Towards an Automatic Turing Test: Learning to Evaluate Dialogue Responses

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response quality. Yet having an accurate automatic evaluation procedure is crucial for dialogue research, as it allows rapid prototyping and testing of new models with fewer expensive human evaluations. In response to this challenge, we formulate automatic dialogue evaluation as a learning problem. We present an evaluation model (ADEM) that learns to predict human-like scores to input responses, using a new dataset of human response scores. We show that the ADEM model's predictions correlate significantly, and at a level much higher than word-overlap metrics such as BLEU, with human judgements at both the utterance and system-level. We also show that ADEM can generalize to evaluating dialogue models unseen during training, an important step for automatic dialogue evaluation.Comment: ACL 201

Machine Translation of Low-Resource Spoken Dialects: Strategies for Normalizing Swiss German

The goal of this work is to design a machine translation (MT) system for a low-resource family of dialects, collectively known as Swiss German, which are widely spoken in Switzerland but seldom written. We collected a significant number of parallel written resources to start with, up to a total of about 60k words. Moreover, we identified several other promising data sources for Swiss German. Then, we designed and compared three strategies for normalizing Swiss German input in order to address the regional diversity. We found that character-based neural MT was the best solution for text normalization. In combination with phrase-based statistical MT, our solution reached 36% BLEU score when translating from the Bernese dialect. This value, however, decreases as the testing data becomes more remote from the training one, geographically and topically. These resources and normalization techniques are a first step towards full MT of Swiss German dialects.Comment: 11th Language Resources and Evaluation Conference (LREC), 7-12 May 2018, Miyazaki (Japan