User experience in cross-cultural contexts

This dissertation discusses how interdisciplinary UX teams can consider culturally sensitive design elements during the UX design process. It contributes a state-of-the-art meta review on UX evaluation methods, two software tool artifacts for cross-functional UX teams, and empirical insights in the differing usage behaviors of a website plug-in of French, German and Italian users, website design preferences of Vietnamese and German users, as well as learnings from a field trip that focused on studying privacy and personalization in Mumbai, India. Finally, based on these empirical insights, this work introduces the concept culturally sensitive design that goes beyond traditional cross-cultural design considerations in HCI that do not compare different approaches to consider culturally sensitive product aspects in user research

Methodology supporting cognitive activity in students creative projects

Scrum-described software development methodology small student teams within the discipline of "Creative project" in "Computer Science and Engineering." It is shown that the iterative technology flexible software development projects based on the principles of system analysis and design international standards, ideally support the structure and content of the set active practice of students that will be formed from them in the process of studying this discipline

Methodology supporting cognitive activity in students creative projects

Scrum-described software development methodology small student teams within the discipline of "Creative project" in "Computer Science and Engineering." It is shown that the iterative technology flexible software development projects based on the principles of system analysis and design international standards, ideally support the structure and content of the set active practice of students that will be formed from them in the process of studying this discipline

A fresh recipe for designers: HCI approach to explore the nexus between design techniques and formal methods in software development

Emerging companies involved in design and implementation of innovative products demand multidisciplinary teams to be competitive in the market. This need mainly exposes designers to extend their knowledge not only in User Interface elements of the design process but also in software methodologies to cover the lack of resources and expertise in start-ups. It raises the question of how designers can line up HCI techniques with best practices in software development while preserving usability and easy-to-use principles. To explore this gap, this paper proposes an approach which combines existing technology and methods by studying the nexus between HCI prototyping and software engineering. The approach is applied into a case study in the design of a virtual shop harmonizing the use of storyboards and the spiral. A comprehensive analysis is performed by using a Technology acceptance model (TAM) regarding with two variables: usability and easy-to-use. The present finding underlines the positive integration of HCI techniques and formal methods without compromising user satisfaction with a potential benefit for small companies in a formation stage

User experience in cross-cultural contexts

This dissertation discusses how interdisciplinary UX teams can consider culturally sensitive design elements during the UX design process. It contributes a state-of-the-art meta review on UX evaluation methods, two software tool artifacts for cross-functional UX teams, and empirical insights in the differing usage behaviors of a website plug-in of French, German and Italian users, website design preferences of Vietnamese and German users, as well as learnings from a field trip that focused on studying privacy and personalization in Mumbai, India. Finally, based on these empirical insights, this work introduces the concept culturally sensitive design that goes beyond traditional cross-cultural design considerations in HCI that do not compare different approaches to consider culturally sensitive product aspects in user research

Using protocol analysis to explore the creative requirements engineering process

Protocol analysis is an empirical method applied by researchers in cognitive psychology and behavioural analysis. Protocol analysis can be used to collect, document and analyse thought processes by an individual problem solver. In general, research subjects are asked to think aloud when performing a given task. Their verbal reports are transcribed and represent a sequence of their thoughts and cognitive activities. These verbal reports are analysed to identify relevant segments of cognitive behaviours by the research subjects. The analysis results may be cross-examined (or validated through retrospective interviews with the research subjects). This paper offers a critical analysis of this research method, its approaches to data collection and analysis, strengths and limitations, and discusses its use in information systems research. The aim is to explore the use of protocol analysis in studying the creative requirements engineering process.<br /

WETICE 2004 Evaluating Collaborative Enterprises (ECE) Workshop - Final report

A summary of the fifth Evaluating Collaborative Enterprises (ECE) workshop which ran on June 14th at University of Modena, Italy. The overall theme of the workshop this year was evaluation within the software lifecyle rather than as a separate activity. Each of the five papers touched on this subject and the subsequent winner of Best Paper covered it thoroughly. Concerns about the level of interactivity within the workshop and WETICE itself prompted a format change to ``paired-paper'' sessions with plenty of discussion time. Several outstanding issus were identified during the discussion, including development of ``evaluation components'' alongside software components, the need to convince managers of the business case for evaluation and meta-evaluation of popular techniques with a view to avoiding studies that select inappropriate techniques or rely too heavily on one type of technique