Data protection: the challenges facing social networking

The popularity of social networking sites has increased dramatically over the past decade. A recent report indicated that thirty-eight percent of online users have a social networking profile. Many of these social networking site users (SNS users) post or provide personal information over the internet every day. According to the latest OfCom study, the average adult SNS user has profiles on 1.6 sites and most check their profiles at least once every other day. However, the recent rise in social networking activity has opened the door to the misuse and abuse of personal information through identity theft, cyber stalking, and undesirable screenings by prospective employers. Behavioral advertising programs have also misused personal information available on social networking sites. Society is now facing an important question: what level of privacy should be expected and required within the social networking environment

How to achieve high customer satisfaction in Sabancı University Information Center

The Sabancı University is a young private university, which started providing education in 1999 in Istanbul. A “Search Conference” had been organized in order to find out “what kind of a university the country needed” and of its structure had been established on this understanding. At the first stage, the vision, the mission and the design of the university were completed, and the foundation of administrative infrastructure and selection of technology systems were materialized. Starting from the days of its foundation, the planning of the information services and facilities had been one of the main issues of the project. The university, which aims to become a world university, was accepted to be a member of the “European Foundation of Quality Management (EFQM)” regarding its activities in the stage of its foundation. A “Student and Staff Tendency Survey” which was implemented in 2001 indicated that the Information Centre was the strong side of the university. At the same time the Center's the statistics covering period of 1999-2007 also indicated that the targets were achieved under the strategic planning of the Center. In 2007, an user satisfaction survey in order to evaluate the conformity of the services and facilities, to identify its strong and weak areas, opportunities and threats through comparison and SWOT analysis for the future, and set up 2007-2011 five-years strategic planning and operational activity plan. The survey indicated that 95% of the participants are satisfied in general with the Center. In addition to these, the results of usage statistics between the years 1998-2009 indicated that utilizing of the services and facilities of the Information Center has increased from year to year. On the other hand, the results of the survey after the orientation programs show that the customer satisfaction is very high. We believe that the followings are the reasons of high user satisfaction. The Centre has a user and process focused pro-active management, learning organization structure, the availability of the suggestion system, continues benchmarking with the competitors and observing management and technological developments in the world. This paper presents to share our applications and plans on high user satisfaction rate, customer relation management activities and future planning

Secure Mobile Social Networks using USIM in a Closed Environment

Online social networking and corresponding mobile based applications are gaining popularity and now considered a well-integrated service within mobile devices. Basic security mechanisms normally based on passwords for the authentication of social-network users are widely deployed and poses a threat for the user security. In particular, for dedicated social groups with high confidentiality and privacy demands, stronger and user friendly principles for the authentication and identification of group members are needed. On the other hand, most of the mobile units already provide strong authentication procedures through the USIM/ISIM module. This paper explores how to build an architectural framework for secure enrollment and identification of group members in dedicated closed social groups using the USIM/SIM authentication and in particular, the 3GPP Generic Authentication Architecture (GAA), which is built upon the USIM/SIM capabilities. One part of the research is to identify the marketable use-cases with corresponding security challenges to fulfill the requirements that extend beyond the online connectivity. This paper proposes a secure identification design to satisfy the security dimensions for both online and offline peers. We have also implemented an initial proof of the concept prototype to simulate the secure identification procedure based on the proposed design. Our implementation has demonstrated the flexibility of the solution to be applied independently for applications requiring secure identification

The Quest for a Killer App for Opportunistic and Delay Tolerant Networks (Invited Paper)

Delay Tolerant Networking (DTN) has attracted a lot of attention from the research community in recent years. Much work have been done regarding network architectures and algorithms for routing and forwarding in such networks. At the same time as many show enthusiasm for this exciting new research area there are also many sceptics, who question the usefulness of research in this area. In the past, we have seen other research areas become over-hyped and later die out as there was no killer app for them that made them useful in real scenarios. Real deployments of DTN systems have so far mostly been limited to a few niche scenarios, where they have been done as proof-of-concept field tests in research projects. In this paper, we embark upon a quest to find out what characterizes a potential killer applications for DTNs. Are there applications and situations where DTNs provide services that could not be achieved otherwise, or have potential to do it in a better way than other techniques? Further, we highlight some of the main challenges that needs to be solved to realize these applications and make DTNs a part of the mainstream network landscape