Identifying industry 5.0 contributions to sustainable development: A strategy roadmap for delivering sustainability values

Scholars believe that the newly introduced Industry 5.0 has the potential to move beyond the profit-centered productivity of Industry 4.0 and to promote sustainable development goals such as human-centricity, socio-environmental sustainability, and resilience. However, little has been done to understand how this ill-defined phenomenon may deliver its indented sustainability values despite these speculative promises. To address this knowledge gap, the present study developed a strategy roadmap that explains the mechanism by which Industry 5.0 delivers its intended sustainable development functions. The study first developed and introduced the Industry 5.0 reference model that describes the technical and functional properties of this phenomenon. The study further conducted a content-centric synthesis of the literature and identified the sustainable development functions of Industry 5.0. Next, the interpretive structural modeling (ISM) technique was employed to identify the sequential relationships among the functions and construct the Industry 5.0-enabled model of sustainable development. The ISM involved collecting the opinions of 11 Industry 5.0 experts through expert panel meetings. Results revealed that Industry 5.0 delivers sustainable development values through 16 functions. Circular intelligent products, employee technical assistance, intelligent automation, open sustainable innovation, renewable integration, and supply chain adaptability are examples of the functions identified. These functions are highly interrelated and should be developed in a specific order so that the synergies and complementarities among them would maximize the sustainable development value gains. The roadmap to Industry 5.0-driven sustainability developed in this study is expected to provide a better understanding of ways Industry 5.0 can contribute to sustainable development, explaining how the development of its functions should be managed to maximize their synergies and contribution to the intended sustainability values. The study also highlights important avenues for future research, emphasizing the potential enablers of Industry 5.0 development, such as Government 5.0 or Corporate Governance 5.0

Exogenous Shocks and Business Process Management : A Scholars' Perspective on Challenges and Opportunities

Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic

Exogenous Shocks and Business Process Management

Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic

Identifying and Scoping Context-Specific Use Cases For Blockchain-Enabled Systems in the Wild.

Advances in technology often provide a catalyst for digital innovation. Arising from the global banking crisis at the end of the first decade of the 21st Century, decentralised and distributed systems have seen a surge in growth and interest. Blockchain technology, the foundation of the decentralised virtual currency Bitcoin, is one such catalyst. The main component of a blockchain, is its public record of verified, timestamped transactions maintained in an append-only, chain-like, data structure. This record is replicated across n-nodes in a network of co-operating participants. This distribution offers a public proof of transactions verified in the past. Beyond tokens and virtual currency, real-world use cases for blockchain technology are in need of research and development. The challenge in this proof-of-concept research is to identify an orchestration model of innovation that leads to the successful development of software artefacts that utilise blockchain technology. These artefacts must maximise the potential of the technology and enhance the real-world business application. An original two phase orchestration model is defined. The model includes both a discovery and implementation phase and implements state-of-the-art process innovation frameworks: Capability Maturity Modelling, Business Process Redesign, Open Innovation and Distributed Digital Innovation. The model succeeds in its aim to generate feasible problem-solution design pairings to be implemented as blockchain enabled software systems. Three systems are developed: an internal supply-chain management system, a crowd-source sponsorship model for individual players on a team and a proof-of-origin smart tag system. The contribution is to have defined an innovation model through which context-specific blockchain usecases can be identified and scoped in the wild

Trustworthiness Requirements in Information Systems Design: Lessons Learned from the Blockchain Community

In modern society, where digital security is a major preoccupation, the perception of trust is undergoing fundamental transformations. Blockchain community created a substantial body of knowledge on design and development of trustworthy information systems and digital trust. Yet, little research is focused on broader scope and other forms of trust. In this study, we review the research literature reporting on design and development of blockchain solutions and focus on trustworthiness requirements that drive these solutions. Our findings show that digital trust is not the only form of trust that the organizations seek to reenforce: trust in technology and social trust remain powerful drivers in decision making. We analyze 56 primary studies, extract and formulate a set of 21 trustworthiness requirements. While originated from blockchain literature, the formulated requirements are technology-neutral: they aim at supporting business and technology experts in translating their trust issues into specific design decisions and in rationalizing their technological choices. To bridge the gap between social and technological domains, we associate the trustworthiness requirements with three trustworthiness factors defined in the social science: ability, benevolence and integrity

Network-based business process management: embedding business logic in communications networks

Advanced Business Process Management (BPM) tools enable the decomposition of previously integrated and often ill-defined processes into re-usable process modules. These process modules can subsequently be distributed on the Internet over a variety of many different actors, each with their own specialization and economies-of-scale. The economic benefits of process specialization can be huge. However, how should such actors in a business network find, select, and control, the best partner for what part of the business process, in such a way that the best result is achieved? This particular management challenge requires more advanced techniques and tools in the enabling communications networks. An approach has been developed to embed business logic into the communications networks in order to optimize the allocation of business resources from a network point of view. Initial experimental results have been encouraging while at the same time demonstrating the need for more robust techniques in a future of massively distributed business processes.active networks;business process management;business protocols;embedded business logic;genetic algorithms;internet distributed process management;payment systems;programmable networks;resource optimization

An Integrated Retail Supply Chain Risk Management Framework: A System Thinking Approach

It is often taken for granted that the right products will be available to buy in retail outlets seven days a week, 52 weeks a year. Consumer perception is that of a simple service requirement, but the reality is a complex, time sensitive system - the retail supply chain (RSC). Due to short product life-cycles with uncertain supply and demand behaviour, the RSC faces many challenges and is very vulnerable to disruptions. In addition, external risk events such as BREXIT, extreme weather, the financial crisis, and terror attacks mean there is a need for effective RSC risk management (RSCRM) processes within organisations. Literature shows that although there is an increasing amount of research in RSCRM, it is highly theoretical with limited empirical evidence or applied methodologies. With an active enthusiasm coming from industry practitioners for RSCRM methodologies and support solutions, the RSCRM research community have acknowledged that the main issue for future research is not tools and techniques, but collaborative RSC system wide implementation. The implementation of a cross-organisational initiative such as RSCRM is a very complex task that requires real-world frameworks for real-world practitioners. Therefore, this research study attempts to explore the business requirements for developing a three-stage integrated RSCRM framework that will encourage extended RSC collaboration. While focusing on the practitioner requirements of RSCRM projects and inspired by the laws of Thermodynamics and the philosophy of System Thinking, in stage one a conceptual reference model, The �6 Coefficient, was developed building on the formative work of supply chain excellence and business process management. The �6 Coefficient reference model has been intricately designed to bridge the theoretical gap between practitioner and researcher with the aim of ensuring practitioner confidence in partaking in a complex business process project. Stage two focused on a need for a standardised vocabulary, and through the SCOR11 reference guide, acts as a calibration point for the integrated framework, ensuring easy transfer and application within supply chain industries. In their design, stages one and two are perfect complements to the final stage of the integrated framework, a risk assessment toolbox based on a Hybrid Simulation Study capable of monitoring the disruptive behaviour of a multi-echelon RSC from both a macro and micro level using the techniques of System Dynamics (SD) and Discrete Event Simulation (DES) modelling respectively. Empirically validated through an embedded mixed methods case study, results of the integrated framework application are very encouraging. The first phase, the secondary exploratory study, gained valuable empirical evidence of the barriers to successfully implementing a complex business project and also validated using simulation as an effective risk assessment tool. Results showed certain high-risk order policy decisions could potentially reduce total costs (TC) by over 55% and reduce delivery times by 3 days. The use of the �6 Coefficient as the communication/consultation phase of the primary RSCRM case study was hugely influential on the success of the overall hybrid simulation study development and application, with significant increase in both practitioner and researcher confidence in running an RSCRM project. This was evident in the results of the hybrid model’s macro and micro assessment of the RSC. SD results effectively monitored the behaviour of the RSC under important disruptive risks, showing delayed effects to promotions and knowledge loss resulted in a bullwhip effect pattern upstream with the FMCG manufacturer’s TC increasing by as much as €50m. The DES analysis, focusing on the NDC function of the RSC also showed results of TC sensitivity to order behaviour from retailers, although an optimisation based risk treatment has reduced TC by 30%. Future research includes a global empirical validation of the �6 Coefficient and enhancement of the application of thermodynamic laws in business process management. The industry calibration capabilities of the integrated framework application of the integrated framework will also be extensively tested