The focus of the paper is on the integration aspect for IDSS through multiple perspectives, and the technologies that support this integration. More than 100 papers and software systems are discussed. Current research efforts and the development status of IDSS are explained, compared and classified. In addition, future trends and challenges in integration are outlined. The paper concludes that by addressing integration, better support will be provided to decision makers, with the expectation of both better decisions and improved decision making processes

Coordination approaches and systems - part I : a strategic perspective

This is the first part of a two-part paper presenting a fundamental review and summary of research of design coordination and cooperation technologies. The theme of this review is aimed at the research conducted within the decision management aspect of design coordination. The focus is therefore on the strategies involved in making decisions and how these strategies are used to satisfy design requirements. The paper reviews research within collaborative and coordinated design, project and workflow management, and, task and organization models. The research reviewed has attempted to identify fundamental coordination mechanisms from different domains, however it is concluded that domain independent mechanisms need to be augmented with domain specific mechanisms to facilitate coordination. Part II is a review of design coordination from an operational perspective

Next generation software environments : principles, problems, and research directions

The past decade has seen a burgeoning of research and development in software environments. Conferences have been devoted to the topic of practical environments, journal papers produced, and commercial systems sold. Given all the activity, one might expect a great deal of consensus on issues, approaches, and techniques. This is not the case, however. Indeed, the term "environment" is still used in a variety of conflicting ways. Nevertheless substantial progress has been made and we are at least nearing consensus on many critical issues.The purpose of this paper is to characterize environments, describe several important principles that have emerged in the last decade or so, note current open problems, and describe some approaches to these problems, with particular emphasis on the activities of one large-scale research program, the Arcadia project. Consideration is also given to two related topics: empirical evaluation and technology transition. That is, how can environments and their constituents be evaluated, and how can new developments be moved effectively into the production sector