Extending 5G capacity planning through advanced subscriber behavior-centric clustering

his work focuses on providing enhanced capacity planning and resource management for 5G networks through bridging data science concepts with usual network planning processes. For this purpose, we propose using a subscriber-centric clustering approach, based on subscribers’ behavior, leading to the concept of intelligent 5G networks, ultimately resulting in relevant advantages and improvements to the cellular planning process. Such advanced data-science-related techniques provide powerful insights into subscribers’ characteristics that can be extremely useful for mobile network operators. We demonstrate the advantages of using such techniques, focusing on the particular case of subscribers’ behavior, which has not yet been the subject of relevant studies. In this sense, we extend previously developed work, contributing further by showing that by applying advanced clustering, two new behavioral clusters appear, whose traffic generation and capacity demand profiles are very relevant for network planning and resource management and, therefore, should be taken into account by mobile network operators. As far as we are aware, for network, capacity, and resource management planning processes, it is the first time that such groups have been considered. We also contribute by demonstrating that there are extensive advantages for both operators and subscribers by performing advanced subscriber clustering and analytics.info:eu-repo/semantics/publishedVersio

Review of Data Mining Techniques for Churn Prediction in Telecom

Telecommunication sector generates a huge amount of data due to increasing number of subscribers, rapidly renewable technologies; data based applications and other value added service. This data can be usefully mined for churn analysis and prediction. Significant research had been undertaken by researchers worldwide to understand the data mining practices that can be used for predicting customer churn. This paper provides a review of around 100 recent journal articles starting from year 2000 to present the various data mining techniques used in multiple customer based churn models. It then summarizes the existing telecom literature by highlighting the sample size used, churn variables employed and the findings of different DM techniques. Finally, we list the most popular techniques for churn prediction in telecom as decision trees, regression analysis and clustering, thereby providing a roadmap to new researchers to build upon novel churn management models

Review of Data Mining Techniques for Churn Prediction in Telecom

Telecommunication sector generates a huge amount of data due to increasing number of subscribers, rapidly renewable technologies; data based applications and other value added service. This data can be usefully mined for churn analysis and prediction. Significant research had been undertaken by researchers worldwide to understand the data mining practices that can be used for predicting customer churn. This paper provides a review of around 100 recent journal articles starting from year 2000 to present the various data mining techniques used in multiple customer based churn models. It then summarizes the existing telecom literature by highlighting the sample size used, churn variables employed and the findings of different DM techniques. Finally, we list the most popular techniques for churn prediction in telecom as decision trees, regression analysis and clustering, thereby providing a roadmap to new researchers to build upon novel churn management models

Research trends in customer churn prediction: A data mining approach

This study aims to present a very recent literature review on customer churn prediction based on 40 relevant articles published between 2010 and June 2020. For searching the literature, the 40 most relevant articles according to Google Scholar ranking were selected and collected. Then, each of the articles were scrutinized according to six main dimensions: Reference; Areas of Research; Main Goal; Dataset; Techniques; outcomes. The research has proven that the most widely used data mining techniques are decision tree (DT), support vector machines (SVM) and Logistic Regression (LR). The process combined with the massive data accumulation in the telecom industry and the increasingly mature data mining technology motivates the development and application of customer churn model to predict the customer behavior. Therefore, the telecom company can effectively predict the churn of customers, and then avoid customer churn by taking measures such as reducing monthly fixed fees. The present literature review offers recent insights on customer churn prediction scientific literature, revealing research gaps, providing evidences on current trends and helping to understand how to develop accurate and efficient Marketing strategies. The most important finding is that artificial intelligence techniques are are obviously becoming more used in recent years for telecom customer churn prediction. Especially, artificial NN are outstandingly recognized as a competent prediction method. This is a relevant topic for journals related to other social sciences, such as Banking, and also telecom data make up an outstanding source for developing novel prediction modeling techniques. Thus, this study can lead to recommendations for future customer churn prediction improvement, in addition to providing an overview of current research trends.info:eu-repo/semantics/acceptedVersio

Multifunctional Product Marketing Using Social Media Based on the Variable-Scale Clustering

Customers\u27 demands have become more dynamic and complicated owing to the functional diversity and lifecycle reduction of products which pushes enterprises to identify the real-time needs of distinct customers in a superior way. Meanwhile, social media turned as an emerging channel where customers often spontaneously can express their perceptions and thoughts about products promptly. This paper examines the customer satisfaction identification and improvement problem based on social media mining. First, we proposed the public opinion sensitivity index (POSI) to uncover target customers from extensive short-textual reviews. Subsequently, we presented a customer segmentation approach based on the sentiment analysis and the variable-scale clustering (VSC). The approach is able to get several customer clusters with the same satisfaction level where customers belonging to each cluster have similar interests. Finally, customer-centered marketing strategies and customer difference marketing campaigns are planned under the shadow of customer segmentation results. The experiments illustrate that our proposed method can support marketing decision marketing in practice that enriches the intention of the current customer relationship management

Video advertisement mining for predicting revenue using random forest

Shaken by the threat of financial crisis in 2008, industries began to work on the topic of predictive analytics to efficiently control inventory levels and minimize revenue risks. In this third-generation age of web-connected data, organizations emphasized the importance of data science and leveraged the data mining techniques for gaining a competitive edge. Consider the features of Web 3.0, where semantic-oriented interaction between humans and computers can offer a tailored service or product to meet consumers\u27 needs by means of learning their preferences. In this study, we concentrate on the area of marketing science to demonstrate the correlation between TV commercial advertisements and sales achievement. Through different data mining and machine-learning methods, this research will come up with one concrete and complete predictive framework to clarify the effects of word of mouth by using open data sources from YouTube. The uniqueness of this predictive model is that we adopt the sentiment analysis as one of our predictors. This research offers a preliminary study on unstructured marketing data for further business use

Prediction Techniques in Internet of Things (IoT) Environment: A Comparative Study

Socialization and Personalization in Internet of Things (IOT) environment are the current trends in computing research. Most of the research work stresses the importance of predicting the service & providing socialized and personalized services. This paper presents a survey report on different techniques used for predicting user intention in wide variety of IOT based applications like smart mobile, smart television, web mining, weather forecasting, health-care/medical, robotics, road-traffic, educational data mining, natural calamities, retail banking, e-commerce, wireless networks & social networking. As per the survey made the prediction techniques are used for: predicting the application that can be accessed by the mobile user, predicting the next page to be accessed by web user, predicting the users favorite TV program, predicting user navigational patterns and usage needs on websites & also to extract the users browsing behavior, predicting future climate conditions, predicting whether a patient is suffering from a disease, predicting user intention to make implicit and human-like interactions possible by accepting implicit commands, predicting the amount of traffic occurring at a particular location, predicting student performance in schools & colleges, predicting & estimating the frequency of natural calamities occurrences like floods, earthquakes over a long period of time & also to take precautionary measures, predicting & detecting false user trying to make transaction in the name of genuine user, predicting the actions performed by the user to improve the business, predicting & detecting the intruder acting in the network, predicting the mood transition information of the user by using context history, etc. This paper also discusses different techniques like Decision Tree algorithm, Artificial Intelligence and Data Mining based Machine learning techniques, Content and Collaborative based Recommender algorithms used for prediction

A Business Intelligence Framework to Provide Performance Management through a Holistic Data Mining View

Traditional views of business intelligence have mainly focused on the physical and human aspects of the organization. This paper tries to show that a new information view of business activities can make a platform for developing business intelligence and support performance management. To do that, the paper proposes a new framework that can be used to provide high level of business intelligence for performance management usage. The framework introduces a hierarchy of performance influencers and a new methodology for managing them. The new methodology introduces a holistic view towards data mining concepts. The framework can be served as a blueprint for the companies which use any of ecommerce business models

User Needs Mining Based on Topic Analysis of Online Reviews

The purpose of this paper is to aggregate the topic information of online review text and clarify the user needs. We conducted the study on online reviews of women’s clothing store of Taobao.com with semantic analysis and text mining. Online reviews were collected by means of web crawler. Using Chinese word segmentation tool and data analysis tool, the word frequency statistics was realized. The statistical software was used for the clustering analysis and multidimensional scaling analysis of high frequency keywords. The results show that the content of online reviews mainly includes four topics: basic features of products, additional features of products, user experience and product display. It reveals the potential user needs of women’s clothing store of Taobao.com, which cannot only help consumers to make rational decisions, but also provide guidance to merchants and manufacturers