Specifying and Analyzing Static and Dynamic Patterns of Administrative Processes

In the last decade, patterns have proved their effectiveness for the reuse of software development artifacts from early as well as late phases of the process. This paper proposes analysis patterns based on accurate and thorough observations of administrative processes such as organizing meetings, making group decisions, hiring of personnel, etc. The patterns proposed in this work are characterized by coming equipped with a basic workflow, captured in the form of an UML activity diagram, aside of providing an object structure modeled as UML static structure diagram. Besides serving as analysis models for subsequent software development, the primary intent behind administrative patterns is to visualize and to standardize frequently reoccurring processes and thus to support quality assurance and - control. Furthermore, administrative patterns lay the basis for various ways of evaluating the underlying processes in order to improve them

SIT automation tool: failure use case automation and diagnosis

Study of systems to manage the performance and quality of service of wireless data networks. Work with optimization techniques and project management to solve complex networks issues.The scope of this thesis is the SIT (System Integration Testing) process which is the testing procedure executed in customer test environment before the software goes on production environment. The main objective for this thesis is no other than improving the current process step by step taking into account the automation, efficiency, missing checks and much more. This project is a kind of Industrial process to create a powerful testing tool which can allow the company to deliver quality adaptor products efficiently, do better in less time helping to reduce costs, as Adaptors are the most demanded product of MYCOM OSI portfolio. Take into account that business is not only generated when an Adaptor is delivered for first time but also when Vendors provide with new releases and new functionalities and operators needs to order an upgrade of the Adaptor to be able to monitor the new functionalities deployed on their network.El campo de aplicación en el que está centrado esta tesis es el SIT (System Integration Testing), proceso de testeo ejecutado en un servidor de testeo del cliente antes de desplegar el software el medio de producción. El objetivo principal de esta tesis no es otro que mejorar el proceso actual paso a paso teniendo en cuenta la automatización, eficiencia, la falta de verificaciones, entre otros. Este proyecto es una especie de proceso industrial para crear una aplicación potente de testeo que pueda permitir a la compañía entregar adaptadores de calidad con eficiencia, que hagan más en menos tiempo ayudando así a reducir costes. Los adaptadores son el producto más demandado del porfolio de MYCOM OSI. Hay que tener en cuenta que el negocio no se genera solamente cuando se entrega por primera vez el adaptador al cliente, sino que cuando los proveedores lanzan nuevas versiones con nuevas funcionalidades y los operadores necesitan encargar una mejora del adaptador para poder monitorizar las nuevas funcionalidades desplegadas en su red.El camp d'aplicació en que es basa aquesta tesi és el SIT (System Integration Testing), procés de testeig executat en un servidor de testeig del client abans de desplegar el software al mitjà de producció. L'objectiu principal d'aquesta tesi no és un altre que millorar el procés actual pas a pas tenint en compte l'automatització, l'eficiència, la falta de verificacions, d'entre altres. Aquest projecte és una mena de procés industrial per crear una aplicació potent de testeig que pugui permetre a la companyia lliurar adaptadors de qualitat amb eficiència, que facin més en menys temps ajudant així a reduir costos. Els adaptadors són el producte més demandat del porfolio de MYCOM OSI. Cal tenir en compte que el negoci no només es genera quan es lliura per primera vegada l'adaptador al client, sinó que quan els proveïdors llancen noves versions amb noves funcionalitats i els operadors necessiten encarregar una millora de l'adaptador per poder monitoritzar les noves funcionalitats desplegades a la seva xarxa

On systematic approaches for interpreted information transfer of inspection data from bridge models to structural analysis

In conjunction with the improved methods of monitoring damage and degradation processes, the interest in reliability assessment of reinforced concrete bridges is increasing in recent years. Automated imagebased inspections of the structural surface provide valuable data to extract quantitative information about deteriorations, such as crack patterns. However, the knowledge gain results from processing this information in a structural context, i.e. relating the damage artifacts to building components. This way, transformation to structural analysis is enabled. This approach sets two further requirements: availability of structural bridge information and a standardized storage for interoperability with subsequent analysis tools. Since the involved large datasets are only efficiently processed in an automated manner, the implementation of the complete workflow from damage and building data to structural analysis is targeted in this work. First, domain concepts are derived from the back-end tasks: structural analysis, damage modeling, and life-cycle assessment. The common interoperability format, the Industry Foundation Class (IFC), and processes in these domains are further assessed. The need for usercontrolled interpretation steps is identified and the developed prototype thus allows interaction at subsequent model stages. The latter has the advantage that interpretation steps can be individually separated into either a structural analysis or a damage information model or a combination of both. This approach to damage information processing from the perspective of structural analysis is then validated in different case studies

Knowledge-Intensive Processes: Characteristics, Requirements and Analysis of Contemporary Approaches

Engineering of knowledge-intensive processes (KiPs) is far from being mastered, since they are genuinely knowledge- and data-centric, and require substantial flexibility, at both design- and run-time. In this work, starting from a scientific literature analysis in the area of KiPs and from three real-world domains and application scenarios, we provide a precise characterization of KiPs. Furthermore, we devise some general requirements related to KiPs management and execution. Such requirements contribute to the definition of an evaluation framework to assess current system support for KiPs. To this end, we present a critical analysis on a number of existing process-oriented approaches by discussing their efficacy against the requirements

Complex approach to service development

Modern companies including telecommunication companies and mobile operators working in the global environment should guarantee technological effectiveness and innovation, renewing their technologies and services. Operation Support System/Business Support System is used in telecommunication companies. In current state-of-the-art approaches, several iterations involving analysts and system architects are necessary, methodologies allow modeling non-functional or functional requirements but they do not take into account the interaction between functional and non-functional requirements as well as collaboration between services. Web Services Agreement is a convenient way to contain QoS parameters but state-of-the-art SLA-aware methods cannot support all classes of non-functional parameters and provide run-time support and dynamic reconfiguration at the same time. The approach proposed in this paper fills this gap. It employs a well-defined workflow and analysis model for developing and adapting complex software systems including support of all classes of non-functional parameters and providing run-time support and dynamic reconfiguration of provided services

SAFE-FLOW : a systematic approach for safety analysis of clinical workflows

The increasing use of technology in delivering clinical services brings substantial benefits to the healthcare industry. At the same time, it introduces potential new complications to clinical workflows that generate new risks and hazards with the potential to affect patients’ safety. These workflows are safety critical and can have a damaging impact on all the involved parties if they fail.Due to the large number of processes included in the delivery of a clinical service, it can be difficult to determine the individuals or the processes that are responsible for adverse events. Using methodological approaches and automated tools to carry out an analysis of the workflow can help in determining the origins of potential adverse events and consequently help in avoiding preventable errors. There is a scarcity of studies addressing this problem; this was a partial motivation for this thesis.The main aim of the research is to demonstrate the potential value of computer science based dependability approaches to healthcare and in particular, the appropriateness and benefits of these dependability approaches to overall clinical workflows. A particular focus is to show that model-based safety analysis techniques can be usefully applied to such areas and then to evaluate this application.This thesis develops the SAFE-FLOW approach for safety analysis of clinical workflows in order to establish the relevance of such application. SAFE-FLOW detailed steps and guidelines for its application are explained. Then, SAFE-FLOW is applied to a case study and is systematically evaluated. The proposed evaluation design provides a generic evaluation strategy that can be used to evaluate the adoption of safety analysis methods in healthcare.It is concluded that safety of clinical workflows can be significantly improved by performing safety analysis on workflow models. The evaluation results show that SAFE-FLOW is feasible and it has the potential to provide various benefits; it provides a mechanism for a systematic identification of both adverse events and safeguards, which is helpful in terms of identifying the causes of possible adverse events before they happen and can assist in the design of workflows to avoid such occurrences. The clear definition of the workflow including its processes and tasks provides a valuable opportunity for formulation of safety improvement strategies