The Development of a Temporal Information Dictionary for Social Media Analytics

Dictionaries have been used to analyze text even before the emergence of social media and the use of dictionaries for sentiment analysis there. While dictionaries have been used to understand the tonality of text, so far it has not been possible to automatically detect if the tonality refers to the present, past, or future. In this research, we develop a dictionary containing time-indicating words in a wordlist (T-wordlist). To test how the dictionary performs, we apply our T-wordlist on different disaster related social media datasets. Subsequently we will validate the wordlist and results by a manual content analysis. So far, in this research-in-progress, we were able to develop a first dictionary and will also provide some initial insight into the performance of our wordlist

Trust-Building through Social Media Communications in Disaster Management

open4Social media provides a digital space – a meeting place, for different people, often representing one or more groups in a society. The use of this space during a disaster, especially where information needs are high and the availability of factually accurate and ethically sourced data is scarce, has increased substantially over the last 5-10 years. This paper attempts to address communication in social media and trust between the public and figures of authority during a natural disaster in order to suggest communication strategies that can enhance or reinforce trust between these bodies before, during and after a natural disaster.openM. G. Busà; M. T. Musacchio; S. Finan; C. FennelBusa', MARIA GRAZIA; Musacchio, MARIA TERESA; S., Finan; C., Fenne

Explicit diversification of event aspects for temporal summarization

During major events, such as emergencies and disasters, a large volume of information is reported on newswire and social media platforms. Temporal summarization (TS) approaches are used to automatically produce concise overviews of such events by extracting text snippets from related articles over time. Current TS approaches rely on a combination of event relevance and textual novelty for snippet selection. However, for events that span multiple days, textual novelty is often a poor criterion for selecting snippets, since many snippets are textually unique but are semantically redundant or non-informative. In this article, we propose a framework for the diversification of snippets using explicit event aspects, building on recent works in search result diversification. In particular, we first propose two techniques to identify explicit aspects that a user might want to see covered in a summary for different types of event. We then extend a state-of-the-art explicit diversification framework to maximize the coverage of these aspects when selecting summary snippets for unseen events. Through experimentation over the TREC TS 2013, 2014, and 2015 datasets, we show that explicit diversification for temporal summarization significantly outperforms classical novelty-based diversification, as the use of explicit event aspects reduces the amount of redundant and off-topic snippets returned, while also increasing summary timeliness