The Public’s Perception of Humanlike Robots: Online Social Commentary Reflects an Appearance-Based Uncanny Valley, a General Fear of a “Technology Takeover”, and the Unabashed Sexualization of Female-Gendered Robots

Towards understanding the public’s perception of humanlike robots, we examined commentary on 24 YouTube videos depicting social robots ranging in human similarity – from Honda’s Asimo to Hiroshi Ishiguro’s Geminoids. In particular, we investigated how people have responded to the emergence of highly humanlike robots (e.g., Bina48) in contrast to those with more prototypically-“robotic” appearances (e.g., Asimo), coding the frequency at which the uncanny valley versus fears of replacement and/or a “technology takeover” arise in online discourse based on the robot’s appearance. Here we found that, consistent with Masahiro Mori’s theory of the uncanny valley, people’s commentary reflected an aversion to highly humanlike robots. Correspondingly, the frequency of uncanny valley-related commentary was significantly higher in response to highly humanlike robots relative to those of more prototypical appearances. Independent of the robots’ human similarity, we further observed a moderate correlation to exist between people’s explicit fears of a “technology takeover” and their emotional responding towards robots. Finally, through the course of our investigation, we encountered a third and rather disturbing trend – namely, the unabashed sexualization of female-gendered robots. In exploring the frequency at which this sexualization manifests in the online commentary, we found it to exceed that of both the uncanny valley and fears of robot sentience/replacement combined. In sum, these findings help to shed light on the relevance of the uncanny valley “in the wild” and further, they help situate it with respect to other design challenges for HRI

The Importance of Realism, Character, and Genre : How Theatre Can Support the Creation of Likeable Sociable Robots

Stage plays, theories of theatre, narrative studies, and robotics research can serve to identify, explore, and interrogate theatrical elements that support the effective performance of sociable humanoid robots. Theatre, including its parts of performance, aesthetics, character, and genre, can also reveal features of human–robot interaction key to creating humanoid robots that are likeable rather than uncanny. In particular, this can be achieved by relating Mori’s (1970/2012) concept of total appearance to realism. Realism is broader and more subtle in its workings than is generally recognised in its operationalization in studies that focus solely on appearance. For example, it is complicated by genre. A realistic character cast in a detective drama will convey different qualities and expectations than the same character in a dystopian drama or romantic comedy. The implications of realism and genre carry over into real life. As stage performances and robotics studies reveal, likeability depends on creating aesthetically coherent representations of character, where all the parts coalesce to produce a socially identifiable figure demonstrating predictable behaviour

Humanization of robots: is it really such a good idea?

The aim of this review was to examine the pros and cons of humanizing social robots following a psychological perspective. As such, we had six goals. First, we defined what social robots are. Second, we clarified the meaning of humanizing social robots. Third, we presented the theoretical backgrounds for promoting humanization. Fourth, we conducted a review of empirical results of the positive effects and the negative effects of humanization on human–robot interaction (HRI). Fifth, we presented some of the political and ethical problems raised by the humanization of social robots. Lastly, we discussed the overall effects of the humanization of robots in HRI and suggested new avenues of research and development.info:eu-repo/semantics/publishedVersio

Believing in Robots

This paper was delivered at a research seminar in the Department of Theatre, Film and Television at the University of York on 2 May 2017

Persistence of the uncanny valley: the influence of repeated interactions and a robot's attitude on its perception

Zlotowski J, Sumioka H, Nishio S, Glas DF, Bartneck C, Ishiguro H. Persistence of the uncanny valley: the influence of repeated interactions and a robot's attitude on its perception. Frontiers in Psychology. 2015;6:883

The perception of emotion in artificial agents

Given recent technological developments in robotics, artificial intelligence and virtual reality, it is perhaps unsurprising that the arrival of emotionally expressive and reactive artificial agents is imminent. However, if such agents are to become integrated into our social milieu, it is imperative to establish an understanding of whether and how humans perceive emotion in artificial agents. In this review, we incorporate recent findings from social robotics, virtual reality, psychology, and neuroscience to examine how people recognize and respond to emotions displayed by artificial agents. First, we review how people perceive emotions expressed by an artificial agent, such as facial and bodily expressions and vocal tone. Second, we evaluate the similarities and differences in the consequences of perceived emotions in artificial compared to human agents. Besides accurately recognizing the emotional state of an artificial agent, it is critical to understand how humans respond to those emotions. Does interacting with an angry robot induce the same responses in people as interacting with an angry person? Similarly, does watching a robot rejoice when it wins a game elicit similar feelings of elation in the human observer? Here we provide an overview of the current state of emotion expression and perception in social robotics, as well as a clear articulation of the challenges and guiding principles to be addressed as we move ever closer to truly emotional artificial agents