Manipulation of Online Reviews: Analysis of Negative Reviews for Healthcare Providers

There is a growing reliance on online reviews in today’s digital world. As the influence of online reviews amplified in the competitive marketplace, so did the manipulation of reviews and evolution of fake reviews on these platforms. Like other consumer-oriented businesses, the healthcare industry has also succumbed to this phenomenon. However, health issues are much more personal, sensitive, complicated in nature requiring knowledge of medical terminologies and often coupled with myriad of interdependencies. In this study, we collated the literature on manipulation of online reviews, identified the gaps and proposed an approach, including validation of negative reviews of the 500 doctors from three different states: New York and Arizona in USA and New South Wales in Australia from the RateMDs website. The reviews of doctors was collected, which includes both numerical star ratings (1-low to 5-high) and textual feedback/comments. Compared to other existing research, this study will analyse the textual feedback which corresponds to the clinical quality of doctors (helpfulness and knowledge criteria) rather than process quality experiences. Our study will explore pathways to validate the negative reviews for platform provider and rank the doctors accordingly to minimise the risks in healthcare

Improvement of Regional Tourism Competitiveness Using Business and Technology Strategy Development : Study Case in Tourism Village with Independent Category, Sleman, Regency, Indonesia International Conference on Business, Accounting, Supply Chain, and Logistics (ICBASL), 21-22 November 2020, UNS, Solo, Indonesia

This research aims to determine the business and technology strategy of the tourism village with category of independent in Turi, Sleman Regency. There are three tourism villages with categories of independent, namely Pancoh Tourism Village, Pulesari Tourism Village and Kelor Tourism Village. This strategy is an effort to improve the competitiveness regional tourism. The research method using a matrix of business and technology strategy consisting of determining the value of technological capabilities, business growth potential and market potential. Determination of technological capabilities uses techometrics methods to investigate four integrated technological elements in the process of technological transformation through the Technology Contribution Coefficient (TCC). The value of the business growth potential is determined based on the business position of the tourism village based on the long-term planning of the Sleman Regency government. While the potential market value is based on the market share of tourist visits in the tourism village of Sleman Regency. The results showed that the business and technology strategy of Pulesari Tourism Village is a high level, namely the Star position, while Kelor and Pancoh Tourism Villages are Question Marks position

TECHNOLOGY ACCEPTANCE MODEL UNTUK MENGANALISIS SIKAP SUPPLIER/VENDOR TERHADAP PENGGUNAAN E-PROCUREMENT PADA PT. X INDONESIA

This research aims to determine the business and technology strategy of the tourism village with category of independent in Turi, Sleman Regency. There are three tourism villages with categories of independent, namely Pancoh Tourism Village, Pulesari Tourism Village and Kelor Tourism Village. This strategy is an effort to improve the competitiveness regional tourism. The research method using a matrix of business and technology strategy consisting of determining the value of technological capabilities, business growth potential and market potential. Determination of technological capabilities uses techometrics methods to investigate four integrated technological elements in the process of technological transformation through the Technology Contribution Coefficient (TCC). The value of the business growth potential is determined based on the business position of the tourism village based on the long-term planning of the Sleman Regency government. While the potential market value is based on the market share of tourist visits in the tourism village of Sleman Regency. The results showed that the business and technology strategy of Pulesari Tourism Village is a high level, namely the Star position, while Kelor and Pancoh Tourism Villages are Question Marks positions. Keywords: tourism village; technometric; business and technology strateg

Foundations of Business [OER]

The Open Educational Resource (OER), Foundations of Business, was created for use in Virginia Commonwealth University BUSN 201. In this course, students will study the concepts, principles and operations of private enterprise. They will compare and contrast sole proprietorships, partnerships, and corporations – and the advantages and disadvantages of each. Students will explore the functions of modern business management, marketing, and ethics and social responsibility that can improve or tarnish a brand. They will also look at the human resource management side of running a business, and learn how employers can motivate their employees. Finally, students will address the numbers side of running a business and examine bookkeeping, accounting, financial management, and financial statements