Software Processes for the Development of Electronic Commerce Systems

The development of electronic commerce systems is subject to different conditions than that of conventional software systems. This includes the introduction of new activities to the development process and the removal of others. An adapted process must cope with important idiosyncrasies of EC system development: EC systems typically have a high degree of interaction, which makes factors like ergonomics, didactics and psychology especially important in the development of user interfaces. Typically, they also have a high degree of integration with existing software systems such as legacy or groupware systems. Integration techniques have to be selected systematically in order not to endanger the whole software development process. This article describes the development of an EC system and it generalizes salient features of the software process used. The result is a process model that can be used for other highly integrative EC system development projects. The processes described are determined by short process lifecycles, by an orientation towards integration of legacy systems and by a strict role-based cooperation approach

TRENDS IN ELECTRONIC COMMERCE SECURITY: A MANAGERIAL BRIEF AND TEACHING NOTE

The Internet and similar networks provide new infrastructures for communications and commerce. These open networks interconnect computers across many different organizations with dramatically lower communications and distributed applications development costs. This motivates businesses to transfer commercial activity from closed private networks to open networks like the Internet. However, open network architectures are vulnerable to a number of different security threats. While many different hardware and software solutions exist to secure transactions over the Internet, greater consensus is required by companies and consumers on the processes, organizations and application of existing technical solutions for secure electronic commerce. Greater consensus on security among trading parties will lower the costs of electronic commerce and accelerate its deployment on the Internet.Information Systems Working Papers Serie

Making XML Pay: Revising Existing Electronic Payments Law to Accommodate Innovation

Many businesses today are rushing to embrace e-Business technologies in a mad scramble to remain competitive. Only a few years ago, simply using email instead of faxes or phone calls, converting a purchasing system to EDI technology, or building a corporate Web site might have seemed like important advances in the use of new information technologies. Businesses are now moving beyond such electronic commerce technologies and trying to integrate their disparate information systems and business processes into a comprehensive new e-Business structure. At the heart of this new model for business organization is the idea that information and resources should be able to flow to where they are most needed at a moment\u27s notice. Such fluidity in access and control over information and resources is very difficult to achieve in traditional hierarchical corporate organizations. By adopting new technologies, including XML, businesses can set up a more flexible, decentralized form of organization that can be more nimble in recognizing and responding to changing market conditions. The assimilation of these and other electronic commerce technologies into established businesses permits those businesses to provide goods and services to existing customers more efficiently. For example, General Electric, one of the world\u27s largest diversified manufacturing companies, has used electronic commerce technologies to reduce the amount of time required to process purchase orders and to reduce the cost paid for materials by using a secure Internet site to link customers and suppliers to manufacturing resource planning software. Efficiencies of this type are generally referred to as a function of supply chain reengineering when they take place in traditional manufacturing industries between purchasers and vendors, or value chain reengineering when the same type of efficiencies are sought more generally throughout more diverse types of organization and industries. eXtensible Markup Language (XML) is a new standard that governs the way information is organized and exchanged. Use of the XML standard in organizing the information businesses need to conduct business would permit greater use of electronic searching technologies to identify potential trading partners, greater use of automated processes in negotiating the terms of transactions, and greater automation in tracking the execution and fulfillment of transactions after deals are struck. A major stumbling block on the path to realizing the e-Business model is the difficulty most businesses face when trying to integrate electronic payment processes into other business processes. Financial transactions normally need to be controlled with more rigorous security procedures than other transactions. Financial markets were early adopters of electronic communications technologies, and as a result have a huge installed base of older technologies that are very reliable and stable. These legacy computer systems, however, integrate poorly with newer Internet based systems developed for other business processes. As a result, most businesses in the United States still rely heavily on paper checks as their primary payment device, even for transactions entered into electronically. The adoption of XML standards by retail merchants and financial service providers will create new risks and opportunities for consumers using electronic funds transfers. In consumer markets, one challenge posed by the adoption of new technologies such as XML is designing appropriate human-computer interfaces rather than achieving interoperability among existing computer systems. In addition, new technologies will facilitate greater reliance by consumers on new automated contracting processes such as electronic agent software. Unlike the law that governs business-to-business electronic funds transfers, the law and regulations governing consumer electronic funds transfers often reflect anachronistic models of technology and consumer protection. Since the mid-1990s, federal regulations governing consumer electronic funds transfers have been under review and are in the process of being updated. It is possible that even very recent revisions may soon appear anachronistic in light of the rapid pace of innovation in business processes. Regulators should not focus on preserving the form of existing consumer protection regulations, but on advancing their underlying objective of consumer empowerment in new environments. The development of new user interfaces for payments products should include information that helps consumers understand the functional differences between different forms of electronic payments, and the different risks that may be associated with each. Consumers, consumer advocates, and regulators will need to contribute to the standard-setting processes to make sure that the concerns and preferences of consumers are reflected in standards that gain widespread acceptance

Making XML Pay: Revising Existing Electronic Payments Law to Accommodate Innovation

Many businesses today are rushing to embrace e-Business technologies in a mad scramble to remain competitive. Only a few years ago, simply using email instead of faxes or phone calls, converting a purchasing system to EDI technology, or building a corporate Web site might have seemed like important advances in the use of new information technologies. Businesses are now moving beyond such electronic commerce technologies and trying to integrate their disparate information systems and business processes into a comprehensive new e-Business structure. At the heart of this new model for business organization is the idea that information and resources should be able to flow to where they are most needed at a moment\u27s notice. Such fluidity in access and control over information and resources is very difficult to achieve in traditional hierarchical corporate organizations. By adopting new technologies, including XML, businesses can set up a more flexible, decentralized form of organization that can be more nimble in recognizing and responding to changing market conditions. The assimilation of these and other electronic commerce technologies into established businesses permits those businesses to provide goods and services to existing customers more efficiently. For example, General Electric, one of the world\u27s largest diversified manufacturing companies, has used electronic commerce technologies to reduce the amount of time required to process purchase orders and to reduce the cost paid for materials by using a secure Internet site to link customers and suppliers to manufacturing resource planning software. Efficiencies of this type are generally referred to as a function of supply chain reengineering when they take place in traditional manufacturing industries between purchasers and vendors, or value chain reengineering when the same type of efficiencies are sought more generally throughout more diverse types of organization and industries. eXtensible Markup Language (XML) is a new standard that governs the way information is organized and exchanged. Use of the XML standard in organizing the information businesses need to conduct business would permit greater use of electronic searching technologies to identify potential trading partners, greater use of automated processes in negotiating the terms of transactions, and greater automation in tracking the execution and fulfillment of transactions after deals are struck. A major stumbling block on the path to realizing the e-Business model is the difficulty most businesses face when trying to integrate electronic payment processes into other business processes. Financial transactions normally need to be controlled with more rigorous security procedures than other transactions. Financial markets were early adopters of electronic communications technologies, and as a result have a huge installed base of older technologies that are very reliable and stable. These legacy computer systems, however, integrate poorly with newer Internet based systems developed for other business processes. As a result, most businesses in the United States still rely heavily on paper checks as their primary payment device, even for transactions entered into electronically. The adoption of XML standards by retail merchants and financial service providers will create new risks and opportunities for consumers using electronic funds transfers. In consumer markets, one challenge posed by the adoption of new technologies such as XML is designing appropriate human-computer interfaces rather than achieving interoperability among existing computer systems. In addition, new technologies will facilitate greater reliance by consumers on new automated contracting processes such as electronic agent software. Unlike the law that governs business-to-business electronic funds transfers, the law and regulations governing consumer electronic funds transfers often reflect anachronistic models of technology and consumer protection. Since the mid-1990s, federal regulations governing consumer electronic funds transfers have been under review and are in the process of being updated. It is possible that even very recent revisions may soon appear anachronistic in light of the rapid pace of innovation in business processes. Regulators should not focus on preserving the form of existing consumer protection regulations, but on advancing their underlying objective of consumer empowerment in new environments. The development of new user interfaces for payments products should include information that helps consumers understand the functional differences between different forms of electronic payments, and the different risks that may be associated with each. Consumers, consumer advocates, and regulators will need to contribute to the standard-setting processes to make sure that the concerns and preferences of consumers are reflected in standards that gain widespread acceptance

E-commerce and its impact in logistic management: A state of art

Logistics management is defined as that part of the supply chain process that plans, implements, and controls the efficient, effective flow and storage of goods, services, and related information from the point of origin to the point of consumption in order to meet customers' requirements. Traditional logistical issues may be amplified by an e-commerce venture. Adopting e-commerce may greatly expand the marketplace. The organization needs to be concerned with its ability to deliver its product to potential customers. Realizing the importance of E-commerce in logistic management, an attempt has been made in this paper to review the existing literature with the objective to gain insights into the impact of E-commerce in logistic management. The advantages of the E-commerce in logistic management are offered. Finally, summary of findings and calculations are presented

SOLACE: A framework for electronic negotiations

Copyright @ 2011 Walter de Gruyter GmbHMost existing frameworks for electronic negotiations today are tied to specific negotiation systems for which they were developed, preventing them from being applied to other negotiation scenarios. Thus, the evaluation of electronic negotiation systems is difficult as each one is based on a different framework. Additionally, each developer has to design a new framework for any system to be developed, leading to a ‘reinvention of the wheel’. This paper presents SOLACE—a generic framework for multi-issue negotiations, which can be applied to a variety of negotiation scenarios. In contrast with other frameworks for electronic negotiations, SOLACE supports hybrid systems in which the negotiation participants can be humans, agents or a combination of the two. By recognizing the importance of strategies in negotiations and incorporating a time attribute in negotiation proposals, SOLACE enhances existing approaches and provides a foundation for the flexible electronic negotiation systems of the future