Framework for a service-oriented measurement infrastructure

Magdeburg, Univ., Fak. für Informatik, Diss., 2009Martin Kun

Developing an IT Bidding Maturity Model (ITBMM) for IT firms operating in the Gulf Region

A key focus of presented research is to develop a maturity assessment framework, in order to enhance the bidding process of the Information Technology (IT) firms. Area of investigation has been firms operating within the Gulf Region. Key research emphasis has been to address prevailing knowledge gap in understanding key factors that influence IT bidding capability of firms operating within Gulf region. The developed maturity framework is based on the selected areas and, that criterion that have addressed direct effect on the bidding process. The main purpose of developing this framework is to provide a clear assessment of the existing bidding process from the different perspectives, to address the existing good practices and to suggest the areas and criteria that need enhancement by providing a clear roadmap and action plan for a continuous improvement.The first stage of the research explored the literature review areas. Within state of the art review, key research in areas of bidding strategies, maturity models and areas affecting bidding progress, where the review will enrich the Ph.D. research by giving more details about the research gap and problem.The second stage of the research explores, discusses and puts forward potential solution to overcome the research gap and problem by developing a framework. The framework covers the different areas and criteria as presented in the literature review section. The areas and criteria have been linked with the deficient theory and literature behind to highlight the real practice and to validate the proposed framework.The main areas and criteria covered by the proposed framework are people, process and the environment or culture. The framework further classifies ‘people’ into staffing, training & career development and competencies & skills (experience). Besides that, ‘process’ has been classified into policy or procedure, communication, and tools. Environment or culture has been divided into management, structure, and culture. The link to the real practice was done on the third stage of the Ph.D. research by conducting three case studies and testing them with the proposed framework. Besides that, data was collected for the study and the researcher has analyzed it to test the result of the developed framework. The case studies are followed by recommendations and conclusion for future enhancement of the framework along with the suggestions for future development

International Academic Symposium of Social Science 2022

This conference proceedings gathers work and research presented at the International Academic Symposium of Social Science 2022 (IASSC2022) held on July 3, 2022, in Kota Bharu, Kelantan, Malaysia. The conference was jointly organized by the Faculty of Information Management of Universiti Teknologi MARA Kelantan Branch, Malaysia; University of Malaya, Malaysia; Universitas Pembangunan Nasional Veteran Jakarta, Indonesia; Universitas Ngudi Waluyo, Indonesia; Camarines Sur Polytechnic Colleges, Philippines; and UCSI University, Malaysia. Featuring experienced keynote speakers from Malaysia, Australia, and England, this proceeding provides an opportunity for researchers, postgraduate students, and industry practitioners to gain knowledge and understanding of advanced topics concerning digital transformations in the perspective of the social sciences and information systems, focusing on issues, challenges, impacts, and theoretical foundations. This conference proceedings will assist in shaping the future of the academy and industry by compiling state-of-the-art works and future trends in the digital transformation of the social sciences and the field of information systems. It is also considered an interactive platform that enables academicians, practitioners and students from various institutions and industries to collaborate

Social work with airports passengers

Social work at the airport is in to offer to passengers social services. The main methodological position is that people are under stress, which characterized by a particular set of characteristics in appearance and behavior. In such circumstances passenger attracts in his actions some attention. Only person whom he trusts can help him with the documents or psychologically

Supply Chain Risk Management of Liquefied Natural Gas (LNG) in Australia

This research examines the supply chain risk management of Australia’s Liquefied Natural Gas (LNG) supply chain. The study develops a risk management methodology based on quality function deployment and 0-1 multiobjective optimization model. The research reveals 33 LNG supply chain risks and 30 risk management strategies (RMSs) for Australian LNG supply chain. Optimal sets of RMSs are found using the methodology which would be beneficial for the LNG risk managers in a limited resources scenario

Combining SOA and BPM Technologies for Cross-System Process Automation

This paper summarizes the results of an industry case study that introduced a cross-system business process automation solution based on a combination of SOA and BPM standard technologies (i.e., BPMN, BPEL, WSDL). Besides discussing major weaknesses of the existing, custom-built, solution and comparing them against experiences with the developed prototype, the paper presents a course of action for transforming the current solution into the proposed solution. This includes a general approach, consisting of four distinct steps, as well as specific action items that are to be performed for every step. The discussion also covers language and tool support and challenges arising from the transformation