The red and green signals for industrial salesforce: testing an integrated framework

Purpose A highly competitive business environment needs a creative strategy for long-term survival and a competitive advantage in an uncertain market environment. This objective induces organizations to adopt innovative workplace behavior for better performance. Accordingly, this study aims to examine the impact of spirit at work (SAW), perceived identifiability and shared responsibility on innovative work behavior (IWB) and task performance. Design/methodology/approach The data was collected from 72 business-to-business (B2B) sales teams consisting of 561 employees working in Pakistan's B2B industries. The data was then analyzed using PROCESS macro to test the research hypotheses. Findings The results have shown a surprising and inconsistent finding where shared responsibility has a relatively more substantial and positive influence on IWB and task performance than perceived identifiability and SAW. Research limitations/implications The shared responsibility dimension of "social loafing theory" always negatively influences work-related outcomes, but this study refutes this claim. Therefore, researchers should explore social loafing theory in cultures with a higher collectivism score on the Hofstede cultural model. Practical implications This study motivates the sales manager to reassess the shared responsibility concept, as it may play a synergetic role in boosting innovation in selling approaches. Originality/value As per the researchers' best knowledge, research on social loafing theory has never been conducted in a selling context, specifically in a collectivistic society

Impact of transformational leadership on work performance, burnout and social loafing: a mediation model

The aim of this research was to study the effect of transformational leadership on employees’ work outcomes which include their work performances and working burnout, and their working behavior such as social loafing at workplace. Also, it studies the impact of intrinsic motivation as a mediator between transformational leadership and other stated variables. A cross-sectional survey was conducted to collect data from 308 employees working in the telecommunication sector. To test the hypotheses, Model 4 of Process Hayes was used to test direct and mediating effects among transformational leadership and employees’ work outcomes and working behavior. The results showed that transformational leadership has a significant positive relationship with mediator intrinsic motivation. The results also concluded that work performance has positive significant relationship with transformational leadership. However, there is indirect and insignificant relationship of transformational leadership with working burnout and social loafing. Therefore, it can be stated that organizational leaders must have transformational attributes by getting informed of their employees well because transformational leader can inspire employees to achieve anticipated or significant outcomes. It gives employees self-confidence over specific jobs, as well as the power to make decisions once they have been trained

Achieving More with Less: Extra Milers’ Behavioral Influences in Teams

Teams are composed of individual members who collectively contribute to team success. As a result, contemporary team research tends to focus on how team overall properties (e.g., the average of team personality and behavior) affect team processes and effectiveness while overlooking the potential unique influences of specific members on team outcomes. Drawing on minority influence theory (Grant & Patil, 2012), we extend previous teams research by demonstrating that an extra miler (i.e., a team member exhibiting the highest frequency of extra-role behaviors in a team) can influence team processes and, ultimately, team effectiveness beyond the influences of all the other members. Specifically, based on a field study, we report that the extra miler’s behavioral influences (i.e., helping and voice) on team monitoring and backup processes and team effectiveness are contingent on his or her network position in the team, such that the member tends to have stronger influence on team outcomes when he or she is in a central position. We also find that even a single extra miler in a vital position plays a more important role in driving team processes and outcomes than do all the other members. Therefore, our research offers an important contribution to the team literature by demonstrating the disproportionate influences of specific team members on team overall outcomes.postprin

Social Loafing in Brainstorming CMC Teams: The Role of Moral Disengagement

Social loafing, i.e. the tendency of some individuals to not exert as much effort in team settings as when they are working alone, has been identified as a major source of productivity loss in brainstorming teams. Studies of social loafing in brainstorming Computer Mediated Communication teams are scant. This paper examines the mechanisms through which previously identified antecedents (Group size and perceived loafing of other members) of social loafing work. This paper utilizes the Theory of Moral Disengagement which helps explain how people engage in antisocial i.e. social loafing in this case, behavior by disengaging their self-sanctions that otherwise will restrain such conduct. To test the hypotheses, this study employs a controlled experiment with 47 undergraduate students from a Middle Eastern university. Findings indicate that diffusion of responsibility and dehumanization mediates the positive effect of group size on social loafing in brainstorming teams. Also, attribution of blame was found to have a direct negative effect on social loafing. Implications of these findings are discussed and managerial guidelines presented.Peer Reviewedhttp://deepblue.lib.umich.edu/bitstream/2027.42/116292/1/Alnuaimi et al. 2009.pd

Looking for a place to hide: a study of social loafing in agile teams

Social loafing refers to the behaviour of individual members of a team who have tendency not to work as hard as they could or should, because social groups provide a degree of anonymity such that individual team members feel that their poor performance will be hidden by the overall output of the team. Agile Software Development philosophy espouses the importance of cohesive project teams, the empowerment of these teams, and the collective ownership of the code produced by the team — social values similar to those of communities of practice. This paper posits that one of the unintended consequences of Agile Software Development is that it may give rise to social loafing, under certain conditions. In order to test this proposition, research was carried out on two software development teams over an eight month period to determine if the values inherent in Agile Software Development could give rise to social loafing The theoretical assumption adopted by the authors was that the project team which fully adopted the agile approach would exhibit a greater tendency for social loafing, in comparison to the other team. The findings of the study indicate, however, that the opposite was the case; accordingly, the study’s findings are interpreted to offer an explanation for this apparent paradox

Building an Ethical Small Group (Chapter 9 of Meeting the Ethical Challenges of Leadership)

This chapter examines ethical leadership in the small-group context. To help create groups that brighten rather than darken the lives of participants, leaders must foster individual ethical accountability among group members, ensure ethical group interaction, avoid moral pitfalls, and establish ethical relationships with other groups. In his metaphor of the leader\u27s light or shadow, Parker Palmer emphasizes that leaders shape the settings or contexts around them. According to Palmer, leaders are people who have an unusual degree of power to create the conditions under which other people must live and move and have their being, conditions that can either be as illuminating as heaven or as shadowy as hell. 1 In this final section of the text, I\u27ll describe some of the ways we can create conditions that illuminate the lives of followers in small-group, organizational, global, and crisis settings. Shedding light means both resisting and exerting influence. We must fend off pressures to engage in unethical behavior while actively seeking to create healthier moral environments

Transformational leadership and group outcomes: The mediating effects of social identification and empowerment

Collective efficacy, group helping behaviors, and group cohesion are group outcomes that have demonstrated pervasive effects on group performance. These group outcomes are important because of the strong relationships that have been established among these variables. Transformational leadership has shown to greatly foster these outcomes. The purpose of this thesis was to investigate the relationship between transformational leadership styles and organizational group outcomes in the workplace

Generational Differences in Use of Social Media in Today’s Workplace

This study examined the use of social media at work. Undergraduate students and professors were surveyed to try to find a generational relationship between the younger generation’s view of using sites such as Facebook while working and how some participants from an older generation perceived it. We also examined the effects of Facebook outside of work and whether or not postings made there could jeopardize a position at work. The results from our survey and research conclude that social media is an increasing problem because it serves as a distraction and predict that with increasing individual use of social media it will become more of a problem at work if it is not properly managed by the employer

Managing Virtual Team Performance: An Exploratory Study of Social Loafing and Social Comparison

This study investigates the effects of social comparison and social loafing on virtual team performance when teams engage in asynchronous ideation process. The results of the study suggest that the effects of social comparison and social loafing co-exist in virtual teams. Team members may choose to engage in different behaviors (social loafing vs. social comparison) in different team interactions. Furthermore, team members tend to elaborate on the ideas generated by co-workers. As a result, teams with less social loafing will produce richer elaboration on ideas generated