Factors Affecting the Accessibility of IT Artifacts : A Systematic Review

Accessibility awareness and development have improved in the past two decades, but many users still encounter accessibility barriers when using information technology (IT) artifacts (e.g., user interfaces and websites). Current research in information systems and human-computer interaction disciplines explores methods, techniques, and factors affecting the accessibility of IT artifacts for a particular population and provides solutions to address these barriers. However, design realized in one solution should be used to provide accessibility to the widest range of users, which requires an integration of solutions. To identify the factors that cause accessibility barriers and the solutions for users with different needs, a systematic literature review was conducted. This paper contributes to the existing body of knowledge by revealing (1) management- and development-level factors, and (2) user perspective factors affecting accessibility that address different accessibility barriers to different groups of population (based on the International Classification of Functioning by the World Health Organization). Based on these findings, we synthesize and illustrate the factors and solutions that need to be addressed when creating an accessible IT artifact.© 2022 by the Association for Information Systems. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and full citation on the first page. Copyright for components of this work owned by others than the Association for Information Systems must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists requires prior specific permission and/or fee. Request permission to publish from: AIS Administrative Office, P.O. Box 2712 Atlanta, GA, 30301-2712 Attn: Reprints are via e-mail from [email protected]=vertaisarvioitu|en=peerReviewed

MapSense: Design and Field Study of Interactive Maps for Children Living with Visual Impairments

We report on the design process leading to the creation of MapSense, a multi-sensory interactive map for visually impaired children. We conducted a formative study in a specialized institute to understand children’s educational needs, their context of care and their preferences regarding interactive technologies. The findings (1) outline the needs for tools and methods to help children to acquire spatial skills and (2) provide four design guidelines for educational assistive technologies. Based on these findings and an iterative process, we designed and deployed MapSense in the institute during two days. It enables collaborations between children with a broad range of impairments, proposes reflective and ludic scenarios and allows caretakers to customize it as they wish. A field experiment reveals that both children and caretakers considered the system successful and empowering

CreaTable Content and Tangible Interaction in Aphasia

Multimedia digital content (combining pictures, text and music) is ubiquitous. The process of creating such content using existing tools typically requires complex, language-laden interactions which pose a challenge for users with aphasia (a language impairment following brain injury). Tangible interactions offer a potential means to address this challenge, however, there has been little work exploring their potential for this purpose. In this paper, we present CreaTable – a platform that enables us to explore tangible interaction as a means of supporting digital content creation for people with aphasia. We report details of the co-design of CreaTable and findings from a digital creativity workshop. Workshop findings indicated that CreaTable enabled people with aphasia to create something they would not otherwise have been able to. We report how users’ aphasia profiles affected their experience, describe tensions in collaborative content creation and provide insight into more accessible content creation using tangibles

Future bathroom: A study of user-centred design principles affecting usability, safety and satisfaction in bathrooms for people living with disabilities

Research and development work relating to assistive technology 2010-11 (Department of Health) Presented to Parliament pursuant to Section 22 of the Chronically Sick and Disabled Persons Act 197

Client Collab: a supplement to the Canadian occupational performance measure to facilitate client-centered goal setting in populations with aphasia

While it is commonly understood by occupational therapy practitioners that collaborative goal setting leads to increased goal achievement (Sugavanam, Mead, Bulley, Donaghy, & van Wijck, 2013), the current literature shows that people with post stroke aphasia are not optimally involved in the collaborative goal setting process (Berg, Askim, Balandin, Armstrong, & By Rise, 2017; Berg, By Rise, Balandin, Armstrong, & Askim, 2016; Rohde, Townley-O’Neill, Trendall, Worrall, & Cornwell, 2012). This leads to reduced goal achievement (Sugavanam, Mead, Bulley, Donaghy, & van Wijck, 2013) and ultimately less leisure and social participation (Hilari, 2011; Eriksson, Aasnes, Tistad, Guidetti, & von Koch, 2012; Nätterlund, 2010). ClientCollab is a theory-based and evidence-driven online visual supplement to the Canadian Occupational Performance Measure (COPM), designed to reduce the cognitive and communication burdens of the COPM and assist the practitioner and client with aphasia in the goal setting process. ClientCollab is guided by research on reading and pictorial comprehension of people with aphasia as well as by the Universal Design of Learning (UDL) theory. The online program is available free of charge at www.clientcollab.net and is designed to be used in conjunction with the COPM to assist the occupational therapy practitioner and client in identifying occupational performance issues. The content of the program parallels the section and subsection breakdown of the COPM and is designed for use during step one of the COPM to assist in the identification of occupational performance issues. The objective of the program is to increase communication between client and practitioner during the goal setting process as well as to increase the number of goals developed with client input. ClientCollab is meant to act as a visual supplement to the goal setting section of the COPM, however it is not meant or able to fully replace the COPM, and must be used in conjunction with the paper or online version of the COPM. In conclusion, ClientCollab aims to decrease the cognitive and communication barriers limiting people with aphasia from completing the COPM in hopes of facilitating increased collaborative goal setting and ultimately increased goal achievement in this population