E-Fulfillment and Multi-Channel Distribution – A Review

This review addresses the specific supply chain management issues of Internet fulfillment in a multi-channel environment. It provides a systematic overview of managerial planning tasks and reviews corresponding quantitative models. In this way, we aim to enhance the understanding of multi-channel e-fulfillment and to identify gaps between relevant managerial issues and academic literature, thereby indicating directions for future research. One of the recurrent patterns in today’s e-commerce operations is the combination of ‘bricks-and-clicks’, the integration of e-fulfillment into a portfolio of multiple alternative distribution channels. From a supply chain management perspective, multi-channel distribution provides opportunities for serving different customer segments, creating synergies, and exploiting economies of scale. However, in order to successfully exploit these opportunities companies need to master novel challenges. In particular, the design of a multi-channel distribution system requires a constant trade-off between process integration and separation across multiple channels. In addition, sales and operations decisions are ever more tightly intertwined as delivery and after-sales services are becoming key components of the product offering.Distribution;E-fulfillment;Literature Review;Online Retailing

E-Fulfillment and Multi-Channel Distribution – A Review

This review addresses the specific supply chain management issues of Internet fulfillment in a multi-channel environment. It provides a systematic overview of managerial planning tasks and reviews corresponding quantitative models. In this way, we aim to enhance the understanding of multi-channel e-fulfillment and to identify gaps between relevant managerial issues and academic literature, thereby indicating directions for future research. One of the recurrent patterns in today’s e-commerce operations is the combination of ‘bricks-and-clicks’, the integration of e-fulfillment into a portfolio of multiple alternative distribution channels. From a supply chain management perspective, multi-channel distribution provides opportunities for serving different customer segments, creating synergies, and exploiting economies of scale. However, in order to successfully exploit these opportunities companies need to master novel challenges. In particular, the design of a multi-channel distribution system requires a constant trade-off between process integration and separation across multiple channels. In addition, sales and operations decisions are ever more tightly intertwined as delivery and after-sales services are becoming key components of the product offering

Multi-objective Dual-Sale Channel Supply Chain Network Design Based on NSGA-II

[[abstract]]In this study, we propose a two-echelon multi-objective dual-sale channel supply chain network (DCSCN) model. The goal is to determine (i) the set of installed DCs, (ii) the set of customers the DC should work with, how much inventory each DC should order and (iv) the distribution routes for physical retailers or online e-tailers (all starting and ending at the same DC). Our model overcomes the drawback by simultaneously tackling location and routing decisions. In addition to the typical costs associated with facility location and the inventory-related costs, we explicitly consider the pivotal routing costs between the DCs and their assigned customers. Therefore, a multiple objectives location-routing model involves two conflicting objectives is initially proposed so as to permit a comprehensive trade-off evaluation. To solve this multiple objectives programming problem, this study integrates genetic algorithms, clustering analysis, Non-dominated Sorting Genetic Algorithm II (NSGA-II). NSGA-II searches for the Pareto set. Several experiments are simulated to demonstrate the possibility and efficacy of the proposed approach.[[notice]]補正完畢[[incitationindex]]EI[[booktype]]紙

Un modelo para resolver el problema dinámico de despacho de vehículos con incertidumbre de clientes y con tiempos de viaje en arcos

Indexación: Web of Science; ScieloIn a real world case scenario, customer demands are requested at any time of the day requiring services that are not known in advance such as delivery or repairing equipment. This is called Dynamic Vehicle Routing (DVR) with customer uncertainty environment. The link travel time for the roadway network varies with time as traffic fluctuates adding an additional component to the dynamic environment. This paper presents a model for solving the DVR problem while combining these two dynamic aspects (customer uncertainty and link travel time). The proposed model employs Greedy, Insertion, and Ant Colony Optimization algorithms. The Greedy algorithm is utilized for constructing new routes with existing customers, and the remaining two algorithms are employed for rerouting as new customer demands appear. A real world application is presented to simulate vehicle routing in a dynamic environment for the city of Taipei, Taiwan. The simulation shows that the model can successfully plan vehicle routes to satisfy all customer demands and help managers in the decision making process.En un escenario real, los pedidos de los clientes son solicitados a cualquier hora del día requiriendo servicios que no han sido planificados con antelación tales como los despachos o la reparación de equipos. Esto es llamado ruteo dinámico de vehículos (RDV) considerando un ambiente con incertidumbre de clientes. El tiempo de viaje en una red vial varía con el tiempo a medida que el tráfico vehicular fluctúa agregando una componente adicional al ambiente dinámico. Este artículo propone un modelo para resolver el problema RDV combinando estos dos aspectos dinámicos. El modelo propuesto utiliza los algoritmos Greedy, Inserción y optimización basada en colonias de hormigas. El algoritmo Greedy es utilizado para construir nuevas rutas con los clientes existentes y los otros dos algoritmos son usados para rutear vehículos a medida que surjan nuevos clientes con sus respectivos pedidos. Además, se presenta una aplicación real para simular el ruteo vehicular en un ambiente dinámico para la ciudad de Taipei, Taiwán. Esta simulación muestra que el modelo es capaz de planificar exitosamente las rutas vehiculares satisfaciendo los pedidos de los clientes y de ayudar los gerentes en el proceso de toma de decisiones.http://ref.scielo.org/3ryfh

A Hybrid Genetic-Simulated Annealing Algorithm for the Location-Inventory-Routing Problem Considering Returns under E-Supply Chain Environment

Facility location, inventory control, and vehicle routes scheduling are critical and highly related problems in the design of logistics system for e-business. Meanwhile, the return ratio in Internet sales was significantly higher than in the traditional business. Many of returned merchandise have no quality defects, which can reenter sales channels just after a simple repackaging process. Focusing on the existing problem in e-commerce logistics system, we formulate a location-inventory-routing problem model with no quality defects returns. To solve this NP-hard problem, an effective hybrid genetic simulated annealing algorithm (HGSAA) is proposed. Results of numerical examples show that HGSAA outperforms GA on computing time, optimal solution, and computing stability. The proposed model is very useful to help managers make the right decisions under e-supply chain environment

An Inquiry into Supply Chain Strategy Implications of the Sharing Economy for Last Mile Logistics

As the prevalence of e-commerce and subsequent importance of effective and efficient omnichannel logistics strategies continues to rise, retail firms are exploring the viability of sourcing logistics capabilities from the sharing economy. Questions arise such as, “how can crowdbased logistics solutions such as crowdsourced logistics (CSL), crowdshipping, and pickup point networks (PPN) be leveraged to increase performance?” In this dissertation, empirical and analytical research is conducted that increases understanding of how firms can leverage the sharing economy to increase logistics and supply chain performance. Essay 1 explores crowdsourced logistics (CSL) by employing a stochastic discrete event simulation set in New York City in which a retail firm sources drivers from the crowd to perform same day deliveries under dynamic market conditions. Essay 2 employs a design science paradigm to develop a typology of crowdbased logistics strategies using two qualitative methodologies: web content analysis and Delphi surveys. A service-dominant logic theoretical perspective guides this essay and explains how firms co-create value with the crowd and consumer markets while presenting a generic design for integrating crowdbased models into logistics strategy. In Essay 3, a crowdsourced logistics strategy for home delivery is modeled in an empirically grounded simulation optimization to explore the logistics cost and responsiveness implications of sharing economy solutions on omnichannel fulfillment strategies

Last-mile logistics optimization in the on-demand economy

L'abstract è presente nell'allegato / the abstract is in the attachmen

Simulation modeling for integrated e-supply chain management

E-supply chain management is an emerging area of interest as companies begin to explore the Internet\u27s potential to restructure supply chain relationships. The environmental impact of e-supply chain management is a critical issue towards sustainability. This thesis discusses and models an integrated e-supply chain network accounting for material and information flows throughout the supply chain in order to analyze the environmental implications and tradeoffis with other system characteristics. The network structure has complex interactions between various entities. In order to understand and analyze dynamic performance, a discrete-event simulation approach is utilized. An integrated tool was developed using the Arena simulation software to simulate the e-business supply chain including lifecycle stages. The modules capture general supply chain process and ebusiness concepts. Consequently, it can be used in wide range of applications. A case study based upon a desktop computer was modeled to illustrate the application of the simulation model, evaluate environmental performance and examine the stochastic behavior of the network

Collaboration Planning of Stakeholders for Sustainable City Logistics Operations

City logistics involves movements of goods in urban areas respecting the municipal and administrative guidelines. The importance of city logistics is growing over the years especially with its role in minimizing traffic congestion and freeing up of public space for city residents. Collaboration is key to managing city logistics operations efficiently. Collaboration can take place in the form of goods consolidation, sharing of resources, information sharing, etc. In this thesis, we investigate the problems of collaboration planning of stakeholders to achieve sustainable city logistics operations. Two categories of models are proposed to evaluate the collaboration strategies. At the macro level, we have the simplified collaboration square model and advance collaboration square model and at the micro level we have the operational level model. These collaboration decision making models, with their mathematical elaborations on business-to-business, business-to-customer, customer-to-business, and customer-to-customer provide roadmaps for evaluating the collaboration strategies of stakeholders for achieving sustainable city logistics operations attainable under non-chaotic situation and presumptions of human levity tendency. City logistics stakeholders can strive to achieve effective collaboration strategies for sustainable city logistics operations by mitigating the uncertainty effect and understanding the theories behind the moving nature of the individual complexities of a city. To investigate system complexity, we propose axioms of uncertainty and use spider networks and system dynamics modeling to investigate system elements and their behavior over time. The strength of the proposed work is its novelty and ability to investigate collaboration strategies both from macro- and micro-perspective allowing the decision maker to have a complete picture of the different possible collaboration opportunities and associated strategies and select the one most suited to their needs for sustainable operations planning

Integration of e-business strategy for multi-lifecycle production systems

Internet use has grown exponentially on the last few years becoming a global communication and business resource. Internet-based business, or e-Business will truly affect every sector of the economy in ways that today we can only imagine. The manufacturing sector will be at the forefront of this change. This doctoral dissertation provides a scientific framework and a set of novel decision support tools for evaluating, modeling, and optimizing the overall performance of e-Business integrated multi-lifecycle production systems. The characteristics of this framework include environmental lifecycle study, environmental performance metrics, hyper-network model of integrated e-supply chain networks, fuzzy multi-objective optimization method, discrete-event simulation approach, and scalable enterprise environmental management system design. The dissertation research reveals that integration of e-Business strategy into production systems can alter current industry practices along a pathway towards sustainability, enhancing resource productivity, improving cost efficiencies and reducing lifecycle environmental impacts. The following research challenges and scholarly accomplishments have been addressed in this dissertation: Identification and analysis of environmental impacts of e-Business. A pioneering environmental lifecycle study on the impact of e-Business is conducted, and fuzzy decision theory is further applied to evaluate e-Business scenarios in order to overcome data uncertainty and information gaps; Understanding, evaluation, and development of environmental performance metrics. Major environmental performance metrics are compared and evaluated. A universal target-based performance metric, developed jointly with a team of industry and university researchers, is evaluated, implemented, and utilized in the methodology framework; Generic framework of integrated e-supply chain network. The framework is based on the most recent research on large complex supply chain network model, but extended to integrate demanufacturers, recyclers, and resellers as supply chain partners. Moreover, The e-Business information network is modeled as a overlaid hypernetwork layer for the supply chain; Fuzzy multi-objective optimization theory and discrete-event simulation methods. The solution methods deal with overall system parameter trade-offs, partner selections, and sustainable decision-making; Architecture design for scalable enterprise environmental management system. This novel system is designed and deployed using knowledge-based ontology theory, and XML techniques within an agent-based structure. The implementation model and system prototype are also provided. The new methodology and framework have the potential of being widely used in system analysis, design and implementation of e-Business enabled engineering systems